Jobs in the United States

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Added 1 min ago
Senior Engineer - Clean Design
Corning
Corning, NY
The Clean Design Engineer supports the design, development, implementation, and continuous improvement of contamination control strategies, clean manufacturing systems, and…
Added 1 min ago
A
Electrical Engineer
Actalent
Sterling, VA
- $62.5 to $75 USD / hour
Job Title: Electrical Engineer High-Speed PCB and Power ElectronicsJob DescriptionThis role focuses on designing highspeed PCB boards and advanced power electronics for custom, groundup…
Added 1 min ago
Senior Team Manager | Ed Tech | Temporary | 6 Months
Sutherland
Remote, United States
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
Added 8 mins ago
Sr. Manufacturing Engineer
Panasonic
De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Sr. Manufacturing Engineer? Then we're looking for you! Check out the job description and apply…
Added 9 mins ago
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Software Engineeer 2
Wyetech
Laurel, MD
- $85.64 to $115.97 USD / hour
Software Engineer (SWE) Level 2 – Machine Learning Deployment Engineer
Added 11 mins ago
Senior R&D Engineer-Cable
Lightera
Carrollton, GA
The Senior R&D Engineer – Cable is responsible for the research, design, development, testing, and optimization of fiber-optic cable products and technologies. This position provides…
Added 20 mins ago
Senior Supplier Quality Engineer
Anduril Industries
Costa Mesa, CA
…mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative…
Added 22 mins ago
Principal GTM Operations Analyst
MongoDB
Austin, TX
Engineer robust data pipelines and features (SQL/Python) on top of our GTM data stack (Salesforce, product usage, call transcripts, marketing signals, etc.) in partnership with data and…
Added 23 mins ago
Senior UNIX System Engineer
Peraton
Remote, United States
…network and systems administration, cybersecurity, cloud and application modernization, disaster recovery, and lifecycle testing across physical, virtual, and cloud architectures spanning…
Added 23 mins ago
SITEC - Network Engineer - Camp H.M. Smith, HI
Peraton
Camp H.M. Smith, HI
The Network Engineer must be detail-oriented and have in-depth knowledge of networking hardware and software. The Engineer must keep their technical skills updated and studies vendor…
Added 29 mins ago
Team Manager | Ed Tech | Temporary | 6 Months
Sutherland
Remote, United States
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
Added 31 mins ago
MT
Engineer - Assoc Level
MCSG Technologies
Greenbelt, MD
- $80,000 to $100,000 USD / year
JOB SUMMARY: The SIREN Engineer will support the technical execution of advanced ground software systems supporting NASA Innovation Lab with the U.S. Search and Rescue Satellite-Aided…
Added 31 mins ago
Turbomachinery Engineer - Bearings
Kratos Defense & Security Solutions, Inc.
Jupiter, FL
Design and Analysis of advanced bearing systems including:
Added 31 mins ago
Sr Staff Propulsion Engineer
Northrop Grumman
Palm Beach Gardens, FL
Northrop Grumman Defense Systems (NGDS) is seeking a Sr. Staff Propulsion Engineer to serve as the technical engineering lead for one or more advanced propulsion system programs supporting…
Added 31 mins ago
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Mechanical Engineer - Level 1 - Wind Turbine
Actalent
Palm Beach Gardens, FL
- $27 to $32 USD / hour
Job Title: Mechanical Engineer - Level 1 - Wind TurbineJob Description
Added 31 mins ago
Staff Mechanical Engineer- Tooling
nLIGHT
Longmont, CO
All applicants must possess or be qualified to obtain a U.S
Added 32 mins ago
Senior Electrical Engineering Technologist - Substation
Duke Energy
Lake Mary, FL
This is the fourth level of the non-Engineer degreed technical support role job classification and considered the Career level for the job hierarchy. Senior Engineering Technologist provide…
Added 32 mins ago
Lead Design and Analysis Engineer (Electronic Sys Design & Analy)
The Boeing Company
Daytona Beach, FL
The Boeing Company has an exciting opportunity for a Lead Mission Systems Electronic Systems Design and Analysis Engineer to join Boeing Defense, Space & Security (BDS) in Daytona Beach,…
Added 32 mins ago
Senior Information Security Engineer
Matson, Inc.
Phoenix, AZ
The Senior Information Security Operations Engineer position provides technical leadership during high-severity events, coordinates cross?functional response efforts, and ensures incidents…
Added 32 mins ago
ETS Developer IV- Core Payments
Navy Federal Credit Union
Pensacola, FL
We are looking for an experienced Digital Engineer to provide technical leadership and direction across Digital, with a focus on security, technology strategy, architecture, and…
Added 33 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Tallahassee, FL
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 36 mins ago
23903 - District Engineer Project Management
VDOT
Bristol, VA
Added 43 mins ago
System Development Engineer, Ops Tech Solutions
Amazon.com Services LLC
Austin, TX
Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across…
Added 43 mins ago
IT, Software Quality Assurance Engineer
Castle Biosciences
Scottsdale, AZ
Castle Biosciences Inc. is growing, and we are looking to hire an IT, Software Quality Assurance Engineer to work from our Scottsdale, AZ. office location.
Added 48 mins ago
Sr Vault Engineer
Atyeti
Remote, United States
per team or application group. Teams receive namespace-level admin and manage their

