Development Assistant

Development Assistant

Organization Description

Support The Enlisted Project (STEP) is a non-profit 501(c)(3) organization with a mission to improve financial wellness and combat food insecurity, homelessness, mental health conditions, suicide, and other crises through counseling, education, and financial support for enlisted service members, Veterans, and their families.

Position Details

Title: Development Assistant Reports to: Development Manager Status: Full Time, Non-Exempt Schedule: Monday-Friday, 8:30 AM - 5:30 PM (with some flexibility) Location: On-site (San Diego) Compensation: $27/hour

Benefits: Paid Vacation and Sick time, Paid Holidays, Phone Reimbursement, Retirement Plan, Professional development opportunities

Position Overview

This is a high-reliability, detailed-oriented support role that keeps STEPandrsquo;s development operations organized, accurate and running smoothly day-to-day.

You will manage core administrative functions including Salesforce data entry, gift processing, acknowledgment letters and emails, event logistics, and social media scheduling. This role is structured, repeatable, and process-drivenideal for someone who takes pride in getting the details right, thrives on organization, consistency, and getting things done efficiently and accurately.

You will provide direct support to the Development Manager, Senior Development Specialist and broader development team by ensuring operational details are handled accurately, deadlines are met, records are maintained, and all tasks are completed with strong attention to detail and follow-through.

Key Responsibilities

CRM: Salesforce and Gift Processing (Core Priority):

Enter and maintain accurate donor data in Salesforce

Process gifts, pledges, and acknowledgments in a timely manner

Run reports and support data integrity

Review information for errors, missing details and inconsistencies

Assist with reconciliation support alongside Development and Operations

Administrative and Operational Support:

Maintain organized donor and campaign records

Track deadlines, tasks, and follow-ups for the development team

Prepare materials for meetings, mailings, and donor outreach

Help keep day-to-day development activities organized and scheduled

Event Support:

Assist with logistics for fundraising events (materials, timelines, vendors)

Support pre- and post-event tasks including guest lists and follow-up

Help ensure smooth execution of development activities

Social Media and Communications Support:

Schedule and post content for development campaigns

Assist with basic Canva updates and content formatting

Support consistency in messaging across platforms

Review content for accuracy, consistency and completeness before posting

In-Kind Donations:

Track and support in-kind donations and related documentation

Coordinate with internal teams to ensure proper acknowledgment

Qualifications and Skills

1-2 years of administrative or nonprofit experience required

Experience with Salesforce or CRM systems strongly preferred

Strong attention to detail and highly organized

Ability to manage repeatable processes with consistency and accuracy

Comfortable working with spreadsheets, databases, and other administrative systems

Comfortable with basic social media platforms and tools (preferably Canva)

Reliable, proactive, and team-oriented

Bilingual in English and Spanish preferred

Takes pride in being the person the team can count on to get the details right

Why Join STEP?

This role is essential to keeping our development operations running efficiently and effectively. It is intentionally designed to be structured and repeatable, allowing for clear expectations, strong onboarding, and long-term team supporteven as team members grow and transition over time.

At STEP, youandrsquo;ll be part of a mis ion-driven team making a tangible impact on the lives of military families. We are growingthoughtfully and intentionallyand this role has potential to grow if desired.