Maintenance Assistant Locksmith

Duties Description Summary:

The Maintenance Assistant (Locksmith) performs skilled and semi-skilled work involving the installation, maintenance, repair, adjustment, and replacement of locking systems, door hardware, access control devices, keys, and related security equipment. This position works independently on routine assignments and assists higher-level maintenance personnel with complex projects. This position plays a critical role in maintaining the safety and security of facilities, staff, students, visitors, and property.

Schedule: 6:00 a.m. to 2:30 p.m., Monday-Friday, with the pass days of Saturday and Sunday.

Salary: $44,560

Watch to learn more about careers at SUNY Cortland:

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What makes SUNY Cortland a great place to work?

• Our positions provide predictable salary progressions, and many offer permanency.
• Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.
• SUNY Cortland prioritizes work-life balance and well-being in all forms. The university’s state-of-the-art Student Life Center is free for employees to use, with membership options for families. Alternate work schedules are available with a supervisor’s approval.
• Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.
• Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region’s offerings.

Major Responsibilities:

Locksmithing, Door Hardware, and Access Control Systems

• Install, maintain, repair, and replace locks, lock cylinders, padlocks, and related locking devices.
• Rekey locks and maintain master key systems.
• Install, adjust, and repair door hardware, including closers, hinges, panic devices, and exit hardware.
• Assist with the installation, maintenance, and troubleshooting of electronic access control systems, card readers, electronic strikes, and magnetic locks.
• Conduct preventive maintenance to ensure the proper operation of locks, doors, and security equipment.

Security and Key Control Management

• Cut, duplicate, issue, and track keys in accordance with established security procedures.
• Maintain key control programs, master key records, lock schedules, and access authorization records.
• Respond to lockouts, security concerns, and emergency access requests.
• Assist in securing facilities following security incidents, equipment failures, or unauthorized access events.
• Maintain confidentiality regarding keys, access credentials, and security systems.

Inspection, Troubleshooting, and Customer Service

• Inspect locks, doors, hardware, and security systems to identify maintenance or security issues.
• Diagnose and resolve mechanical and electronic locking system problems.
• Respond to work orders and service requests in a timely and professional manner.
• Communicate with staff, occupants, vendors, and contractors regarding security and access needs.
• Ensure work complies with applicable safety standards, building codes, and department procedures.

Recordkeeping, Inventory, and General Maintenance Support

• Maintain accurate records of work performed, materials used, key issuance, and security hardware inventory.
• Monitor inventory levels and assist with ordering locksmithing supplies, equipment, and replacement parts.
• Maintain electronic and manual databases related to keys, locks, and access systems.
• Assist other maintenance personnel with building maintenance projects and related duties as assigned.
• Operate tools and equipment safely and maintain a clean, organized work environment.

Knowledge, Skills & Abilities:

• Knowledge of locksmithing principles, tools, materials, and techniques.
• Knowledge of master key systems and key-control procedures.
• Knowledge of commercial door hardware and security devices.
• Familiarity with electronic access control systems and related technologies.
• Ability to diagnose and repair lock and hardware malfunctions.
• Ability to read and interpret technical documents and manufacturer specifications.
• Ability to maintain accurate records and inventory controls.
• Ability to communicate effectively with staff, contractors, and the public.
• Ability to work independently and prioritize assignments.
• Working knowledge of workplace safety practices.

SUNY Cortland:

A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine’s “Best Colleges for Your Money List,” fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.

Minimum Qualifications Required Qualifications:

Non-competitive: Two years of full-time experience in locksmith work under the supervision of a skilled tradesperson; OR completion of a two-year technical school course in locksmithing at a school, institute, or branch of the Armed Services*; or an equivalent combination of experience and training gained by completion of appropriate technical courses in locksmithing at a school, institute, or branch of the Armed Services. When required to operate motor vehicles, candidates must possess a valid New York State driver’s license appropriate for the type of vehicle to be operated.

Preferred Qualifications:

• Certified Locksmith designation from a recognized professional organization.
• Experience with institutional, educational, healthcare, or municipal facilities.
• Experience maintaining electronic access control systems.
• Working knowledge of security software and computerized key-management systems.

Additional Comments EEO Statement:

SUNY is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. Applicants who require a reasonable accommodation to participate in the application, interview, or hiring process may request an accommodation by contacting our HR ADA Coordinator in Miller Room 302, 607-753-2302, hr@cortland.edu. Requests for accommodation will be considered consistent with applicable law. This process is separate from, and does not require, any voluntary self-identification of disability status.

PSLF Eligible:

SUNY Cortland employment offers eligibility for the Public Student Loan Forgiveness Program. The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information and to see if you qualify, visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service.

Some positions may require additional credentials or a background check to verify your identity.