Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Substation Engineer Consultant 2 - Grid
Sargent & Lundy
Cranberry Township, PA
…new and existing high voltage substations. As a Substation Engineer Consultant, you…
Added 1 min ago
Substation Engineer Consultant 2 - Grid
Sargent & Lundy
Elkridge, MD
…new and existing high voltage substations. As a Substation Engineer Consultant, you…
Added 1 min ago
Substation Engineer Consultant 2 - Grid
Sargent & Lundy
Cary, NC
…new and existing high voltage substations. As a Substation Engineer Consultant, you…
Added 1 min ago
Substation Engineer Consultant 2 - Grid
Sargent & Lundy
Boise, ID
…new and existing high voltage substations. As a Substation Engineer Consultant, you…
Added 1 min ago
Substation Engineer Consultant 2 - Grid
Sargent & Lundy
Boise, ID
…new and existing high voltage substations. As a Substation Engineer Consultant, you…
Added 1 min ago
Transmission and Distribution Engineering Consultant 2 - Grid
Sargent & Lundy
Charlotte, NC
You will work on challenging assignments from individual projects, large projects, major programs, to large scale engineering only, Engineer Procure and EPC projects.
Added 4 mins ago
Data Analytics Engineer
Citibank, N.A.
United States
…and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 5 mins ago
Associate Director, Practice Builder
Default Brand
Billings, MT
Added 5 mins ago
RFID Store Design/Operations Engineer, RFID Program Management
Amazon Development Center U.S., Inc.
Seattle, WA
…Customers need help adapting their infrastructure, tools, and operations to maximize the value they can extract from JWO’s RFID technologies. The RFID Program Management Team seeks an…
Added 5 mins ago
Senior Software Development Engineer, AWS Transform
Amazon Development Center U.S., Inc.
Dallas, TX
…large-scale application migrations. As a Senior Software Development Engineer on this team, you will work across the full stack, from designing the distributed systems and services that…
Added 5 mins ago
Software Development Engineer, AWS Transform
Amazon Development Center U.S., Inc.
Dallas, TX
…large-scale application migrations. As a Software Development Engineer on this team, you will work across the full stack, from designing the distributed systems and services that power…
Added 5 mins ago
Software Development Engineer, AWS Transform
Amazon Development Center U.S., Inc.
Dallas, TX
…large-scale application migrations. As a Software Development Engineer on this team, you will work across the full stack, from designing the distributed systems and services that power…
Added 5 mins ago
A
Field Service Engineer
Actalent
Phoenix, AZ
- $25 to $33 USD / hour
We are looking for a skilled Field Service Engineer to support our AMHS Operations Team. This position is responsible for maintaining, troubleshooting, and repairing Automated Material…
Added 6 mins ago
Sr AWS Cloud Engineer- Remote
Ingram Micro Inc
Remote, United States
A Senior AWS Cloud Project Engineer is responsible for designing, implementing, and delivering AWS-based cloud solutions that align with client needs and organizational objectives. This…
Added 7 mins ago
Principal Cybersecurity Engineer
i3 Verticals
Remote, United States
As a Sr. Cybersecurity Engineer, you will be responsible for shaping, executing and maturing our organization's cybersecurity strategy. This role requires an experienced cybersecurity…
Added 7 mins ago
Team Lead IV-2nd Shift
Medtronic
Brooklyn Center, MN
…growth and cross functional collaboration as we work together to engineer the…
Added 7 mins ago
Mechanical Applications Engineer
Actalent
Owatonna, MN
The Mechanical Applications Engineer works in a professional engineering environment that supports collaboration with sales, service, and manufacturing teams. The role relies heavily on…
Added 8 mins ago
Production Coordinator III - Calibration- 1st Shift
Medtronic
Plymouth, MN
…venous disease. The Equipment Maintenance team supports site operations through the management, calibration, and reliability of equipment and assets used across manufacturing and business…
Added 8 mins ago
Test and Integration Engineer (51651)
MAS HVAC
Maple Grove, MN
We are seeking a Test & Integration Engineer to own the execution, validation, and continuous improvement of laboratory and system-level testing across Gradian’s air handling, liquid…
Added 8 mins ago
MT
Senior Manufacturing Engineer - Electromechanical Systems
Moseley Technical Services, Inc.
Bloomington, MN
- $38 to $43 USD / hour
We are hiring a Senior Manufacturing Engineer in Bloomington, MN, to develop, implement, and improve manufacturing processes supporting the fabrication, assembly, and production of advanced…
Added 8 mins ago
Senior Product Security Engineer
IBM
ROCHESTER, MN
The Secure Lifecycle Management (SLM) organization is seeking a Product Security Engineer to partner closely with the engineering teams responsible for HashiCorp Vault, Boundary, and Radar.…
Added 8 mins ago
O
Principal Site Reliability Automation Developer - US REMOTE
Oracle
Saint Paul, MN
- $102,300 to $209,500 USD / year
Lead complex production investigations and engineer durable long-term fixes
Added 8 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Saint Paul, MN
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 8 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Saint Paul, MN
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 8 mins ago
Principal Quality Engineer, Neuromodulation/Pelvic Health Minneapolis, MN (On-Site)
Medtronic
Minneapolis, MN
As a Principal Quality Engineer , you will lead Post Market Quality activities for Neuromodulation and Pelvic Health Service Depot operations, driving investigations, quality improvements,…

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Apply About employer

Report this job