Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
InfraDelivery Technician
Amazon Data Services, Inc.
Arizona City, AZ
…scalability, using your technical expertise to create automated systems that power global technological…
Added 3 mins ago
Sous Chef
Albertsons Companies
SAN ANSELMO, CA
Operational Awareness: Following kitchen procedures, production systems, and equipment guidelines
Added 3 mins ago
In-Store Shopper
Albertsons Companies
PUEBLO, CO · Pueblo, CO
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 3 mins ago
01096100-315-11738-Floral Designer-1212NC-WP-236736
Albertsons Companies
FEASTERVILLE TREVOSE, PA · Feasterville Trevose, PA
· Technical Skills: Familiarity with floral tools, helium tanks, and basic point-of-sale systems.
Added 3 mins ago
Deli Clerk
Albertsons Companies
PUEBLO, CO · Pueblo, CO
Cash Handling: Processing transactions and making accurate change using register systems (varies by location)
Added 3 mins ago
In-Store Shopper
Albertsons Companies
DALLAS, TX · Dallas, TX
Technology Use: Comfortable using handheld devices and systems for order picking and tracking
Added 4 mins ago
Route Service Representative (4-Day Workweek)
Cintas
Cumberland, MD
…eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH,…
Added 6 mins ago
North America Portfolio Strategy Chief
Ford Global
Dearborn, MI
Added 8 mins ago
Registered Dietitian (RD)- Contract Consultant
DiningRD
Davenport, FL
…to monitor the implementation of effective nutritional care systems. You feel great knowing that your work makes a difference in the lives of the seniors you…
Added 9 mins ago
GSI Key Account Manager- Behind the Meter Data Center Segment
GE Vernova
Unspecified, GA
…the Behind the Meter (BTM) power generation and transmission systems is responsible for leading the sales activities and driving the growth, by identifying, developing, and closing new…
Added 9 mins ago
Training & Engagement Manager
Siemens
Pendergrass, GA
…long-term growth. The facility will manufacture busplugs and busway systems for our Smart Infrastructure…
Added 9 mins ago
Remote Call Center Triage Registered Nurse
CVS Health
Remote, United States
Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems
Added 9 mins ago
Industrial Electrician ($5,000 Sign-On Bonus)
Interfor US Inc
Thomaston, GA
…professionals who excel at diagnosing issues, maintaining complex systems, and keeping production running safely and efficiently. If youre an electrician who thrives in a fast-paced…
Added 9 mins ago
Certified Medical Assistant Primary Care
AdventHealth
Adairsville, GA
Expertise in patient advocacy and navigating complex systems [Required]
Added 9 mins ago
Certified Medical Assistant Primary Care
AdventHealth
Chatsworth, GA
Expertise in patient advocacy and navigating complex systems [Required]
Added 9 mins ago
IT SPECIALIST (ENTARCH) - TITLE 32
Air National Guard Units
Robins AFB, GA
…IT architectural design and engineering work for complete IT systems, downward directed programs/systems, Internet Protocol (IP)-based systems and circuits, one-of-a-kind systems, routine…
Added 9 mins ago
CT
BestDrive Commercial Sales Associate
Continental Tire the Americas, LLC
Doraville, GA
- $60,000 to $100,000 USD / year
Proficiency with Microsoft Office applications and CRM systems.
Added 9 mins ago
PROGRAM ANALYST
U.S. Marine Corps
Albany Marine Corps Logistics Base, GA
Added 9 mins ago
Automotive Senior Technician
Bridgestone Americas
Hiram, GA
The Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a…
Added 9 mins ago
Automotive Technician
Bridgestone Americas
Saint Mary's, GA
…role involves hands-on learning to address various automotive systems and services. Automotive Technicians participate in routine inspections, contribute to vehicle assessments, and assist…
Added 9 mins ago
A
Utility-Packout - Dawson, GA
ADM
Dawson, GA
- $14.5 USD / hour
Utilize computer systems to input and record data as required in regard to safety, sanitation, maintenance, and processing equipment operation
Added 9 mins ago
SUPERVISORY PROGRAM SPECIALIST
Headquarters, Air Force Reserve Command
Robins AFB, GA
…experience at the next lower grade GS-13, or equivalent in other pay systems. Examples of specialized experience includes which included researching, interpreting, analyzing, and applies…
Added 9 mins ago
CT
BestDrive Commercial Sales Associate (EG)
Continental Tire the Americas, LLC
Forest Park, GA
- $60,000 to $100,000 USD / year
Proficiency with Microsoft Office applications and CRM systems.
Added 9 mins ago
Supervisory Aviation Technical Systems Specialist (Deputy Director)
Federal Aviation Administration
College Park, GA
Added 9 mins ago
K
Kiewit Scholars - Summer 2027 Internship
Kiewit
Peachtree City, GA
- $17 to $25 USD / hour
…and bridges; rail lines and rail yards; urban mass transit systems; and airport runways, taxiways and associated…

Sweed

Product Solutions - Implementation Manager

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Hi there!

We’re Sweed https://sweedpos.com/, a product-driven software company building the all-in-one platform cannabis retailers run their businesses on. We’re at an exciting point: the company is growing, our customers are getting more ambitious, and we’re rethinking how we deliver on our promise from the first conversation to full adoption.

This Is a Brand-New Role, and It Matters

You’ll join an experienced, close-knit Implementation team that already brings customers live every day. What you’ll add is something we haven’t had: someone who combines deep product knowledge with technical skill and looks at implementation as a system to improve, not only a project to finish.

Our platform is powerful and our customers’ operations are complex. POS, eCommerce, inventory, compliance and marketing all have to work together from day one. You’ll be the person who looks across all of it and asks, “How could this work better, every time?” Where should we automate? Which steps slow customers down? What would make going live feel effortless? You’ll answer those questions and then help make the changes happen.

