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Added 22 mins ago
Associate Director of Human Resources
St. Olaf
Northfield, MN
Assist the Director in implementing departmental goals, policies, programs, and strategic initiatives.
Added 23 mins ago
VP Enterprise Project Manager IV
Bancorp Bank, The
Wilmington, DE · Sioux Falls, SD
The VP Enterprise Project Manager IV plays a critical role in delivering complex, high-priority projects and programs that support the Bank’s strategic and operational objectives. Through…
Added 24 mins ago
Construction Superintendent
Optimum Energy Co LLC
Rockdale, TX
…Rockdale, Texas. This role reports to the Construction Project Manager and runs major construction scopes independently, leads field operations, manages risk, and serves as the primary…
Added 24 mins ago
TD
Grants Manager
The Dream Program
Boston, MA
- $55,000 to $72,000 USD / year
DREAM seeks a strategic, detail-oriented, and mission-driven Grant & Project Manager to help advance the organization's work to close the opportunity gap for children and teens through deep…
Added 24 mins ago
TD
Grants Manager
The Dream Program
Winooski, VT
- $55,000 to $72,000 USD / year
DREAM seeks a strategic, detail-oriented, and mission-driven Grant & Project Manager to help advance the organization's work to close the opportunity gap for children and teens through deep…
Added 31 mins ago
Strategic Account Manager
Pacific Rim Capital
Irvine, CA
As a Strategic Account Manager (SAM) at Pacific Rim Capital (PRC), you will be the day-to-day operational owner for a portfolio of PRC's most important Fortune 500 relationships. You will…
Added 35 mins ago
Associate Product Owner
CCS
Remote, United States
…business process solutions. The vision includes the road-map for strategic planning, ROI, and release planning for the product. Liaison between the workstream team and the product…
Added 36 mins ago
WF
ASSISTANT GENERAL MANAGER (Fashion, Import, Jewelry, Regional, Wm.com, Returns)
WMT Fulfillment Service
Glendale, AZ
- $116,000 to $174,000 USD / year
As an Assistant General Manager at Walmart's E-commerce Fulfillment Center, you will play a critical leadership role in launching and operating a state-of-the-art facility that delivers for…
Added 37 mins ago
Human Dimensions Research Manager (SME II) - Temp
FedWriters, Inc.
UNAVAILABLE
…real coastal communities. As the Human Dimensions Research Manager & National CAN Coordinator supporting NOAA's Ocean Acidification Program (OAP) and Global Ocean Monitoring and Observing…
Added 38 mins ago
Senior Manager, Operations (Employee Relations & Talent Development )
SCA
United States
The Senior Manager, Employee Relations & Talent Development serves as a strategic human resources leader responsible for fostering a positive workplace culture, mitigating employee…
Added 41 mins ago
Manager, Global Safety & Emergency Preparedness
Creative Artists Agency
Los Angeles, CA
CAA's Global Safety & Security team is seeking a qualified Manager, Global Safety & Emergency Preparedness to lead the development, implementation, and continuous improvement of the…
Added 41 mins ago
Director of Portfolio Underwriting & Operations
Mutual of Enumclaw Insurance Company
Enumclaw, WA · Seattle, WA
The Director of Portfolio Underwriting & Operations reports to the AVP, Underwriting Risk & Operations, and leads Underwriting Operations and Portfolio Underwriting & Solutions for…
Added 44 mins ago
JA
Supervisor Airport Operations
JetBlue Airways Corporation
White Plains, NY
- $64,000 to $96,000 USD / year
The Airport Operations Supervisor leads, develops and maintains strategic relationships with JetBlue crewmembers, internal departments, and customers; depending on the specific station,…
Added 45 mins ago
Indirect Tax Audit Manager
NWN Carousel
Exeter, RI · Exeter
Lead NWN's indirect tax audit function across multiple jurisdictions and provide strategic oversight of indirect tax operations, compliance, and risk management. This role is a key member…
Added 54 mins ago
Imaging Engineer 3
UCSF
San Francisco, CA
…assists in the support of a systematic preventative maintenance program of biomedical instrumentation, and documents the introduction of new therapeutic and diagnostic imaging equipment,…
Added 57 mins ago
Director, Service Operations
Millennium Corporation
UNAVAILABLE
Managing Operations to improve business processes and manage risk.
Added 58 mins ago
Sr Technical Program Manager, Marketing Programs
Happen Bank, N.A.
San Francisco, CA
Happen Bank is looking for a Sr Technical Program Manager to drive the planning and execution of complex, cross-functional Marketing and Technology initiatives. In this role, you'll manage…
Added 1 hour ago
FB
Financial Center Manager
Fulton Bank
Wynnewood, PA
- $64,700 to $107,900 USD / year
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the…
Added 1 hour ago
Video Services Manager
City of Vancouver
United States
We’re currently recruiting for a Video Services Manager. The primary responsibilities for the job are to manage all aspects of Clark Vancouver Television (CVTV), including: Cable franchise…
Added 1 hour ago
C6
Senior Manager, Software Quality Assurance
Company 601 LivaNova USA Inc
United States
- $150,000 to $175,000 USD / year
As our Senior Manager, Software Quality Assurance, you will lead the software quality function while applying hands-on software development knowledge to ensure product software, firmware,…
Added 1 hour ago
Program Manager
Torch Technologies, Inc.
Nellis AFB, NV
Torch Technologies is seeking a 412 EWG program management individual capable of performing duties independently to assist in the management of numerous Research Development Test &…
Added 1 hour ago
MB
Branch Services Manager
Mechanics Bank
Marysville, WA
- $80,168.4 to $139,730 USD / year
Mechanics Bank is currently searching for a Branch Services Manager to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together…
Added 1 hour ago
Senior Manager, QC Analytical-1
Devens
Devens, MA
Own one or more QC programs or functional areas. Lead the team to develop, deploy, and maintain the program.
Added 1 hour ago
AH
GENERAL MANAGER 3
Apria Healthcare LLC
United States
- $111,313 to $118,993 USD / year
Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
Added 1 hour ago
Directed Energy Materials Planning and Production Control Manager
AeroVironment, Inc.
Albuquerque, NM
…inventory levels, and manufacturing schedules are aligned with program objectives, engineering requirements, customer commitments, quality standards, and financial targets. The manager…

