Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Google Cloud Platform - SRE Manager
Huntington National Bank
Hagerstown, MD
The Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager is responsible for supporting the GCP framework and consumers of the platform. The position reports to the Chief…
Added just now
Software/Web Developer (SharePoint) – TS/SCI required
General Dynamics Information Technology
Fort Meade, MD
DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
Added just now
Global Partner Manager – Autonomous Workforce/GBS, Deloitte
ServiceNow, Inc.
Silver Spring, MD
Global Partner Manager – Autonomous Workforce/GBS
Added just now
Sr. Release Train Engineer TS/SCI Polygraph
Leidos
Annapolis Junction, MD
Leidos is seeking a Sr. Release Train Engineer (RTE) to support a high-performing agile program leveraging the Scaled Agile Framework (SAFe). This role is part of a large, fast-paced effort…
Added just now
Experienced DevSecOps Engineer
Serco
Annapolis, MD
…candidate will have a strong background in cloud infrastructure, automation, CI/CD pipelines, and security best…
Added just now
Staff Software Engineer - IAM
General Motors
Annapolis, MD
…on high-quality software architecture, coding standards, and…
Added just now
Senior Cybersecurity Architect (Cloud)
Amentum
Annapolis, MD
Build and maintain reusable infrastructure-as-code components and deployment automation for security policies, controls, and platform onboarding.
Added just now
Cybersecurity Engineer (Cloud)
Amentum
Annapolis, MD
Configure and test security policies, infrastructure-as-code controls, deployment automation, and supporting integrations in coordination with cloud platform and application owners.
Added just now
Technical Program - Software Delivery - 6 Month Contract
SitusAMC
Annapolis, MD
Supervise, mentor and support Technical Program Managers & Scrum Masters
Added just now
Integrations Program Manager
Meta
Annapolis, MD
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added just now
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Annapolis, MD
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
Added just now
IAM Architect - Sailpoint/Okta Senior Consultant
Deloitte
Baltimore, MD
…Information Systems Auditor (CISA), or Certified Information Security Manager…
Added just now
T
Engagement Manager II-ServiceNow
TEKsystems
Baltimore, MD
- $105,000 to $150,000 USD / year
…Talent Acquisition Team requires: The ServiceNow Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, responsible for…
Added just now
Clinical Specialist CRM - Baltimore
Medtronic
Baltimore, MD
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 4 mins ago
Technical Program Manager
Federato
Remote, United States
Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
Added 5 mins ago
Director, Global Procurement - Technology, AI & Contact Center
Expedia, Inc.
WA
Role model the use of agentic AI and automation in sourcing work, championing adoption of emerging and autonomous agentic workflows to deliver success for business leaders and team members…
Added 7 mins ago
Scheduler - Manassas, VA
M.C. Dean, Inc
Manassas, VA
…electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient,…
Added 7 mins ago
Scheduler - Ashburn, VA
M.C. Dean, Inc
Ashburn, VA
…electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient,…
Added 8 mins ago
Senior Technical Program Manager, Automation Systems Delivery, NA
Vantage Data Centers Management Company LLC
Port Washington, WI
Vantage is seeking a Senior Technical Program Manager, Automation Systems Delivery, North America who leads the delivery architecture and cross-functional execution of complex automation…
Added 11 mins ago
Electronic Engineer - SW Infrastructure
Northrop Grumman
San Diego
Collaborate and work in an engineering environment with Cloud & Application, Communications & Networking, Advanced Payload Technologies, Test Automation, DevSecOps, and Systems Test.
Added 11 mins ago
DevOps Engineering Manager 1
Northrop Grumman
Linthicum Heights · Baltimore
The Manager, DevOps Engineering 1 will serve as the functional manager for a team of up to 8 DevOps engineers supporting software development and delivery programs. This role is responsible…
Added 12 mins ago
Experienced DevSecOps Engineer
Serco
Concord, NH
…candidate will have a strong background in cloud infrastructure, automation, CI/CD pipelines, and security best…
Added 13 mins ago
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Concord, NH
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
Added 14 mins ago
Head of Fund Accounting - Public Funds
U.S. Bancorp Fund Services, LLC
Boston, MA
…administration within a large financial institution, asset manager or third-party…
Added 16 mins ago
Vice President of Operations
MyAdvice
Lehi, UT
Lead and develop the India Delivery Operations Manager and establish the Bengaluru delivery center as a reliable operating hub. Establish appropriate night-shift supervision.

sweetgreen

CRM Manager

Los Angeles, CA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

CRM Manager (Comms, Offers & Lifecycle)

sweetgreen is on a mission to build healthy communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 5,000 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means. Our teams are our most valuable ingredient, the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique.

