Jobs in the United States

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Added 3 mins ago
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Sr Financial Analyst- ONA Data Platform
Oracle
Nashville, TN
- $74,100 to $148,300 USD / year
Provide financial guidance and Business Partner expertise to the Sales Leadership team to identify risk and ways to improve performance.
Added 6 mins ago
O
Data Center Facilities Operations Technician IV – General (IC4/OPX)
Oracle
Bismarck, ND
- $91,400 to $187,000 USD / year
Partner with site operations teams to improve maintainability, safe execution of work, and documentation quality, including procedures, one-lines, drawings, logs, settings, and test plans.
Added 6 mins ago
PS
Sr. Events Specialist
PSI Services
Bismarck, ND
- Up to $80,000 USD / year
…reporting – including exhibitions, conferences, roadshows, client events, and networking receptions – and provides senior support on Tier 1 events, including platinum sponsorships,…
Added 6 mins ago
C
Delivery Manager, Healthcare Payer
Cognizant
Bismarck, ND
- $130,000 to $153,000 USD / year
Partner with client leadership, vendors, and internal teams to coordinate integrated planning, environment readiness, implementation activities, and production releases.
Added 6 mins ago
Maintenance Technician (Williston, ND)
CBRE
Williston, ND
…facility health, technical troubleshooting, and high-quality client service. We seek a candidate with hands-on facilities experience and a commitment to professional growth within our…
Added 6 mins ago
Public & Labor Proposal Associate
CVS Health
Remote, United States
Partner with Medical Sales Support, Underwriting, Implementation, Account Management, Commissions, Licensing and Appointment teams, and other business partners to support sales needs.
Added 6 mins ago
C
Program Manager, EBMS
CBRE
Bismarck, ND
- $105,000 to $115,000 USD / year
…Enterprise Building ManagementSystems (EBMS) to support our client’s Global Realty Building Design &Engineering. The candidate will be responsible for managing several workstreamsto improve…
Added 6 mins ago
C
Test Analyst - QNXT
Cognizant
Bismarck, ND
- $70,000 to $92,000 USD / year
Partner closely with business analysts, developers, and healthcare domain SMEs to ensure full test coverage and release readiness.
Added 6 mins ago
VP, Strategic Accounts
Evolent
Bismarck, ND
Partner with internal leaders to address performance gaps and advance client priorities
Added 6 mins ago
Senior A&H Pricing Actuary
Zurich NA
Bismarck, ND
Ability to effectively communicate and partner with the business
Added 6 mins ago
Business Integration Consultant Principal
Prime Therapeutics
Bismarck, ND
Partner with the project teams in the identification of integration tasks, client outlier requests, resources, milestones, deliverables, and dependencies
Added 6 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Bismarck, ND
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or…
Added 6 mins ago
VP, Strategic Accounts RWD
Norstella
Bismarck, ND
…with senior-level executives, including C-level, ensuring high client satisfaction and engagement with Norstella’s…
Added 6 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
Cross-Functional Partnership: Partner closely with functional operational leads across Membership, Retention, PEEP, and Service Recovery to digitize worklists, automate manual…
Added 6 mins ago
Clinical Account Director - Remote Virginia
Prime Therapeutics
Bismarck, ND
…therapy, formulary and clinical program related issues and partner with reporting and analytics team to present meaningful information back to the…
Added 8 mins ago
Transitional Care Manager
BAYADA Home Health Care
Springfield, MO
+ Visit hospitals, skilled nursing facilities, nursing facilities, and other healthcare partner locations throughout the market.
Added 9 mins ago
FM
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
Baltimore, MD
- $1,898.8 to $2,020 USD / week
Maintains confidentiality of patients and client
Added 9 mins ago
FM
Telemetry RN - Travel Nurse
Fusion Medical Staffing
Worcester, MA
- $2,220.84 to $2,362.6 USD / week
Maintains confidentiality of patients and client
Added 9 mins ago
Public & Labor Proposal Associate
CVS Health
Remote, United States
Partner with Medical Sales Support, Underwriting, Implementation, Account Management, Commissions, Licensing and Appointment teams, and other business partners to support sales needs.
Added 9 mins ago
SE
Grid Technologies Industrial Sales & Account Manager - Western Region (US)
Siemens Energy
NV
- $100,000 to $200,000 USD / year
…sales pipeline, you will position Siemens Energy as the go-to partner for electrification and the industrial energy transition. Your focus will be on developing a robust pipeline and…
Added 9 mins ago
O
Data Center Facilities Operations Technician IV – General (IC4/OPX)
Oracle
Carson City, NV
- $91,400 to $187,000 USD / year
Partner with site operations teams to improve maintainability, safe execution of work, and documentation quality, including procedures, one-lines, drawings, logs, settings, and test plans.
Added 9 mins ago
PS
Sr. Events Specialist
PSI Services
Carson City, NV
- Up to $80,000 USD / year
…reporting – including exhibitions, conferences, roadshows, client events, and networking receptions – and provides senior support on Tier 1 events, including platinum sponsorships,…
Added 9 mins ago
C
Program Manager, EBMS
CBRE
Carson City, NV
- $105,000 to $115,000 USD / year
…Enterprise Building ManagementSystems (EBMS) to support our client’s Global Realty Building Design &Engineering. The candidate will be responsible for managing several workstreamsto improve…
Added 9 mins ago
VP, Strategic Accounts
Evolent
Carson City, NV
Partner with internal leaders to address performance gaps and advance client priorities
Added 9 mins ago
C
Test Analyst - QNXT
Cognizant
Carson City, NV
- $70,000 to $92,000 USD / year
Partner closely with business analysts, developers, and healthcare domain SMEs to ensure full test coverage and release readiness.

