Jobs in the United States

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Added 2 mins ago
Electrical Resident Engineer
DataOne
Vineland, NJ
DataOne is hiring a Resident Engineer – Electrical to provide on-site engineering oversight and construction quality monitoring for electrical systems at our Vineland data center. This…
Added 5 mins ago
Senior Software Engineer, Agentic Automations, Connect Sales AI, Google Ads
Google
Mountain View, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 5 mins ago
Forward Deployed Engineer III, Data Cloud, Google Cloud
Google
San Francisco, CA · Austin, TX · Chicago, IL · Kirkland, WA · New York, NY · Seattle, WA · Sunnyvale, CA
As a Forward Deployed Engineer (FDE) on our Data Cloud team, you will be an embedded builder who bridges the gap between frontier data solutions and production-grade reality for customers.…
Added 5 mins ago
Senior Software Engineer, Machine Learning, Discover Interest Modeling
Google
Mountain View, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 5 mins ago
S
Executive Assistant
ServiceNow
Santa Clara, CA
- $114,000 to $155,000 USD / year
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 17 mins ago
ZE
Product Engineer (Remote - US CT/ET)
Zen Educate
Remote, United States
- $130,000 to $190,000 USD / year
We are a small, but mighty team and so every engineer has the opportunity to make an outsized impact and put their stamp on what excellence looks like in practice. What do I mean by…
Added 18 mins ago
DRAM Process Integration Engineer
Micron Technology, Inc.
Boise, ID
As a Process Integration Engineer, you will help define the future of memory technology by identifying novel solutions to scaling, performance, and power challenges in advanced…
Added 18 mins ago
SR. INDUSTRIAL ENGINEER - DEG PE
Micron Technology, Inc.
Boise, ID
Added 18 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Boise, ID
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 18 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Boise, ID
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 19 mins ago
Senior Systems Engineer
Anduril Industries
Costa Mesa, CA
Anduril is seeking a Senior Systems Engineer to join our rapid growing team in Costa Mesa, CA. As a Senior Systems Engineer on the Maneuver Dominance team, you’ll be the technical authority…
Added 24 mins ago
Senior Java Engineer - Security - Elasticsearch
Elastic
United States
Added 28 mins ago
P
Machine Learning Engineer Intern - Summer 2027
PayPal
San Jose, CA
- $50 to $59 USD / hour
Machine Learning Engineer Interns at PayPal help develop innovative AI and machine learning solutions that support products and services used by millions of people every day. Working across…
Added 33 mins ago
Engineer 1/2 Process Development
Illumina US Manufacturing Operations, Inc.
United States
As a Process development engineer , you will collaborate with field and MFG teams to bring the voice of the customer into the factory and improve MFG & field processes. You will provide…
Added 36 mins ago
AN
INDUSTRIAL HYGIENIST (Title 32)
Air National Guard Units
East Granby, CT
- $84,260 to $109,545 USD / year
Reviews and provides input to the installation Environmental Engineer regarding federal and state environmental permit applications.
Added 36 mins ago
UC
Supervisory General Engineer
U.S. Coast Guard
Norfolk County, VA
- $108,019 to $140,426 USD / year
This vacancy is for a GS-0801-13, Supervisory General Engineer located in the Department of Homeland Security, U.S. Coast Guard, OPERATING LOCATION-SFLC IBCT PORT ENGINEER SECTION 2-ALAMEDA…
Added 46 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Juneau, AK
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 46 mins ago
EG
Quality Assurance Engineer - PHP
Eliassen Group
Juneau, AK
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 46 mins ago
FT
Associate Software Engineer - Full Stack Developer
Franklin Templeton
Baltimore, MD
- $100,400 to $118,200 USD / year
Added 54 mins ago
Field System Technician
Bechtel Corporation
Millersport, OH
Assist the EPC Automation Lead in coordinating with the Project Field Engineer, project IS&T Lead, and other automation leads (procurement and project controls, commissioning, etc.), as…
Added 57 mins ago
GPS Engineer
Applied Materials
Santa Clara, CA · Santa Clara
Added 1 hour ago
VP of Engineering
Jobgether
Remote, United States
The ideal candidate is an experienced full-stack software engineer with an entrepreneurial mindset, a strong track record of delivering products from the ground up, and the ability to…
Added 1 hour ago
Data Center Technician, 3PDC
Google
Phoenix, AZ
…similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician,…
Added 1 hour ago
Senior Staff Software Engineer, AI/ML, Multimodal Rich Features
Google
Mountain View, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 1 hour ago
Snowflake Data Engineer
EXL Talent Acquisition Team
NY
We are looking for an experienced, hands-on Data Engineer with strong expertise in Fivetran, dbt, Snowflake, and modern cloud data engineering practices. The candidate should also have…

