Jobs in the United States

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Entry Level Vehicle Service Specialist
Valvoline
Winter Park, FL
- $15.5 USD / hour
Providing friendly, fast, and trusted customer service every day
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Entry Level Vehicle Service Specialist
Valvoline
Winter Garden, FL
- $15.5 USD / hour
Providing friendly, fast, and trusted customer service every day
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Personal Banker Associate I - Florida (Mount Dora, Leesburg, Apopka, Tavares Areas)
Fifth Third Bank, N.A.
Apopka, FL
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
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Assistant Nurse Manager Med Surg Tele Days
AdventHealth
Palm Coast, FL
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Valvoline
Hudson, FL
- $15.5 USD / hour
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Pompano Beach, FL
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Pompano Beach, FL
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Entry Level Vehicle Service Specialist
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CAPE CORAL, FL
- $18 USD / hour
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Entry Level Vehicle Service Specialist
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Sanford, FL
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Global Marketing Programs - Creative Propositions Lead
Arrow Electronics
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Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create…
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Environmental Services Department Manager
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TOPEKA, KS
Role: Environmental Services Department Manager
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Case Manager RN
HCA Healthcare
Bradenton, FL
…Association’s Gold Fit Friendly Designation. We have an onsite day care program, Happy Cubs, a 24 hour employee fitness center and a healthy work environment. We develop our colleagues…
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Entry Level Vehicle Service Specialist
Valvoline
Bradenton, FL
- $15 USD / hour
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Nurse Manager South Bradenton Freestanding ED
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IT Software Development Advisor Sr
Sedgwick
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HVAC Service Technician
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Phoenix, AZ
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Assistant Nurse Manager
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Program Administrator, Cadet Aviation
Civil Air Patrol
Montgomery, AL
- $52,000 to $65,000 USD / year
Reports To: Senior Program Manager, Cadet Aviation
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Program Assistant, Cadet Aviation
Civil Air Patrol
United States
- $50,000 to $62,000 USD / year
Reports To: Senior Program Manager, Cadet Aviation
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SB Shop Manager
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Lancaster, SC
At Strickland Brothers, our Shop Managers operate as the leaders of the service center. In this role, you will oversee day-to-day shop operations, develop and coach your team, and drive…
Added 1 min ago
Software Engineer I
Honeywell Aerospace
Clearwater, FL
You will report directly to our Software Engineering Manager and work from our Clearwater, FL location, with a hybrid work option available after an initial 90-day period.
Added 1 min ago
Software Engineer II
Honeywell Aerospace
Clearwater, FL
You will report directly to our Software Engineering Manager and work from our Clearwater, FL location, with a hybrid work option available after an initial 90-day period. External hires…
Added 1 min ago
Sr Program Manager
Honeywell Aerospace
Clearwater, FL
As a Program Manager, Aerospace Defense and Space here at Honeywell, you will lead and manage defense munition programs within the aerospace sector, ensuring successful project execution…

Swank Motion Pictures

Account Manager

St. Louis, MO, United States

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary The Account Manager plays a critical role in driving customer success, strengthening relationships, and identifying opportunities for growth and innovation at Swank Motion Pictures. This position goes beyond traditional account management, serving as a proactive, solutions-oriented partner who anticipates customer needs, challenges existing processes, and develops creative solutions that improve both customer experience and internal operations.

The Account Manager is responsible for building strong, lasting customer relationships, maximizing program awareness and utilization, driving retention, and identifying opportunities to expand business. Success requires a forward-thinking mindset, curiosity, and a willingness to challenge the status quo to find smarter, more efficient ways of working. Equally important, this role serves as an internal problem-solver and collaborator, partnering with Account Executives, Rights Management, Marketing, and other departments to streamline processes, resolve challenges, and implement improvements that support scalability and operational excellence.

The ideal candidate is adaptable, resourceful, and comfortable navigating change. They take ownership of outcomes, leverage data and customer insights to make informed decisions, and proactively bring forward ideas that create value for both Swank and its customers.

Success in this role is measured not only by customer satisfaction, retention, and business growth, but also by the ability to innovate, solve problems, improve efficiency, and contribute to the continuous evolution of how we serve our customers.

Responsibilities

Customer Service and Relationship Management

Develop and maintain strong relationships with customers to maximize program utilization and customer satisfaction.
Respond to customer inquiries within 24 hours, ensuring timely resolution of issues.
Support contract renewals in collaboration with the Account Executive, ensuring 100% renewal completion each quarter.
Provide customers with regular program updates, including movie selections, promotional materials, and new releases.

Process Improvement & Adaptability

Suggest and implement process improvements regularly to enhance customer service and order fulfillment.
Stay adaptable to changes in technology, products, and processes, demonstrating a commitment to continuous learning.

Collaboration and Team Focus

Collaborate with Account Executives, Customer Relationship Managers, and internal teams to address customer concerns and drive business success.
Actively participate in team meetings and brainstorming sessions, contributing to a positive, solution-oriented environment.

Order Fulfillment and Data Management for Customers

Process customer orders with 98% accuracy, ensuring fulfillment within 5 business days.
Maintain accurate data in the CRM system, with 100% accuracy in monthly updates.

Project Work

Assist with various departmental projects to move initiatives forward.
Ensure timely and accurate entry of short content details into the system.

Requirements

Minimum of two years of experience in customer service and fulfillment.
Strong organizational skills, problem-solving abilities, and adaptability in handling multiple projects and customers at the same time.
Proven ability to develop strong customer relationships and improve customer satisfaction and loyalty.
Strong attention to detail, ability to manage high-volume data entry, and comfort with technology, including Microsoft Office and CRM systems.

Education Requirements

Bachelor’s degree required

Organizational Relationships

Reports to the Vice President of Distribution Partnerships

EOE, including disability and veterans

Benefits

We are pleased to offer:

Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products
401k plan with employer match
Competitive paid time off: vacation, personal time, holidays and winter break
Ability to work remotely 1 day per week
Company sponsored volunteer & community outreach opportunities
Organizational growth potential through our company sponsored online learning platform

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!! Swank Motion Pictures is an Equal Opportunity Employer, and all qualified applicants will be considered for employment without regard to race, color, age, sex (including pregnancy), religion, sexual orientation, gender identity, genetic information, national origin, citizenship status, disability, veteran status, or any other characteristic protected by law.

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