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Added 1 min ago
Technical Program Manager
Jobgether
Remote, United States
As a Technical Program Manager, you will play a strategic role in driving complex technical initiatives across product, engineering, and platform teams. You will translate business…
Added 1 min ago
Partnerships & Alliances Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partnerships & Alliances Manager based in the United States.
Added 3 mins ago
WF
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market
Atlanta, GA
- $20.05 to $35 USD / hour
…you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery &…
Added 5 mins ago
Integrated Program Planning Asc Mgr - L4 - TX
Lockheed Martin
Arlington, TX · Arlington
Lockheed Martin’s Integrated Program Planning Team – Where Precision Meets Innovation!
Added 5 mins ago
Program Management Stf - E4
Lockheed Martin
Lexington, KY · Lexington
The Program Manager for Special Operations Forces Global Logistics Services (GLSS) will lead execution of maintenance and modification efforts in the Aviation Mission Area for H-60 series…
Added 5 mins ago
Project Management & Planning Operations Rep Stf - E4
Lockheed Martin
Fort Worth, TX · Fort Worth
…aspects of ongoing corrective actions responses for the F35 program. Serves as liaison between customer and assigned support areas. Prepares status reports of overall program corrective…
Added 5 mins ago
Asset Manager Systems Integration/Test Engineer
Lockheed Martin
Grand Prairie, TX · Grand Prairie
…motivated Systems Integration and Test Engineer to support a program's engineering systems integration, and system qualification team initiatives. This individual will support subsystem…
Added 5 mins ago
Performance Marketing Manager
The Economist Group
NY
The Economist is seeking a highly analytical, hands-on Performance Marketing Manager with strong expertise in paid social, paid search, and organic social. Reporting to the Director of…
Added 9 mins ago
Subcontract Administration Stf - E4
Lockheed Martin
Stratford, CT · Stratford
…Force Systems (AAFS) Market Segment, with focus on the CRH Program. You will serve as the primary support to the Senior Manager, responsible for coordinating, administering, and executing…
Added 9 mins ago
Project Engineer Sr. Staff - Facility & Infrastructure Activation Lead
Lockheed Martin
Silverdale, WA · Silverdale
…and leadership. The position also serves as Control Account Manager (CAM) for major portfolio programs and mentors other…
Added 9 mins ago
Sr. Full Stack Engineer (Infrastructure)
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Come join the EADGE-T team and be part of an effort to upgrade the program’s technology and bring new capabilities to the UAE customer. The EADGE-T system is an integrated air missile…
Added 10 mins ago
Sr. Full Stack Engineer (Infrastructure)
Lockheed Martin
Colorado Springs, CO · Colorado Springs
Come join the EADGE-T team and be part of an effort to upgrade the program’s technology and bring new capabilities to the UAE customer. The EADGE-T system is an integrated air missile…
Added 10 mins ago
Tool Engineering Mgr - L5
Lockheed Martin
Marietta, GA · Marietta
AMMM Production Engineering is hiring a Tool Engineering Manager (L5) to own the execution of the Digitization effort. This is a critical position in the organization as the candidate…
Added 10 mins ago
Manufacturing Planner - E2
Lockheed Martin
Oldsmar, FL · Oldsmar
…issues affecting schedule and production to supervisor, product manager, engineering, and other members of the Integrated Product…
Added 10 mins ago
Operations Engineering Mgr - L5
Lockheed Martin
Fort Worth, TX · Fort Worth
Join the Enterprise Demand Supply Control (EDSC) organization as a manager for the span and lead time validation team. Aircraft span is what we can commit to with our customers to deliver…
Added 10 mins ago
Contract Negotiation Mgr - L5
Lockheed Martin
Fort Worth, TX · Fort Worth
…and guidance to and coordinate with other functions including program management, finance, legal, subcontracts, business development, engineering, human resources, accounting, and…
Added 10 mins ago
Bay Area, CA Security Sr Manager - L6
Lockheed Martin
Sunnyvale, CA · Sunnyvale
The Security Sr. Manager position leads LM Space National Security Space (NSS) Sunnyvale Site and directly supports the Vice President Remote Sensing and is responsible for Sunnyvale CA, El…
Added 11 mins ago
Communications Mgr - L5
Lockheed Martin
Palmdale, CA · Marietta, GA · Greenville, SC · Fort Worth, TX · Palmdale · Marietta · Greenville · Fort Worth
We are seeking a manager to lead communications for the F-35 international keep sold portfolio, working across key internal and external stakeholders to tell an integrated, global story.
Added 11 mins ago
Project Engineer Stf - E4
Lockheed Martin
Patuxent River, MD · MD
…activities at the test site. The candidate will be a Control Account Manager (CAM) and responsibilities include the oversight of cost, schedule, and technical performance throughout the…
Added 11 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Cedar Springs, MI
…fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and…
Added 11 mins ago
Landscape Sales or Client Relationship Manager
Creative Landscaping & Design
St. Joseph, MI
LANDSCAPE SALES / CLIENT RELATIONSHIP MANAGER
Added 11 mins ago
Senior Facility Manager
Caterpillar, Inc.
Menominee, MI
Caterpillar is seeking a Senior Facility Manager to lead our Menominee Campus.
Added 11 mins ago
Meat Associate
C&S Wholesale Grocers, Inc.
Allendale, MI
Package and Label Meat Products per program plan
Added 11 mins ago
Deli Associate
C&S Wholesale Grocers, Inc.
Bellaire, MI
Package and Label Bakery/Deli Products per program plan
Added 11 mins ago
SC
Sales Coordinator
Sun Communities
Highland, MI
- $15 to $16 USD / hour
…community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews…