The CRM Manager for Comms, Offers, & Lifecycle sits on the Loyalty & CRM team. This role owns the growth, planning, and operations of sweetgreen's owned channels (email, push, SMS, and in-app). They set the growth strategy for each channel, translate the marketing calendar into an integrated comms and offer plan, and build the operating system that lets the team deliver high-quality campaigns at speed. Operating with a high degree of autonomy, this person sets channel OKRs, reads engagement, retention, and revenue signals together, and brings recommendations forward without waiting for direction, partnering closely with Brand, Creative, Product, Finance, Data, and Ops to grow customer frequency, retention, and revenue.

You will:

• Own the strategy, OKRs, and growth plan for each owned channel: define channel roles and guardrails, expand audience reach, connect channel investment to business outcomes and incremental impact, and define success metrics.

• Connect channel investment to business outcomes, recommend where to invest or pull back based on incremental impact, and build the case for new capabilities, tools, or vendors when the data supports it.

• Connect channel investment to business outcomes; build weekly channel contribution targets as well as measurement and reporting capabilities.

• Refine CRM offer strategy and lifecycle programs to orchestrate more effective journeys, improve CAV year over year, and maximize ROI on every discount dollar.

• Develop audience and segmentation strategies and a CRM personalization roadmap to strengthen brand relevance for every loyalty customer.

• Own the CRM test roadmap within the broader learning agenda to drive measurable outcomes and continuous improvement in channel performance.

• Translate the marketing calendar (menu launches, brand moments, new restaurant openings, loyalty moments, partnerships) into an integrated CRM comms and offers calendar that balances needs across brand building, sales cycles, and customer experience.

• Lead CRM campaign planning; execute in partnership with cross-functional teams, aligning activation ideas, technical enhancements, testing, tagging, and measurement strategy to maximize channel impact.

• Build and maintain the operating system behind the work: briefs, intake, ideation, taxonomy, CRM feature requirements, QA standards, and campaign workflows.

• Increase campaign velocity and quality while reducing errors and manual work, including strengthening sweetgreen’s use of automation and AI decisioning in marketing workflows.

• Manage day-to-day relationships with platform partners (e.g., Braze, SessionM, Hightouch), leveraging partner relationships to inform strategy and manage costs.

Desired traits:

• You are self-directed, setting goals, prioritizing, and moving work forward with minimal oversight.

• You think like a channel owner, connecting audience growth, channel health, and offer spend to revenue and margin.

• You are a systems builder who creates processes, frameworks, and standards that scale.

• You are a strong planner who balances competing priorities and keeps stakeholders aligned on what matters most.

• You lead through influence, aligning partners and moving work forward without formal authority.

• You enjoy mentoring others and helping junior team members build their functional skills and independent judgment.

• You hold a high bar for detail and campaign QA.

Desired experience:

• 6+ years in CRM, lifecycle, or retention marketing, with ownership of multiple owned channels.

• Proven track record of growing channel audiences, engagement, and channel health.

• Experience building integrated campaign or comms calendars across multiple business partners and streams.

• Experience building campaign operations, including intake, QA, workflows, and automation, that improve speed and quality.

• Hands-on experience with Braze, SessionM, Hightouch, or comparable CRM and loyalty platforms, plus strong analytical skills including SQL or BI tools, experiment design, and incrementality.

• Loyalty program experience, or a background in restaurant, retail, or another high-frequency consumer category, is a plus.

What you'll get:

Highly competitive pay + bonus plan
Three different medical plans to suit your and your family's needs
Dental and Vision insurance
Flexible PTO plan
401k program
Employee HSA and FSA
Complimentary greens
An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
To live the sweetlife and celebrate your passion + purpose
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally
Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your o

Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice HERE.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

Apply About employer

More about this job

Skills

Reporting
Process improvement
Sales
Customer experience
Prioritization
Coaching
Analytical skills
SQL

Report this job