Jobs in the United States

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Terraform Platform Engineer (GCP)
NTT DATA Services
Plano, TX
We are currently seeking a Terraform Platform Engineer (GCP) to join our team remotely in the US.
Added 1 min ago
Senior Platform Engineer
Swivel Transactions LLC
San Antonio, TX
Configure APM monitoring tooling (e.g Datadog ), including dashboards, alerts, and SLOs for application health and performance.
Added 2 mins ago
Senior Forward Deployed Engineer (FDE Lead)
Syncreon Consulting
Pittsburgh, PA
Strong understanding of modern AI application patterns, including:
Added 6 mins ago
HPC Infrastructure Engineer - Travel role
PGTEK
Chicago, IL · Atlanta, GA · Washington, DC · Cleveland, OH · Philadelphia, PA · New York, NY
Infrastructure / High-Performance Computing (HPC) Support Engineer
Added 9 mins ago
Sr. Lead Software Engineer - Trust and Security
JPMC page
New York, NY · NY · Jersey City, NJ
As a Sr. Lead Software Engineer within Trust and Security at JPMorganChase, you will serve as a senior design authority for Customer Identity and Access Management solutions across web and…
Added 9 mins ago
Software Engineer III - Java/AWS/Kafka
JPMC page
Tampa, FL
As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank - Payments, Trust & Safety (Sanctions Screening) organization, you will serve as a seasoned member of an…
Added 9 mins ago
Software Engineer III - Java/AWS/ MQ connectivity
JPMC page
Tampa, FL
As a Software Engineer III at JPMorganChase within the Commercial & Investment Bank - Payments, Trust & Safety (Sanctions Screening) organization, you will serve as a seasoned member of an…
Added 10 mins ago
Systems Test Engineer 2 - 31118
Huntington Ingalls Industries
Pocasset, MA
HII Unmanned Systems (HII UxS) are seeking an Integration and Test engineer for its UUV programs. As an I&T engineer on a UUV program, you will be part of an interdisciplinary approach to a…
Added 10 mins ago
Naval Architect Engineer 3 - 30097 1 1
Huntington Ingalls Industries
Pocasset, MA
Performs routine naval architecture work requiring application of standard techniques, procedures, and criteria in carrying out a sequence of design and/or analyses of ship hull,…
Added 10 mins ago
AM
2027 Spring Process Engineer Co-op - Doctorate (Gloucester, MA)
Applied Materials
Gloucester, MA
- $47 to $50 USD / hour
Added 11 mins ago
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Senior Software Engineer
MathWorks
Natick, MA
- $186,160 to $210,400 USD / year
…requirements and influence product enhancements within the engineer's area of…
Added 11 mins ago
Application Platform Technical Lead
Kelly Services
Boston, MA
This is a unique opportunity for a senior-level engineer who wants to operate at the intersection of application development, cloud infrastructure, security, and platform architecture.…
Added 11 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Boston, MA
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 13 mins ago
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Electrical Engineer
Actalent
Sterling, VA
- $62.5 to $75 USD / hour
Job Title: Electrical Engineer High-Speed PCB and Power ElectronicsJob DescriptionThis role focuses on designing highspeed PCB boards and advanced power electronics for custom, groundup…
Added 13 mins ago
Entry Level Engineer
Actalent
Raleigh, NC
Job Title: Entry Level EngineerJob DescriptionAn exciting opportunity for an Entry Level Engineer or experienced Distribution Designer to join our team in North Carolina. This role involves…
Added 13 mins ago
Entry Level Engineer
Actalent
Raleigh, NC
Added 13 mins ago
Manager - Microsoft AI Security & Governance
SHI International Corp
Remote, United States
Guide the application of Microsoft Entra, Microsoft Purview, Microsoft Defender, Microsoft Sentinel, Microsoft Security Copilot, Agent 365, and related technologies within the team’s areas…
Added 13 mins ago
Senior Team Manager | Ed Tech | Temporary | 6 Months
Sutherland
Remote, United States
…strategies and agile execution, we don't just enable change - we engineer digital…
Added 14 mins ago
Sr. Software Engineer, Platform Modernization
Innovation Associates, Inc.
United States
Added 14 mins ago
ST
AI QA Automation Engineer, AVP - State Street Investment Management
SSGA Trust Company
Boston, MA
- $80,000 to $140,000 USD / year
We are looking for an AI Quality Engineer to modernize and accelerate software quality engineering through AI-assisted testing and intelligent automation. The ideal candidate will bring…
Added 15 mins ago
Engineering Manager, New Product Initiatives
SimplePractice
United States
7+ years of experience delivering high-quality software products as a software engineer.
Added 20 mins ago
Forensic Security Engineer III, ITI Forensics
Amazon.com Services LLC
Arlington, VA · Seattle, WA · Annapolis Junction, MD · Herndon, VA
Amazon Security is hiring a senior Security Engineer to take on our hardest digital forensic investigations and build the tools that make them faster and easier. This is a senior forensics…
Added 22 mins ago
Mid-Level Environmental Scientist or Engineer
EA Engineering, Science, and Technology, Inc., PBC
Mashpee, MA
EA is seeking a mid-level Scientist, Geologist, or Engineer with demonstrated experience in environmental site characterization and remediation to join our growing team of environmental…
Added 24 mins ago
BV
Generative AI Engineer
Bright Vision Technologies
Irving / Las Colinas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Generative AI Engineer to design and develop applications powered by large language models and other generative models. The role will implement…
Added 24 mins ago
BV
Applied AI Engineer
Bright Vision Technologies
Frisco / North Dallas, TX
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking an Applied AI Engineer to build production-oriented applications that use machine learning models and foundation-model services to solve practical…

