Service Technician

Service Technician: Pay: $25.00 - $32.00 per hour, Monday-Friday, 8AM-5PM OVERVIEW: CBN America LLC is a local Wireless Internet Service Provider (WISP) looking to hire experienced Broadband Installers and Repair Field Technicians to be part of our growing operation! This is a great position for those who like to be outdoors/on the road, have a variety in their day-to-day, see the results of their work, and most importantly someone who takes pride in their work. Be part of a growing organization bridging the digital divide in Wyoming County by bringing affordable internet to families. RESPONSIBILITIES: Determine appropriate placement of wireless broadband equipment and overall layout of Wi-Fi system based on customer's objectives/needs Work with customers, selecting locations and installing equipment, including inside wiring Install broadband receiver on roof tops/facias/gables Assist customer with initial setup of inside routing device Educate customer in the features and functionality of the services Verify all services are working properly Complete detailed activity log, and other reports/documentation Determine which tools are needed for scheduled installations; organizing and loading equipment into vehicle Climbing ladders; safely working in an elevated position Perform work in buildings, roofs, attics, basements and crawl spaces that could involve bending, kneeling, stooping, crouching, crawling, etc. Ensuring proper site operation; inspecting cable and electrical equipment Use appropriate safety equipment and follows establishes safety practices and procedures Use company PC to retrieve and complete orders Work independently Drives a company vehicle Maintain job site cleanliness, ex: removing boxes, pieces of cable, cable ties, and sheetrock dust QUALIFICATIONS We are looking for customer-oriented and tech-oriented field technicians with a passion for high customer satisfaction. To succeed in this role, you must have excellent communication skills with the ability to interact with all levels of staff, including senior management and internal and external customers. Think you have what it takes to be a part of our dynamic team? We want to hear from you! REQUIREMENTS: Valid drivers license to be able to drive within the Companys geographical footprint on a regular basis Strong knowledge of broadband equipment, fixed wireless Ability to analyze and define problems; prioritize work flow, multitask, meet deadlines, and remain flexible Compliance with Company and OSHA established safety policies and requirements Ability to work with extension ladders, boom trucks, and aerial lifts Ability to work in harsh environments including rain, snow, sleet, hail Ability to lift 75 lbs. Understand the basics of fixed-wireless and radio frequency terminology and technology Ability to safely work at elevated positions such as rooftops, towers, high-rise buildings