Customer Service Representative

Job Description – Customer Service Rep

Job Summary

The Customer Service Rep will provide clerical and administrative support to ensure efficient office operations. The ideal candidate is highly organized, detail-oriented, and proficient in Excel and data management.

Key Responsibilities

• Provide administrative and clerical support to management and teams
• Prepare, maintain, and update reports, trackers, and databases using Excel
• Handle correspondence, scheduling, and document management
• Perform accurate and timely data entry
• Assist with filing, scanning, and record maintenance
• Support internal coordination and office operations
• Maintain confidentiality of sensitive information

Required Skills & Qualifications

• High school diploma or equivalent; Associate/Bachelor’s degree preferred
• Previous experience as an Administrative Assistant or similar role preferred
• Advanced Excel skills (formulas, pivot tables, VLOOKUP preferred)
• Fast and accurate typing skills
• Strong organizational and time-management skills
• Proficiency in Microsoft Office Suite

Assessment Requirement