sweetgreen

CRM Manager

Los Angeles, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

CRM Manager (Comms, Offers & Lifecycle)

sweetgreen is on a mission to build healthy communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 5,000 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means. Our teams are our most valuable ingredient, the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique.

The CRM Manager for Comms, Offers, & Lifecycle sits on the Loyalty & CRM team. This role owns the growth, planning, and operations of sweetgreen's owned channels (email, push, SMS, and in-app). They set the growth strategy for each channel, translate the marketing calendar into an integrated comms and offer plan, and build the operating system that lets the team deliver high-quality campaigns at speed. Operating with a high degree of autonomy, this person sets channel OKRs, reads engagement, retention, and revenue signals together, and brings recommendations forward without waiting for direction, partnering closely with Brand, Creative, Product, Finance, Data, and Ops to grow customer frequency, retention, and revenue.

You will:

• Own the strategy, OKRs, and growth plan for each owned channel: define channel roles and guardrails, expand audience reach, connect channel investment to business outcomes and incremental impact, and define success metrics.

• Connect channel investment to business outcomes, recommend where to invest or pull back based on incremental impact, and build the case for new capabilities, tools, or vendors when the data supports it.

• Connect channel investment to business outcomes; build weekly channel contribution targets as well as measurement and reporting capabilities.

• Refine CRM offer strategy and lifecycle programs to orchestrate more effective journeys, improve CAV year over year, and maximize ROI on every discount dollar.

• Develop audience and segmentation strategies and a CRM personalization roadmap to strengthen brand relevance for every loyalty customer.

• Own the CRM test roadmap within the broader learning agenda to drive measurable outcomes and continuous improvement in channel performance.

• Translate the marketing calendar (menu launches, brand moments, new restaurant openings, loyalty moments, partnerships) into an integrated CRM comms and offers calendar that balances needs across brand building, sales cycles, and customer experience.

• Lead CRM campaign planning; execute in partnership with cross-functional teams, aligning activation ideas, technical enhancements, testing, tagging, and measurement strategy to maximize channel impact.

• Build and maintain the operating system behind the work: briefs, intake, ideation, taxonomy, CRM feature requirements, QA standards, and campaign workflows.

• Increase campaign velocity and quality while reducing errors and manual work, including strengthening sweetgreen’s use of automation and AI decisioning in marketing workflows.

• Manage day-to-day relationships with platform partners (e.g., Braze, SessionM, Hightouch), leveraging partner relationships to inform strategy and manage costs.

Desired traits:

• You are self-directed, setting goals, prioritizing, and moving work forward with minimal oversight.

• You think like a channel owner, connecting audience growth, channel health, and offer spend to revenue and margin.

• You are a systems builder who creates processes, frameworks, and standards that scale.

• You are a strong planner who balances competing priorities and keeps stakeholders aligned on what matters most.

• You lead through influence, aligning partners and moving work forward without formal authority.

• You enjoy mentoring others and helping junior team members build their functional skills and independent judgment.

• You hold a high bar for detail and campaign QA.

Desired experience:

• 6+ years in CRM, lifecycle, or retention marketing, with ownership of multiple owned channels.

• Proven track record of growing channel audiences, engagement, and channel health.

• Experience building integrated campaign or comms calendars across multiple business partners and streams.

• Experience building campaign operations, including intake, QA, workflows, and automation, that improve speed and quality.

• Hands-on experience with Braze, SessionM, Hightouch, or comparable CRM and loyalty platforms, plus strong analytical skills including SQL or BI tools, experiment design, and incrementality.

• Loyalty program experience, or a background in restaurant, retail, or another high-frequency consumer category, is a plus.

What you'll get:

Highly competitive pay + bonus plan
Three different medical plans to suit your and your family's needs
Dental and Vision insurance
Flexible PTO plan
401k program
Employee HSA and FSA
Complimentary greens
An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
To live the sweetlife and celebrate your passion + purpose
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally
Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your o

Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice HERE.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

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More about this job

Skills

Reporting
Process improvement
Sales
Customer experience
Prioritization
Coaching
Analytical skills
SQL

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