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Content Designer

  • Remote, United States

This opening has closed.

The original listing is kept below for reference.

Job details

Experience
5+ years of experience in content design, product design, or UX design for a digital product, with a strong focus on content
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

SuperSummary is transforming how millions of readers discover, understand, and connect with books. We’re building the world’s most comprehensive literature platform - combining over 10,000 expert-crafted Study Guides with interactive, innovative tools that make reading more engaging, rewarding, and fun. Beyond summaries, our paid subscription offers chapter-by-chapter analysis, character breakdowns, themes and symbols exploration, thought-provoking discussion questions, and interactive quizzes. Our growing suite of AI-powered features helps readers engage more deeply with texts, whether they’re students tackling assignments, teachers preparing lessons, book clubs seeking richer conversations, or lifelong learners exploring new genres. Founded over a decade ago, SuperSummary’s website and mobile app has become a trusted, go-to resource for curious readers worldwide. We’re part of the Lift Ventures portfolio of EdTech brands (with over 250 million consumers reached to date) and are a fully remote, global team united by curiosity, creativity, and a shared love of learning.

About the Job

SuperSummary is looking for a Senior Content Designer to join our Design team and shape how readers experience our content. Reporting to the Head of Product, you will find out what readers need, design the content experiences that meet those needs, and use AI to bring them to life across our library. Our content is our primary value driver, and our biggest opportunities come from rethinking existing formats or inventing new ones. You will run the research that identifies those opportunities, then turn them into concepts that work in both substance and design: what the content says, how it is structured, and how it looks and behaves in the product. You will work closely with our product designers, product managers, and Content team to take concepts from first insight to launch. The ideal candidate excels at three things: user research, design, and AI-powered content development. You are a designer who thinks in content, with a strong point of view on our content and how we present it. If you have a passion for books, apply today! This is a part-time contract role.

What You’ll Do

Research and Discover Content Opportunities

  • Talk to readers regularly through interviews, surveys, reviews, and support conversations to find gaps in what our content gives them
  • Partner with CX to turn reader feedback, such as Trustpilot reviews and NPS comments, into design opportunities
  • Validate each opportunity with user research, competitive benchmarking, search demand, and behavioral data before investing in it
  • Challenge long-standing assumptions about our content and bring a clear point of view on which opportunities to pursue first

Design and Prototype Content Experiences

  • Turn research insights into content concepts, defining what each one includes, how it is structured, and how readers move through it
  • Design the information architecture, hierarchy, and layout that make content easy to scan, navigate, and use, especially on mobile
  • Build realistic prototypes with AI and design tools, using real titles and real data, so the team has something concrete to react to
  • Write the copy within your designs, so the words and the interface work as one experience
  • Explore several directions quickly, narrow to the strongest, and present your design decisions with confidence
  • Partner with product designers and product managers to bring concepts into the product

Develop and Scale Content with AI

  • Shape the prompts and content guidelines that generate approved concepts until the output is consistently strong
  • Partner with the Content team on QA across a wide range of titles, holding AI-generated content to the same bar as hand-written work
  • Maintain the content patterns, voice and tone guidance, and AI tools that help the whole team produce stronger work
  • Stay involved through development and testing, and turn launch results into clear next steps

Sample Projects

  • Content Feature Redesign: Use reader feedback to rethink an existing content feature, redesign its structure and presentation, and prototype the new version with real titles
  • New Content Format: Identify a reader need through research, design a new content type, and prototype it until it holds up across the library
  • Study Guide Navigation: Redesign how a Study Guide is organized and navigated to improve findability on mobile and in search
  • Reader Feedback Pipeline: Partner with CX to turn reviews, NPS comments, and support conversations into a prioritized list of design opportunities
  • Content Patterns and Voice: Build the patterns, guidelines, and AI tools that keep content and copy consistent across the product

Requirements

  • 5+ years of experience in content design, product design, or UX design for a digital product, with a strong focus on content
  • A portfolio showing content experiences you took from user insight to launch, including the research, design decisions, and prototypes behind them
  • Strong UX design skills, including information architecture, layout, hierarchy, and mobile-first design
  • Proficiency in Figma or similar design tools, with the ability to prototype how content will look and work in the product
  • Experience running user research, including interviews and surveys, and turning what you hear into clear design recommendations
  • Hands-on experience using AI tools to research, prototype, and generate content, and the ability to iterate on prompts until the output meets a high bar
  • Clear, confident writing, and an understanding of how content structure affects usability and search
  • A genuine passion for books, reading, or book clubs
  • Opinionated and self-directed: you form a point of view quickly, test it, and change course when the evidence says to
  • Excellent written and spoken communication skills

Preferred Qualifications

  • Hands-on SEO experience, including keyword research and optimizing content for organic search
  • Experience with Study Guides, test prep, edtech, or other educational content
  • Experience designing AI-generated content experiences or working on prompt quality at scale
  • Familiarity with tools in our stack, including Claude, Figma, Amplitude, Clarity, Sprig, Notion, and Linear
  • Experience on small, high-growth, remote teams across time zones

Benefits

  • Work with a distributed, global team in Latin America, Europe, and the US that has been remote-first since 2018
  • Remote - US-based (location flexible within the United States).

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