Group Sales Manager

JOB OVERVIEW

The Group Sales Manager supports the Group Sales and Events team by managing smaller group business, assisting with event detailing, and handling key administrative responsibilities for assigned venues. This position will primarily support Amaya Modern Mexican, Proper Eats Food Hall, and Easy's Cocktail Lounge. The role is designed for someone who is highly organized, sales focused, comfortable managing multiple events at once, and able to take ownership of smaller group business from initial inquiry through final event preparation. The Group Sales Manager will independently manage most non-exclusive groups of 50 guests or fewer, and will support larger events and buyouts under the direction of the primary Sales Manager. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

JOB EXPECTATIONS

This is intended to be an overview of the responsibilities and requirements attributed to the position. It is not intended to be limited to such content, nor does it describe solely what occupies a given day or week. Sales and Lead Management

• Manage assigned group inquiries, prospects, and tentative events for Amaya, Proper Eats Food Hall, and Easy's Cocktail Lounge.
• Follow up consistently on assigned leads, proposals, prospects, and tentative events to help convert business.
• Manage Easy's and Proper Eats group reservations of 50 guests or fewer.
• Handle non-exclusive Easy's table reservations according to established booking guidelines.
• Assist the primary Sales Manager with larger groups, buyouts, and more complex events as needed.
• Support menu development, event planning, and client communication for larger programs under the direction of the primary Sales Manager.

Event Planning and Detailing

• Detail assigned events from booking through final preparation.
• Create and maintain Banquet Event Orders (BEOs) for assigned groups.
• Prepare contracts and event documentation for assigned business.
• Participate in BEO reviews for assigned events.
• Confirm menus, beverage selections, timing, setup requirements, guest counts, and other event details with clients.
• Coordinate event details with venue operations, service teams, culinary teams, and other internal departments.
• Ensure all event information is accurate, complete, and distributed to the appropriate teams.
• Complete as much detailing as possible for larger events before turnover to the Service Manager.
• Identify events that require additional service support and communicate those needs to the appropriate Service Manager.

Administrative Responsibilities

• Process and track deposits for Proper Eats and Easy's.
• Maintain accurate event files, payment information, and administrative records.
• Maintain current menus, picklists, and event materials.
• Print menus and event materials when needed.
• Enter reservations and event information into SevenRooms and UrVenue.
• Distribute reservations and event information for Proper Eats and Easy's.
• Maintain accurate information within Tripleseat and other company systems.
• Monitor deadlines for contracts, deposits, final payments, menus, guest counts, and event details.
• Assist with additional administrative responsibilities related to group sales and events as assigned. Event Turnover and Execution
• Manage smaller events through the detailing process and prepare them for direct execution by venue management when a dedicated Service Manager is not required.
• Groups of 50 guests or fewer should generally remain with the Group Sales Manager through final detailing.
• Events exceeding 50 guests require review and direction from the primary Sales Manager.
• Assist with larger events under the direction of the primary Sales Manager when requested.
• Large, complicated events and major buyouts may be transitioned to the Service Manager for final detailing, servicing, and day of execution.
• Work closely with the Service Manager and venue operations teams to ensure smooth event execution and accurate communication.

Venue Responsibilities

• Amaya Modern Mexican at The Cosmopolitan of Las Vegas.
• Proper Eats Food Hall at ARIA Resort & Casino.
• Easy's Cocktail Lounge at ARIA Resort & Casino.
• Additional venue support may be assigned based on business needs. The venues outlined in this job description may change based on business needs. Accordingly, other venues within the Clique Hospitality portfolio may be added to or removed from the team member’s assigned responsibilities. Reporting and Working Relationships
• Work under the direction of the Director of Sales and Senior Sales Manager at assigned locations.
• Work closely with the Senior Director of Sales, primary venue Sales Managers, Service Managers, and venue operations teams.
• Receive direction from the primary Sales Manager on events exceeding 50 guests, major buyouts, or programs requiring additional sales strategy or event complexity.
• Other duties as assigned.

PERFORMANCE EXPECTATIONS

Success in this role will be measured by:

• Timely response and follow up on assigned leads.
• Conversion of assigned group business.
• Accuracy of contracts, BEOs, menus, reservations, and event documentation.
• Timely collection and tracking of deposits.
• Quality and completeness of event detailing.
• Clear communication with clients and internal teams.
• Ability to independently manage smaller group events.
• Successful transition of larger or more complex programs to the appropriate Sales or Service Manager.
• Organization and maintenance of venue sales materials and administrative processes.
• Client satisfaction and successful event execution.

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

REQUIREMENTS

• Previous hospitality, restaurant, nightlife, catering, event sales, or event planning experience preferred.
• Experience managing group dining, private events, or hospitality sales is strongly preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple leads and events simultaneously.
• Strong written and verbal communication skills.
• Comfortable communicating directly with clients and internal venue teams.
• Ability to work independently while knowing when to involve senior sales or service leadership.
• Strong follow up and time management skills.
• Ability to work in a fast-paced environment with changing priorities.
• Experience with Tripleseat, SevenRooms, or similar hospitality systems preferred.
• Proficiency with Microsoft Office and Google Workspace preferred.
• Flexible schedule with the ability to support occasional evening or weekend events when necessary.

KEY COMPETENCIES

• Sales minded and proactive
• Highly organized
• Detail oriented
• Strong client service skills
• Sense of urgency
• Professional communication
• Ability to prioritize competing deadlines
• Team oriented
• Comfortable taking ownership of assigned business
• Willingness to learn and grow into larger sales responsibilities

TRAINING AND DEVELOPMENT

The Group Sales Manager will complete an initial training period of approximately two to three weeks. Training length may be adjusted based on experience, progress, and demonstrated ability to independently manage assigned responsibilities. Training will include sales procedures, venue specific requirements, event detailing, deposits, administrative processes, Tripleseat, SevenRooms, BEO preparation, internal communication, and event turnover procedures. The position will include a 90-day introductory probationary period.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL REQUIREMENTS

• Must be able to work under time constraints and within established deadlines.
• Must regularly lift and/or move up to 15 pounds, and must have the ability to push, pull, reach, bend, twist, kneel, and balance when performing job duties in varying work areas such as confined spaces.
• Physically able to walk without assistance on various surfaces for an extended period of time.

WORKING CONDITIONS

Work is performed both indoors in a climate-controlled environment and on-site at venues during events, and may be exposed to various environmental factors including noise, dust, and smoke.

PAY RANGE

The pay range for this position is $_______ per year, plus commission on qualifying group business. Final commission percentages, eligibility requirements, and effective dates will be communicated separately and are subject to company approval. Clique Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Clique Hospitality makes hiring decisions based solely on qualifications, merit, and business needs at the time.