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Branch Operations Coordinator Highlands of Flower Mound
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Basic Needs Assistant
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NY
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Care Coordinator - Bilingual (Spanish)
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Meriden, CT · Middletown, CT
1 year of prior case management or human services experience

SUNY - Cortland

Basic Needs Assistant

NY, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Position Details

Position Information

Budget Title Instructional Support Assistant

Campus Title Basic Needs Assistant

School/Division Student Affairs, Division of

Department Counseling and Wellness Services

Staff Sub-Type Staff & Administration

Salary Level SL1

Salary Range $41,000 + depending on experience (DOE)

Salary Determination Starting salary rates are based on multiples factors which may include the position’s major responsibilities, the applicant’s background including education, work experience, and key competencies, the university’s strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts.

Position Effort Full-Time

If Part-Time, enter FTE:

Is this a temporary position? No

If Temporary, enter End Date:

Position Summary The 11-month Basic Needs Assistant is responsible for coordinating and supporting student basic needs initiatives that promote student well-being and academic success. The position coordinates the daily operations of the Cortland Cupboard and assists with the administration of related programs addressing food insecurity, housing insecurity, and other basic needs concerns. The position supports program reporting, data management, emergency assistance processes, and assessment activities related to student basic needs services. The position collaborates with university and community partners to enhance awareness, accessibility, and effectiveness of services that support students’ health, wellness, and success. This position has a 11-month professional obligation (August 1 to June 30).

Starting Salary: $41,000 + depending on experience (DOE)

What makes SUNY Cortland a great place to work?

Our positions provide predictable salary progressions, and many offer permanency.
Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.

• SUNY Cortland prioritizes work-life balance and well-being in all forms. The university’s state-of-the-art Student Life Center is free for employees to use, with membership options for families. Alternate work schedules are available with a supervisor’s approval.

Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.
Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region’s offerings

Major Responsibilities Cupboard Operations and Basic Needs Services

Track Cupboard inventory and place appropriate restocking orders as needed.
Coordinate with partner organizations to help and fulfill program initiatives.
Maintain Cupboard safety and cleanliness standards.
Support the SUNY Cortland Cupboard Committee by preparing and providing program updates, utilization data and other information to inform committee discussions and decision-making.
Coordinate basic needs programs that support students’ access to food, clothing, and other essential resources, including program promotion, application review, resource distribution, and record management.
Collaborate with the SUNY Cortland Homeless Liaison to support students experiencing housing insecurity and connect them with available resources and services.

Outreach, Education, and Student Engagement

Coordinate and implement marketing and outreach activities to increase awareness and utilization of the Cortland Cupboard.
Organize and facilitate food access events on campus to advertise Cupboard and increase availability and access of Cupboard items.
Coordinate the dissemination of SNAP resources information to students in compliance with SUNY requirements.
Support outreach and educational initiatives that address emerging student basic needs concerns.

Community Partnership and Resource Development

Support and maintain partnerships with food banks and other community organizations to increase student access and distribution to food and basic needs resources.
Support the planning, implementation, and assessment of the sustainability programs surrounding food.

Assessment, Reporting, and Administrative Support

Collect, compile, and summarize utilization and outcome data for basic needs programs.
Assist with assessing program effectiveness and identifying opportunities for service improvement.
Assist the Assistant Director of Care and Outreach Services in reviewing and responding to Student Emergency Fund applications.
Issue, maintain, and track grocery and gas cards distributed through the Student Emergency Fund.
Assist with preparation of the Cortland Cupboard annual report and other required program reports.

Functional and Supervisory Relationships

Reports directly to the Health and Wellness Program Coordinator.
Works with students, faculty, staff, community partners, and volunteers.

Required Qualifications

Associate’s degree OR high school degree with two years of related work experience.
Experience in leadership, volunteer service, education, campus or community engagement activities.
Proficiency using Microsoft Office Suite and web-based communication tools.
Ability to lift and carry items weighing up to 25 pounds.
Ability to safely push, move, and transport carts, pallets, and other materials weighing up to 500 pounds using appropriate equipment.
Valid driver’s license at time of hire and throughout duration of employment.

Preferred Qualifications

Experience implementing food or food insecurity programs.
Experience planning programs, events, or outreach activities.
Experience working with diverse populations.
Experience using social media, marketing, or communication tools to promote programs and services.

Knowledge, Skills & Abilities

Effective verbal and written communication skills.
Knowledge of issues affecting student well-being, including food insecurity and other basic needs challenges.
Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
Effective interpersonal and communication skills with the ability to establish and maintain positive working relationships with students, faculty, staff, community partners, and volunteers.
Ability to collect, maintain, and accurately report program and utilization data.
Ability to exercise sound judgment and maintain confidentiality when working with sensitive student information.
Ability to work independently and collaboratively in a team environment.

About the University A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine’s “Best Colleges for Your Money List,” fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.

EEO Statement

SUNY is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. Applicants who require a reasonable accommodation to participate in the application, interview, or hiring process may request an accommodation by contacting our HR ADA Coordinator in Miller Room 302, 607-753-2302, hr@cortland.edu. Requests for accommodation will be considered consistent with applicable law. This process is separate from, and does not require, any voluntary self-identification of disability status.

Job Close Date

Posting Detail Information

Posting Number S26042

Review Start Date

Open Until Filled Yes

Quick Link for Direct Access to Posting https://jobs.cortland.edu/postings/11760

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