Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Production Supervisor - Structural
TAS Energy Inc
Houston, TX
Responsible for safe work practices, maintaining a safe work environment and ensuring work crews follow safe practices and HSE programs, including Lock-out Tag-out.
Added 2 mins ago
HB
Activity Therapist - PRN
Hendricks Behavioral Hospital
Plainfield, IN
- $26 to $32 USD / hour
Planning and organizing activity programs under the supervision of a manager.
Added 4 mins ago
Leadership Development Manager - Business Specialization
WM
Remote, United States
The Leadership Development Manager - Business Specialization is the strategic owner and architect of the organization's business-specific leadership development portfolio, responsible for…
Added 4 mins ago
Upskilling & Workforce Enablement Manager
WM
Remote, United States
The Upskilling & Workforce Enablement Manager is responsible for the strategic design, execution, and continuous optimization of enterprise-wide learning frameworks that align with evolving…
Added 4 mins ago
Resident Care Coordinator
The Haven & The Laurels in the Village at Carolina Place
Pineville, NC
Added 6 mins ago
Assembler
Rochester Precision Opt
West Henrietta, NY
…RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO…
Added 6 mins ago
Thin Film Coating Supervisor
Rochester Precision Opt
West Henrietta, NY
…RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO…
Added 7 mins ago
Claims Specialist, Environmental Pollution
AXA
CHICAGO · EXTON · ATLANTA · HARTFORD · MORRISTOWN, NJ
Added 7 mins ago
NG
Senior Administrative Analyst/Administrative Analyst Trainee 1/2 (NY HELPS)
NYS Gaming Commission
Schenectady, NY
- $56,183 to $88,970 USD / year
Duties Description Under the direction of the Project Manager 3, the incumbent will be responsible for the day-to-day oversight of operational compliance, regulatory compliance, and…
Added 13 mins ago
Bilingual On-site Manager
Surge Staffing
Miami, FL
The Bilingual Workforce Manager (English and Spanish) is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the…
Added 15 mins ago
Head of People and Impact
Wonderstate Coffee
Viroqua, WI
…provides strategic guidance on organizational effectiveness, workforce planning, employee engagement, and people-related…
Added 16 mins ago
PV
Senior Director of Revenue Business Support
Peak Vista Community Health Centers
COLORADO SPRINGS, CO
- $114,950 to $136,188 USD / year
…health care to people facing access barriers through clinical programs and education. We provide integrated health care services to include medical, dental, and behavioral health throughout…
Added 16 mins ago
KC
Advanced Registered Nurse Practitioner - Buprenorphine Pathways Clinic & Mobile Team
King County
Seattle, WA
- $53.62 to $75.48 USD / hour
Collaborate with community partners including street medicine programs, harm-reduction services, and needle exchange programs
Added 17 mins ago
Group Underwriter Consultant Senior
Elevance Health
Saint Louis, MO
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
Added 18 mins ago
Assistant Store Manager
Great Plains Specialty Finance Inc
Price, UT
…values, and ethics in support of our mission. The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory…
Added 18 mins ago
Assistant Store Manager-2287
Great Plains Specialty Finance Inc
McAlester, OK
…values, and ethics in support of our mission. The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory…
Added 18 mins ago
Manager, Culture & Capability
anglogold
Greenwood Village, CO
The Manager, Culture & Capability manages the planning, design, development, and delivery of diverse and contemporary culture, capability, learning and IDE programs across the Region.…
Added 19 mins ago
Maintenance Supervisor
Brighthaven
Kirkland, WA
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Added 19 mins ago
Community Manager
Brighthaven
Kirkland, WA
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Added 19 mins ago
Manager- Learning and Development
Indygo
Indianapolis, IN
This position oversees leadership development, employee development programs, learning technologies, and training delivery for all IndyGo employees following hire. The position works…
Added 19 mins ago
Senior Project Manager
TP Mechanical
Jarrell, TX
Coordinate with field leadership to align project requirements with workforce capacity, productivity expectations, and installation schedules.
Added 19 mins ago
Maintenance Supervisor
Avanath
Kirkland, WA
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Added 19 mins ago
Community Manager
Avanath
Kirkland, WA
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Added 20 mins ago
Director of Operational Excellence
University of Georgia Staff
GA
…output by faculty, students, and staff in more than 80-degree programs across 40+…
Added 20 mins ago
Human Resources Generalist
Family Health Center of Marshfield Inc
Remote, United States
Partners with hiring managers to assess staffing needs and collaborates with the Recruiting Manager to develop recruitment strategies, evaluate candidates, and facilitate hiring activities.…

Surge Staffing

Bilingual On-site Manager

Miami, FL, United States

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum 1-2 years experience in a supervisory role or 3-5 years previous experience in a customer service industry required.
Posting language: English
Posted: Nov 9, 2026

Original job description

The Bilingual Workforce Manager (English and Spanish) is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position: 1). Delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs 2). Develops and retains business by providing outstanding customer service 3). Performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the Workforce Manager may supervise one or more Workforce Staffing Specialists.