Why Now

We’re building for what comes next. As Sweed scales, solving each implementation by hand won’t take us where we want to go. We need repeatable, smart and scalable ways to get customers to value faster, and we need someone who wants to build them. This role is central to that shift. The work you do here will shape how every future customer experiences Sweed.

What Makes This Role Different

You’ll split your time between two things:

Working hands-on with customers. Own key implementations, understand how retailers really operate, and solve problems in the moment.
Building the future. Turn what you learn into automations, process improvements and product feedback that make the whole system smarter and the customer experience seamless.

This is an individual contributor role with a lot of influence. It suits a Business Analyst with product development experience, a Product Manager or Product Owner who loves working closely with customers, or a technical implementation pro who keeps thinking, “There has to be a better way.”

About Us

At Sweed, we’re reimagining how cannabis retailers operate. Our enterprise-grade platform combines POS, eCommerce, Marketing, Analytics, and Inventory Management into a single, seamless solution - eliminating the need for multiple third-party tools.

We build for simplicity, scalability, and performance, making life easier for cannabis retailers while helping them grow their businesses.

Why We’re Doing This

We believe cannabis retailers deserve technology that makes running their businesses easier and serves their customers better.

The industry is evolving rapidly. We’re here to support that growth by making cannabis retail more efficient, accessible, and customer-friendly.

Team Structure

We’re a global team of over 250 people. Our development organization operates in cross-functional product teams, while our CEO, account management, and customer success teams are based in the United States.

In this role, you’ll sit within our Implementation team in Customer Success, working side by side with Implementation Managers and Customer Success Managers, and partnering closely with our product and engineering teams.

What You’ll Be Working On

Own the implementation of key customers. Understand their operational needs, lead regular working sessions, deliver product training throughout implementation, and keep commitments and next steps clear.
Understand how customers operate. Work with users and business stakeholders, observe workflows remotely and onsite, and find ways to improve processes and product usage as they move to Sweed.
Investigate problems and find practical solutions. Examine workflows and product behavior to tell configuration issues, training needs, defects and functionality gaps apart. Resolve what you can and bring in the right teams when needed.
Find what can be automated. Map our implementation process end to end, spot manual, repetitive or error-prone steps, and propose automations, tooling and templates that make every launch faster and more consistent.
Make implementation scale. Turn lessons from each launch into repeatable playbooks, configuration standards and best practices the whole team can use.
Translate customer needs into clear requirements. Define the underlying problem, business impact, user scenarios, business rules and expected outcomes. Validate assumptions and resolve inconsistencies before proposing changes.
Manage customer requests and expectations before CSM handoff. Keep a structured backlog of requests for your accounts. Assess what makes sense, explore existing capabilities and alternatives, and explain decisions and tradeoffs.
Be the voice of implementation in product. Collaborate with product and engineering to refine solutions and prototypes, follow agreed changes through development, and keep customers informed about progress and dependencies.
Identify opportunities beyond a single account. Recognize recurring issues and turn individual customer findings into improvements that benefit the wider platform and every future implementation.
Follow through on results. Present improvements to customers, support adoption, and confirm through hypercare that the solution solved the original problem.
Deliver a seamless go-live. Move new customers onto the Sweed platform with high satisfaction and engagement, minimal post-implementation follow-up, and a smooth handoff to the CSM team.

What We’re Looking For

Experience as a Business Analyst in a product development environment, or as a Product Manager / Product Owner with strong analytical skills.
Direct experience working with external B2B customers: understanding their processes, investigating problems, discussing requirements and managing expectations.
A builder’s mindset. You notice friction, ask why it exists, and enjoy designing the systems, automations and processes that remove it.
Strong analytical and structured thinking. You can break down an ambiguous request, understand business logic and data relationships, identify contradictions and write clear requirements.
Experience working with product and engineering teams through implementation and validating the outcome with users.
Strong customer communication skills. You can build trust, lead productive conversations, handle disagreement and explain when a different approach would better solve the problem.
Technical fluency. You can investigate software behavior, work with data and configuration, discuss issues with engineers and recognize when specialist support is needed.
Curiosity and the ability to learn a complex platform across multiple functional areas.
Reliable ownership. You respond promptly, track commitments, follow up and make risks and blockers visible.
Ability to travel 75% of the time.
Strong spoken and written English, including the ability to lead customer meetings and write clear documentation.

Nice to Have

Experience with retail software, POS, eCommerce, inventory management or other products supporting complex business operations.
Experience in cannabis or another regulated retail industry.
Hands-on experience with automation or low-code tools, scripting, or SQL and data analysis.
Proficiency in Python a plus
Experience improving customer workflows or building implementation playbooks.
Familiarity with APIs, integrations and data flows.
Experience leading customer workshops or conducting onsite discovery.

Why Join Sweed

Be part of something new. Step into a first-of-its-kind role and help define how we scale.
Build what lasts. Your ideas become automations, playbooks and product improvements that shape every future customer’s experience.
See your impact. Work directly with customers and watch your work change their day-to-day operations.
Own the whole journey. Stay involved from identifying a problem through requirements, implementation and adoption.
Work across a broad platform and collaborate with multiple product teams.
Help shape an approach to Customer Success grounded in product knowledge, business analysis and practical problem-solving.

If you get excited by complex systems, care deeply about customer experience, and want to help build something that lasts, we’d love to meet you.

Sweed is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.

Apply About employer

More about this job

Skills

Product knowledge
Customer experience
CSM
Analytical skills
Communication skills
Documentation
Inventory management
SQL
Data analysis
Python
Business analysis
Problem solving

Report this job