Sylvamo

Senior Quality Leader

Eastover, SC, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

At Sylvamo, we produce paper the world relies on in the most sustainable ways. Whether to educate, communicate or entertain, paper enables connection - to our ideas, to one another and to what’s possible.

Put your talents to work where doing what’s right matters - where your strengths make an impact and your voice is heard.

Write your story here.

Senior Quality Leader

Location: Eastover & Sumter, South Carolina Department: Quality Reports To: Product Performance Manager Pay Grade: 12-15

Position Summary

The Senior Quality Leader provides strategic and operational quality leadership for assigned manufacturing areas, ensuring a strong customer-focused culture throughout the mill. This role is accountable for driving quality performance, reducing quality costs, maintaining compliance with quality management systems, and leading continuous improvement initiatives. The position serves as a key liaison between operations, customers, technical teams, and corporate functions to ensure products consistently meet customer expectations and business objectives.

Key Responsibilities

Quality Leadership & Customer Focus

Foster and maintain a culture that prioritizes customer satisfaction and product quality at all organizational levels.
Influence decision-making across operations by helping teams understand customer impacts and quality risks.
Lead efforts to improve quality performance and workmanship standards within assigned operating areas.
Prepare operating areas for customer visits and interact directly with customers as required.

Quality Systems & Compliance

Develop, implement, and sustain practical quality management systems and processes.
Support compliance with ISO 9001 standards and corporate quality requirements.
Lead and participate in internal audits and quality program assessments.
Convert lessons learned from quality events into improved work systems and preventative measures.

Problem Solving & Risk Management

Lead investigations, containment activities, root cause analyses, and corrective actions for quality events.
Make timely decisions regarding quality concerns to minimize business and customer risk.
Monitor emerging operational risks and implement proactive quality improvement measures.
Balance operational impacts, customer expectations, and business costs when resolving quality issues.

Team Leadership & Development

Manage and develop direct reports within the quality organization.
Coach and mentor quality technicians and provide technical guidance to operations and engineering teams.
Promote accountability for quality standards across both salaried and hourly employees.
Serve as a backup to the Product Performance Manager when needed.

Cross-Functional Collaboration

Partner with Manufacturing, Engineering, Sales, Supply Chain, Customer Service, IT, CTS, and other corporate teams to address customer concerns and business needs.
Act as the primary quality contact for customer inquiries, investigations, product development initiatives, and follow-up activities.
Communicate quality performance, business impacts, and recommendations to management and operational teams.

Operational Support

Maintain responsibility for quality performance across more than 50% of mill production operations.
Support mill on-call responsibilities, including nights, weekends, and extended hours as required.
Travel to customer and downstream converting locations as needed.

Required Qualifications

Education & Experience

Bachelor's degree in a relevant field or 10+ years of experience in the graphic paper industry.
Experience in quality leadership, manufacturing, paper production, or related industries.
Minimum 5-10 years of industry experience.
Previous leadership experience with responsibility for quality systems and continuous improvement initiatives.

Knowledge, Skills & Abilities

Strong knowledge of quality management systems and manufacturing quality processes.
Experience maintaining and auditing ISO 9001 programs.
Proven problem-solving and root cause analysis skills.
Ability to influence and lead individuals without direct reporting authority.
Knowledge of paper properties, roll testing, and paper manufacturing processes.
Familiarity with manufacturing execution systems (MES), such as PPR Omega.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Strong communication, coaching, and leadership skills.
Ability to balance customer needs, operational requirements, and business objectives.

Key Competencies

Customer Focused
Operationally Excellent
Business Savvy
Development-Minded
Trustworthy

Sylvamo partners with you and your family on your health and wellness journey. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, life insurance, and a generous 401(k) plan with matching company contributions, and more. Sylvamo is here for all stages of life. We also offer paid time off and paid holidays per year.

The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Sylvamo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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More about this job

Skills

Leadership
Regulatory compliance
Quality assurance procedures
Process improvement
Customer service
Decision making
Quality control systems
ISO 9001
Internal auditing
Problem solving
Risk management
Team leadership
Sales
Supply chain management
Mill operations
Auditing
Root cause analysis
Manufacturing processes
MES
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Communication skills
Coaching

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