Sutherland

Team Manager | Ed Tech | Temporary | 6 Months

Remote, United States

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.

Job Description

Sutherland is seeking a fully remote Temporary Team Manager (6 Months+) who will oversee one of our growing Educational Technology programs! In this role, you will manage a team of elite brand ambassadors managing complex interactions, including high-net-worth stakeholders, school leadership, and families, our leadership team needs to model and coach to a very high standard. When supporting and developing agents, we expect our Team Managers to heavily emphasize and coach to the following competencies:

Sophisticated Relationship Management: Moving past script-reading to guide agents on high-touch, professional communication with high-value stakeholders and school executives.
Emotional Intelligence & Composure: Mentoring agents on handling sensitive, high-emotion, or complex situations with natural empathy, tact, and grace.
Critical Thinking & Problem-Solving: Guiding agents through intricate policy guidelines to deliver definitive, accurate solutions under pressure.
Multitasking & Tech-Acumen: Ensuring agents maintain seamless navigation across multiple platforms while speaking confidently with callers, keeping handling times efficient without sacrificing care.
Attention to Detail & Self-Motivation: Cultivating a culture of ownership where agents take pride in every interaction and adhere strictly to program guidelines.
Remote Environment & Operational Excellence - maintaining rigorous oversight of remote performance metrics, ensuring adherence to schedules, and supporting a secure, distraction-free culture.
Collaboration with WFM: As we manage tight pacing, daily commitments, and shrinkage targets (keeping overall shrinkage below 10%), your partnership in driving attendance and adherence is critical.

Qualifications

Demonstrated leadership skills - BPO/contact center type of experience is highly preferred
At least 2 years experience managing a remote team of support customer service representatives in the Educational Technology industry is highly preferred.
Experience dealing with high-end donations/contributions
Experience managing a team that handles foundational questions from donors will be ideal - how to donate, general tax inquiries, alongside supporting K-12 public/private school leadership, partners, and participating families.
Ability to take the lead in making improvements and resolving issues
Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner
Ability to be customer-oriented in managing communications and issues
Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
Ability to be pro-active in developing trust and professional rapport with employees and team members

Additional Information All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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More about this job

Skills

Manage a team
Leadership
Communication skills
Coaching
Critical thinking
Problem solving
Multitasking
Attention to detail
Customer service
Manage time
Documentation

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Work requirements

Jobs in the United States