Sunstates Security

Client Service Manager

New York, NY, United States

$80,000 USD / year

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Job details

Pay: $80,000 USD / year
Experience: 3–5 years of experience in client service, account management, customer success, or a related role.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description and Responsibilities

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Job Description:

Sunstates Security is hiring a Client Service Manager for its New York City-based regional operations. The Client Service Manager is responsible for building and maintaining strong client relationships, ensuring high levels of customer satisfaction, and coordinating internal teams to deliver exceptional service. This role serves as a primary point of contact for clients, manages client needs and expectations, resolves issues, and identifies opportunities to strengthen and grow client partnerships.

This position offers an annual salary of $80,000 - plus --

Annual performance-based bonus - up to 5% of base salary
Full medical, dental, vision, and life insurance coverage
401k plan with company match
Generous PTO
Tuition assistance
Salary is DOE

Key Responsibilities:

Manage day-to-day relationships with assigned clients and serve as a trusted point of contact.
Understand client needs, goals, and expectations and ensure they are effectively communicated internally.
Coordinate with sales, operations, product, finance, and other teams to deliver timely and accurate solutions.
Monitor client accounts, service performance, deliverables, and key deadlines.
Resolve client concerns and service issues professionally and efficiently.
Conduct regular client meetings, business reviews, and follow-ups.
Track client requests and ensure issues are addressed within agreed service levels.
Maintain accurate client records, documentation, and account information.
Identify opportunities to improve client experience, retention, and account growth.
Prepare reports, presentations, and performance updates for clients and management.
Proactively communicate changes, potential issues, and recommended solutions.
Support contract renewals, upselling, and cross-selling opportunities when appropriate.
Collaborate with leadership to develop strategies for improving client satisfaction and retention.

Job Requirements

Qualifications:

3–5 years of experience in client service, account management, customer success, or a related role.
Strong communication, interpersonal, and relationship-management skills.
Excellent organizational and time-management abilities.
Strong problem-solving and conflict-resolution skills.
Ability to manage multiple clients and priorities simultaneously.
Proficiency with Microsoft Office and CRM/client-management systems.
Strong attention to detail and follow-through.
Ability to work effectively both independently and as part of a cross-functional team.

Key Skills:

Client Relationship Management
Customer Service
Account Management
Communication & Presentation
Problem Solving
Conflict Resolution
Project Coordination
Negotiation
Time Management
CRM & Reporting
Client Retention & Growth

Benefits

Industry-leading employee benefits that include weekly pay, performance bonus potential, 401k savings plan with a company match, company-sponsored medical, dental & vision benefits, paid time off, tuition reimbursement, and more – available for qualified candidates!

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More about this job

Skills

Customer service
Sales
Documentation
Presentation skills
Upselling
Communication skills
Time management
Problem solving
Conflict resolution
Microsoft Office
Attention to detail
Negotiation
Reporting

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