Jobs in the United States

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Added 1 min ago
CO
Utilities Manager - City of Mequon, WI
City of Mequon
Mequon, WI
- $89,734 to $125,628 USD / year
Oversee sanitary sewer capital improvement projects, including the development and quality control of engineering plans, specifications and bidding documents.
Added 1 min ago
TG
Construction Project Engineer Level 2
Trilon Group
Ohio, OH
- $45 to $65 USD / hour
Based on site, the Engineer will oversee roadway and construction projects, including inspections, quality control, and administration.
Added 1 min ago
AI Engineer
Hub International Limited
Chicago, IL
HUB is seeking an AI Engineer to join the RPA & Automation team within our centralized technology organization, part of HUB’s AI & Automation organization. This is a hands-on build role…
Added 1 min ago
AI Engineer
Hub International Limited
Chicago, IL
HUB is seeking an AI Engineer to join the RPA & Automation team within our centralized technology organization, part of HUB’s AI & Automation organization. This is a hands-on build role…
Added 1 min ago
Privilege Access Management Engineer
Hub International Limited
Chicago, IL
The Security Identity PAM Engineer is responsible for implementing, maintaining, and developing HUB’s Privileged Access Management platforms. This role focuses on automation, integration,…
Added 1 min ago
Senior AI Engineer
Hub International Limited
Chicago, IL
HUB is seeking a Senior AI Engineer to serve as the senior technical individual contributor for the AI Engineering function within our centralized technology organization, part of HUB’s AI…
Added 1 min ago
Applications Engineer
Cirrus Logic
Austin, TX
Export control restrictions based upon applicable laws and regulations would prohibit candidates who are nationals of certain embargoed countries from working in this position without…
Added 2 mins ago
Director of Water Pollution Control
Town of Branford.
Branford, CT
The Director of Water Pollution Control provides executive, financial, and engineering leadership for the Town’s wastewater utility, including the Class IV wastewater treatment plant, sewer…
Added 3 mins ago
FPGA Engineer II
KARL STORZ
Goleta, CA
KARL STORZ is seeking an FPGA Engineer II to design, develop, test, integrate, and verify FPGA designs for advanced medical video camera systems. This role will support the development of…
Added 3 mins ago
Senior Field Superintendent
SUNSHINE ENTERPRISE USA LLC
Palm Beach Gardens, FL
Monitor quality control, field documentation, and project performance across assigned projects
Added 3 mins ago
Senior Field Superintendent
SUNSHINE ENTERPRISE USA LLC
Fellsmere, FL
Monitor quality control, field documentation, and project performance across assigned projects
Added 3 mins ago
Senior Field Superintendent
SUNSHINE ENTERPRISE USA LLC
Melbourne, FL
Monitor quality control, field documentation, and project performance across assigned projects
Added 3 mins ago
Sr. Data Engineer, Rev Ops
MiQ Digital USA inc.
United States
Role: Senior Data Engineer, Revenue Operations
Added 4 mins ago
Firmware Engineer
GE HEALTHCARE
Waukesha, WI
We are seeking an entry-level Firmware Engineer to join our team supporting advanced Magnetic Resonance Imaging (MRI) systems. In this role, you will learn to design, develop, test, and…
Added 4 mins ago
Lead Systems Engineer - Verification
GE HEALTHCARE
Waukesha, WI
The Lead Systems Engineer will play a key role on the Infant Care team, leading systems engineering activities for next-generation Incubators and Warmers that help clinicians provide safe,…
Added 4 mins ago
Firmware Engineer
GE HEALTHCARE
Waukesha, WI
We are seeking an entry-level Firmware Engineer to join our team supporting advanced Magnetic Resonance Imaging (MRI) systems. In this role, you will learn to design, develop, test, and…
Added 6 mins ago
Senior Risk & Compliance Consultant - Risk and Reliability Insights - Location Flexible
Pacific Gas And Electric Company
Oakland, CA
…conditions data, field realities, regulatory expectations, and control performance, and mitigation progress to identify emerging risks, explain root drivers, assess mitigation…
Added 6 mins ago
AL
Field Engineer-Automated Logic
Automated Logic Contracting Sv
Kennesaw, GA
- $53,000 to $106,000 USD / year
At Automated Logic, a Carrier Company, we provide a work home for those ready to lead in the field. As a Field Engineer, you deliver durable solutions by applying sound technical judgment…
Added 7 mins ago
Lead Engineer – Operational Technology Security
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
Job title: Lead Engineer – Operational Technology Security
Added 7 mins ago
Lead Engineer – Operational Technology Security
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
Job title: Lead Engineer – Operational Technology Security
Added 7 mins ago
Senior Fullstack Java Software Engineer III - AWS/ REACT/ UI
JPMC page
Houston, TX
As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank Banking Technology team, you will play a meaningful role in designing and developing our core deal…
Added 7 mins ago
Manager, Supply Chain Site Operations - 1st Shift
GXO Logistics
Muskogee, OK
…including order fulfillment, shipping/receiving and inventory control activities. In this role, you’ll have a starring role in helping us continue to provide outstanding solutions for our…
Added 7 mins ago
Senior Modeling & Simulation Engineer
KBR
Reston, VA
KBR is seeking a Senior Modeling & Simulation Engineer to join a dynamic, high-performing, multi-disciplinary team consisting of operational military and intelligence subject matter experts…
Added 7 mins ago
Principal Modeling & Simulation Engineer
KBR
Reston, VA
KBR is seeking a Principal Modeling & Simulation Engineer to join a dynamic, high-performing, multi-disciplinary team consisting of operational military and intelligence subject matter…
Added 8 mins ago
H&
Staff Environmental Engineer 1
Haley & Aldrich, Inc.
Walnut Creek, CA · Oakland, CA
- $72,000 to $82,000 USD / year
We are looking to add new talent to our growing team! We are currently seeking a Staff Environmental Engineer 1 to work in a technical support role with highly skilled professionals on…

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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