Jobs in the United States

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Resident Project Representative (RPR)
Arcadis
Akron, OH
…serve as the primary field contact between Arcadis Project Management, Design and Construction Administration teams (office based), Contractors (General, Electrical, Plumbing and/or…
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UG
Patient Registration Representative
UnitedHealth Group
Chelmsford, MA
- $18 to $32 USD / hour
…together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our…
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06044 Inside Sales
SBH
Lancaster, OH
· Ensure our customers are informed about and enrolled in our Loyalty program.
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SC
RN Case Manager- Hospice
St. Croix Hospice
Huntley, IL
- $85,000 to $97,000 USD / year
Must have reliable transportation, valid driver’s license, and proof of auto insurance
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Operations Management Trainee | Leadership Development Program
Dayton Freight
Sturtevant, WI
Must possess a valid Bachelor's degree from an accredited college
Added just now
TS
Red Shield Youth Center Site Director (9496)
THE SALVATION ARMY
GREENSBORO, NC
- $1,600.78 to $2,038.46 USD / year
…service delivery, supervision and training of staff, facilities management, program safety, community relations, and youth membership administration. Manages the delivery and supervision of…
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
Neenah, WI
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
Camp Hill, PA
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
Bedford, PA
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
McKees Rocks, PA
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
Lebanon, TN
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
Bowling Green, KY
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
Lexington, KY
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
Louisville, KY
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
Operations Management Trainee | Leadership Development Program
Dayton Freight
Walton, KY
Must possess a valid Bachelor's degree from an accredited college
Added 1 min ago
SO
PRODUCT MANAGER
State of Illinois
Springfield, IL
- $9,583 to $11,000 USD / month
Anticipated Hybrid Work Schedule Availability: 1 to 5 Days per week in office, depending on operational needs
Added 1 min ago
Head Cook – Highland Elementary School (8:00 a.m. - 2:00 p.m.)
Oakland Schools
MI
Must have the ability to communicate effectively and appropriately with staff and management
Added 1 min ago
Accounts Payable Manager
Truly Free
Remote, United States
The Accounts Payable Manager owns and continuously improves scalable, high-integrity procure-to-pay functions and supports cash management for Truly Free Home (TFH), a high-growth…
Added 1 min ago
MH
RN Case Manager (PRN)
Moments Hospice
St. Louis, MO
- $75,000 to $90,000 USD / year
…compassionate care in the final chapter of life. As an RN Case Manager, you will be the trusted clinical lead for your patients and their families. You'll manage symptoms, coordinate care,…
Added 1 min ago
MH
RN Case Manager (Hospice)
Moments Hospice
Hudson, WI
- $75,000 to $90,000 USD / year
…compassionate care in the final chapter of life. As an RN Case Manager, you will be the trusted clinical lead for your patients and their families. You'll manage symptoms, coordinate care,…
Added 1 min ago
MH
RN Case Manager (Hospice)
Moments Hospice
Alexandria, MN
- $75,000 to $90,000 USD / year
…compassionate care in the final chapter of life. As an RN Case Manager, you will be the trusted clinical lead for your patients and their families. You'll manage symptoms, coordinate care,…
Added 1 min ago
MH
RN Case Manager (Hospice)
Moments Hospice
Golden Valley, MN
- $75,000 to $90,000 USD / year
…compassionate care in the final chapter of life. As an RN Case Manager, you will be the trusted clinical lead for your patients and their families. You'll manage symptoms, coordinate care,…
Added 1 min ago
MH
RN Case Manager (Hospice)
Moments Hospice
Brown Deer, WI
- $75,000 to $90,000 USD / year
…compassionate care in the final chapter of life. As an RN Case Manager, you will be the trusted clinical lead for your patients and their families. You'll manage symptoms, coordinate care,…
Added 1 min ago
MH
RN Case Manager (Hospice)
Moments Hospice
Springfield, IL
- $75,000 to $90,000 USD / year
…compassionate care in the final chapter of life. As an RN Case Manager, you will be the trusted clinical lead for your patients and their families. You'll manage symptoms, coordinate care,…
Added 1 min ago
MH
Certified Nursing Assistant (CNA)
Moments Hospice
Madison, WI
- $18 to $23 USD / hour
You'll work closely with a dedicated RN Case Manager as a valued member of our interdisciplinary care team, in a supportive setting with clear expectations and reasonable caseloads. With…

Sutherland

Team Manager | Ed Tech | Temporary | 6 Months

Remote, United States

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

Job Description

Sutherland is seeking a fully remote Temporary Team Manager (6 Months+) who will oversee one of our growing Educational Technology programs! In this role, you will manage a team of elite brand ambassadors managing complex interactions, including high-net-worth stakeholders, school leadership, and families, our leadership team needs to model and coach to a very high standard. When supporting and developing agents, we expect our Team Managers to heavily emphasize and coach to the following competencies:

Sophisticated Relationship Management: Moving past script-reading to guide agents on high-touch, professional communication with high-value stakeholders and school executives.
Emotional Intelligence & Composure: Mentoring agents on handling sensitive, high-emotion, or complex situations with natural empathy, tact, and grace.
Critical Thinking & Problem-Solving: Guiding agents through intricate policy guidelines to deliver definitive, accurate solutions under pressure.
Multitasking & Tech-Acumen: Ensuring agents maintain seamless navigation across multiple platforms while speaking confidently with callers, keeping handling times efficient without sacrificing care.
Attention to Detail & Self-Motivation: Cultivating a culture of ownership where agents take pride in every interaction and adhere strictly to program guidelines.
Remote Environment & Operational Excellence - maintaining rigorous oversight of remote performance metrics, ensuring adherence to schedules, and supporting a secure, distraction-free culture.
Collaboration with WFM: As we manage tight pacing, daily commitments, and shrinkage targets (keeping overall shrinkage below 10%), your partnership in driving attendance and adherence is critical.

Qualifications

Demonstrated leadership skills - BPO/contact center type of experience is highly preferred
At least 2 years experience managing a remote team of support customer service representatives in the Educational Technology industry is highly preferred.
Experience dealing with high-end donations/contributions
Experience managing a team that handles foundational questions from donors will be ideal - how to donate, general tax inquiries, alongside supporting K-12 public/private school leadership, partners, and participating families.
Ability to take the lead in making improvements and resolving issues
Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner
Ability to be customer-oriented in managing communications and issues
Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
Ability to be pro-active in developing trust and professional rapport with employees and team members

Additional Information All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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More about this job

Skills

Manage a team
Leadership
Communication skills
Coaching
Critical thinking
Problem solving
Multitasking
Attention to detail
Customer service
Manage time
Documentation

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Work requirements

Jobs in the United States