Sutherland

Team Manager | Ed Tech | Temporary | 6 Months

Remote, United States

Apply on jobs.smartrecruiters.com About employer

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

Job Description

Sutherland is seeking a fully remote Temporary Team Manager (6 Months+) who will oversee one of our growing Educational Technology programs! In this role, you will manage a team of elite brand ambassadors managing complex interactions, including high-net-worth stakeholders, school leadership, and families, our leadership team needs to model and coach to a very high standard. When supporting and developing agents, we expect our Team Managers to heavily emphasize and coach to the following competencies:

Sophisticated Relationship Management: Moving past script-reading to guide agents on high-touch, professional communication with high-value stakeholders and school executives.
Emotional Intelligence & Composure: Mentoring agents on handling sensitive, high-emotion, or complex situations with natural empathy, tact, and grace.
Critical Thinking & Problem-Solving: Guiding agents through intricate policy guidelines to deliver definitive, accurate solutions under pressure.
Multitasking & Tech-Acumen: Ensuring agents maintain seamless navigation across multiple platforms while speaking confidently with callers, keeping handling times efficient without sacrificing care.
Attention to Detail & Self-Motivation: Cultivating a culture of ownership where agents take pride in every interaction and adhere strictly to program guidelines.
Remote Environment & Operational Excellence - maintaining rigorous oversight of remote performance metrics, ensuring adherence to schedules, and supporting a secure, distraction-free culture.
Collaboration with WFM: As we manage tight pacing, daily commitments, and shrinkage targets (keeping overall shrinkage below 10%), your partnership in driving attendance and adherence is critical.

Qualifications

Demonstrated leadership skills - BPO/contact center type of experience is highly preferred
At least 2 years experience managing a remote team of support customer service representatives in the Educational Technology industry is highly preferred.
Experience dealing with high-end donations/contributions
Experience managing a team that handles foundational questions from donors will be ideal - how to donate, general tax inquiries, alongside supporting K-12 public/private school leadership, partners, and participating families.
Ability to take the lead in making improvements and resolving issues
Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner
Ability to be customer-oriented in managing communications and issues
Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
Ability to be pro-active in developing trust and professional rapport with employees and team members

Additional Information All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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More about this job

Skills

Manage a team
Leadership
Communication skills
Coaching
Critical thinking
Problem solving
Multitasking
Attention to detail
Customer service
Manage time
Documentation

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Work requirements

Jobs in the United States