Symbotic LLC

Software Support Engineer

USA Andover, MA, United States

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

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Job details

Pay: The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Experience: Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Software Support Engineer, you will be a key member of the Network Operations Center (NOC) team, responsible for monitoring, supporting, and maintaining critical automation systems at customer sites. The NOC functions as a centralized hub that ensures systems run smoothly 24/7 by detecting issues, coordinating responses, and driving rapid resolution. In this role, you will act as a vital link between on-site operations and engineering teams, helping to troubleshoot problems, optimize system performance, and continuously improve reliability and uptime.

We are hiring for both Sunday-Wednesday AND Wednesday-Saturday shifts.

What we do

Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics across 19 global installations. Acting as a centralized hub, the team monitors system performance, detects issues, and leads incident response calls to drive rapid resolution and minimize disruptions. By leveraging remote diagnostic tools, they troubleshoot and optimize system performance in real time. In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC translates customer feedback and technical data into continuous improvements that enhance Symbotic’s next-generation microsystems.

What you’ll do

Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Identify recurring issues and partner with engineering teams to reduce repeat incidents and improve system stability.
Support system, software, and network updates, including validation activities to help ensure successful deployment with minimal operational impact.
Analyze system and incident data to identify trends, support troubleshooting, and improve visibility into system performance.
Develop and maintain dashboards, reports, runbooks, technical documentation, and training materials.
Create scripts, tools, or process improvements that help streamline triage, incident response, reporting, and support workflows.
Incorporate customer and site feedback to help identify product, process, and operational improvement opportunities.
Share knowledge with team members and support onboarding through documentation, training, and peer collaboration.
Participate in a 10x7 operational support model, including an on-call rotation for escalations and critical issues.
Work on-site in MA to support system troubleshooting, cross-functional collaboration, and operational readiness.

What you’ll need

Bachelor’s degree in Engineering, Electrical Engineering, Computer Science, or a related technical field, or equivalent experience.
Minimum 2+ years of experience in technical support, NOC operations, systems engineering, site reliability, or a similar operational support environment.
Strong technical troubleshooting, problem-solving, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.
Experience supporting production systems, including incident response, escalation management, root cause analysis, and operational documentation.
Familiarity with automation, controls, or material handling systems, including PLCs, VFDs, motion control, or servo tuning; Allen-Bradley ControlLogix experience preferred.
Hands-on experience with electrical and mechanical troubleshooting, ideally in a robotics or automation setting.
Proficiency with Linux/Unix environments and scripting languages such as Python.
Experience using or developing dashboards, reporting tools, or system monitoring platforms; familiarity with Tableau, Power BI, or similar tools preferred.
Exposure to databases, data warehouses, or knowledge-based systems preferred.
Ability to communicate technical issues clearly across Software, Hardware, Systems, Operations, and Engineering teams.
Strong written and verbal communication skills, with the ability to document issues, resolutions, runbooks, and technical processes.
Willingness to participate in a 10x7 operational support model (Wednesday through Saturday), including an on-call rotation for escalations and critical issues.
Ability to work a hybrid schedule, with two days per week on-site at our Wilmington headquarters and two days remote.

Our Environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

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