Personal Lines Account Manager

As an Account Manager, you will provide service and support to clients and agents, by assisting, maintaining, and expanding assigned accounts. Candidate must be confident managing a high volume of inbound and outbound customer service calls. Our agency offers a comprehensive benefits package to help attract & retain employees. We create a work environment where employees feel comfortable and can thrive and make a difference. At Clay & Land, the company has a great opportunity for growth and advancement. Experience preferred but not required.

Duties:

• Manage a book of business for personal lines accounts
• Provide exceptional customer service by communicating with clients & carriers promptly
• Process policy endorsements & claims – ensure the prompt processing of change requests and policy updates as they come in
• Enter and update client policy information in the management system
• Assist agents with new business

Qualifications:

• Ability to multi-task
• Strong verbal communication and phone etiquette skills
• Highly self-motivated
• Strong Organizational Skills
• Proficient in Microsoft Office