***This is a Bilingual role (English and Spanish)*** WORK HOURS : First shift (7am-4pm) or Second Shift (5pm-1am)

PRIMARY FUNCTIONS

Obtain detailed assignment information from the customer and utilize it to provide effective customer service and ensure orders are filled with quality placements
Implement and manage company quality standards, including the Performance Selection System (PSS) program, for all services rendered
Customize or enhance recruiting, training, recognition and retention programs to ensure optimum customer service
Implement custom orientation program for temporaries which incorporates customer's policies
Supervise customer development activities to create and maintain a strong business relationship with the client
Make Skill sourcing sales calls to acquire new business within customer
Present e-solutions, HR Services, Payroll, Assessments, Training and other service offerings to the client in order to further secure business opportunities
Conduct regular meetings with the client to ensure strong communication
Monitor and address personnel issues and concerns quickly and effectively
Implement company collection policies and procedures and act as liaison with the Credit and Collections Department to resolve issues
Reconcile invoices to ensure accuracy in preparation for final approval and payment processing
Monitor and maintain profitability of the client account
Complete and maintain company reports to log individual and client location sales/service activity
Schedule, check-in and provide pre-assignment orientation to all temporary employees
Monitor temporary employee attendance and performance, coach and counsel as needed
Coach and counsel temporaries to ensure quality performance including meeting productivity and quality goals and to achieve job satisfaction
Implement company award programs to recognize the good performance of temporaries
Answer telephone to provide desired information for customers and temporaries
Maintain customer and temporary employee records to ensure completeness and accuracy
Supervise the performance of the Workforce Staffing Specialist(s) and Workforce Supervisor(s) as necessary
Perform duties of the Workforce Supervisor or Workforce Staffing Specialist as necessary
Produce requested management reports
Follow company policies and procedures for all staffing and customer activity
All other duties that may arise to ensure the successful operation of the company

SECONDARY FUNCTIONS

Process and assist with unemployment claims as directed by the Unemployment Department staff
Process and assist with Workers' Compensation claims as directed by the Workers' Compensation Department staff
Develop and coordinate the use of other staffing vendors as part of a subcontractor management program as necessary
Reconcile invoices from all vendors and prepare for final approval and payment as necessary

QUALIFICATIONS

Must be able to read, write and speak in both English and Spanish
High School diploma required; Bachelor's degree or equivalent business experience preferred
Successful prior experience as a Branch Supervisor or Manager preferred
Minimum 1-2 years experience in a supervisory role or 3-5 years previous experience in a customer service industry required.
Ability to access areas where needed people, information or equipment are located
Ability to understand and accurately apply basic math skills
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet
Ability to make competent use of work related equipment and materials
Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed
Ability to travel to various locations (e.g., customer sites, other company offices) as needed
Ability to communicate effectively and tactfully with others
Ability to work with other team members as well as independently
Ability to shift back and forth between two or more tasks
Cooperative, team-oriented, patient, calm under pressure
Ability to arrange things in certain order (e.g., alphabetically, numerically)
Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities
Strong written and verbal communication skills
Ability to provide excellent customer service to all clients (customers and employees)
Ability to advise, counsel, guide and influence the opinions and decisions of others (e.g.
customers and employees)
Ability to analyze and evaluate people, data and things to determine courses of action
Previous business development experience including developing sales strategies, conducting cold calls, making sales presentations, closing techniques and developing service and pricing proposals
Ability to demonstrate success working in a fast-paced, highly competitive, deadline oriented environment
Self-motivated with exhibited sense of urgency in all sales and service related activity
Exceptional communication, presentation, follow-up, negotiation, and closing skills.
Strong emphasis on listening skills
Ability to develop teams and work effectively in team environments
Strong leadership skills, initiative and creativity with the ability to identify and convey successful techniques and approaches
Ability to develop the professional skills of employees

Equal Opportunity Employer Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. IND1 Job Type: Full-time

Apply About employer

Report this job