Director, Sales Engineering

Position: Director, Sales Engineering Location: New York, NY (Hybrid or Remote Eligible) Company: Symbiotic Services (on behalf of an innovative SaaS security platform)

Overview

Symbiotic Services is seeking a dynamic and experienced Director of Sales Engineering to lead and scale a high-performing pre-sales team for a fast-growing SaaS client specializing in secure BYOD work environments. This role is ideal for a hands-on technical leader ready to build out a strategic sales engineering function from startup stage to scalable enterprise.

Key Responsibilities

• Build, lead, and mentor a world-class Sales Engineering team.
• Develop repeatable frameworks, playbooks, and training programs to drive technical sales excellence.
• Align team structure and resourcing with growth goals across Mid-Market and Enterprise segments.
• Ensure technical execution during discovery, demos, architecture design, and POCs.
• Define and track KPIs such as win rate, sales velocity, and technical evaluation success.
• Act as a strategic partner to Sales, Product, and Engineering leadership.
• Maintain high-level involvement in strategic deals and act as an escalation point.
• Build demo environments and tools that enable compelling technical evaluations.
• Communicate market feedback and competitive insights to Product for roadmap alignment.

Qualifications

• 8+ years in Sales Engineering or Pre-Sales roles in SaaS, with 3+ years leading SE teams.
• Proven track record scaling Sales Engineering functions in high-growth environments.
• Strong technical sales acumen with ability to map complex solutions to business needs.
• Experience engaging with C-level executives and technical buyers (CISO, CTO, Architects).
• Ability to implement performance metrics and optimize team workflows.
• Proficiency with CRM tools (Salesforce, HubSpot) and demo/POC management tools.
• Excellent communication, leadership, and organizational skills.
• Entrepreneurial mindset with comfort in ambiguity and change.

Compensation & Benefits

• Base salary: $154,000 – $230,000 (New York range)
• Competitive equity and benefits package available
• Join a mission-driven team transforming secure remote work for global clients