Greenhouse Operations Manager (CMMS Systems Operations)

Mastronardi Produce pioneered the commercial greenhouse industry in North America, and we’re now the leading greenhouse vegetable company on the continent. Our award-winning, flavorful produce is packed under the SUNSET® brand and is available at leading grocery retailers across North America. Family owned for over 70 years, we pride ourselves on having the most flavorful products and the best people in the industry. We are constantly pushing boundaries to be a leader in fresh produce innovation. We seek individuals that demonstrate our PRIDE values (Passion, Respect, Innovation, Drive, Excellence) to help us fulfill our mission to inspire healthy living through WOW flavor experiences.

Our Corporate office in Livonia, Michigan is currently seeking a Greenhouse Operations Manager to join our Greenhouse Operations team ! The Greenhouse Operations Manager will support the VP of Greenhouse Operations to ensure that projects involving capital investment in technology, automation and new structures are successful. This position will investigate and resolve project issues, manage contractors, and communicate progress to management. A key focus of the role is furthering the adherence and use of SOPs for maintenance as well as the use of our CMMS system. Position will also develop an expert understanding of all systems used within the greenhouse operations.

Values:

To perform the job successfully, the incumbent’s behavior must be consistent with the PRIDE values expected of all Mastronardi Produce employees: be Passionate; have Respect; be Innovative; be Driven and strive for Excellence.

Primary Responsibilities:

• Investigate facility issues and maintenance problems, gather all relevant facts, and provide concise, actionable reports to the Vice President of Greenhouse Development.
• Lead the continued development, implementation, and standardization of preventive and routine maintenance Standard Operating Procedures (SOPs) within the Computerized Maintenance Management System (CMMS).
• Identify and communicate maintenance gaps, perform root cause analyses, and develop corrective and preventive action plans to improve facility reliability.
• Establish clear performance goals and expectations for facility teams regarding facility upkeep, CMMS utilization, communication, and accountability.
• Monitor CMMS usage across all facilities to ensure General Managers maintain visibility into work orders, maintenance completion, and team performance.
• Collaborate with cross-functional teams to ensure CMMS asset data, equipment records, and maintenance information remain accurate, complete, and up to date.
• Follow through with internal stakeholders to ensure timely resolution of outstanding issues, requests, and action items.
• Identify issues affecting projects, investigate root causes, and recommend practical solutions to minimize operational impact.
• Coordinate meetings, schedules, and project reviews on behalf of the Vice President of Greenhouse Development.
• Prepare, edit, and distribute professional correspondence, reports, presentations, and executive communications.
• Maintain concise and accurate weekly reporting on facility issues, maintenance activities, and project status within project management software.
• Prepare comprehensive site visit summaries and recommendations within 24 hours of each facility visit.
• Review, prepare, and process expense reports in accordance with company policies.
• Attend meetings, accurately document discussions and meeting minutes, track action items, and ensure timely follow-up.
• Support special projects, administrative tasks, and other assignments as directed by the Vice President.
• Assist with planning and conducting time studies, field observations, equipment assessments, and sample collection to support continuous improvement initiatives.

Education/Background Requirements:

• Bachelor's degree in Engineering, Facilities Management, Construction Management, Agricultural Engineering, Horticulture, or a related technical field; or an equivalent combination of education and hands-on experience in technical project work, greenhouse systems, facilities, or infrastructure.
• Demonstrated ability to quickly learn and effectively utilize new software applications, with the flexibility to work comfortably both in the field and in an office environment. (Microsoft Office Suite, CMMS, project management, and other business software systems).
• Proven ability to work independently while managing multiple complex projects and competing priorities with minimal supervision.
• Strong organizational and time management skills, with the ability to effectively multitask and transition between multiple projects, priorities, and urgent issues.
• Demonstrated experience troubleshooting technical issues, conducting root cause analysis, and implementing practical corrective actions.
• Excellent written and verbal communication skills, with the ability to present technical and complex information clearly to a wide range of audiences, including operations personnel, management, and executive leadership.
• Strong analytical, critical thinking, and problem-solving skills with a proactive, solution-oriented approach.
• Willingness and ability to travel domestically and internationally up to 50% of the time, as business needs require.
• Must possess a valid driver's license and maintain a valid passport for international travel.

Specific Knowledge, Skills and Abilities Required:

• Strong analytical and problem-solving skills with the ability to perform effective root cause analysis.
• Excellent written and verbal communication skills, including executive-level reporting.
• High attention to detail and exceptional organizational abilities.
• Strong project coordination and follow-through.
• Experience with Computerized Maintenance Management Systems (CMMS).
• Knowledge of preventive and predictive maintenance principles.
• Ability to prioritize multiple projects in a fast-paced environment.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and project management software.
• Ability to work independently while collaborating effectively across multiple departments.
• Strong time management and accountability with a continuous improvement mindset.
• Demonstrated ability to work independently while managing multiple complex projects and competing priorities.
• Proven experience troubleshooting and resolving technical issues through systematic analysis and practical problem-solving.
• Strong ability to communicate complex technical information clearly and effectively to audiences with varying levels of technical expertise.
• Willingness and ability to work alongside greenhouse operations, maintenance, and production teams to develop a thorough understanding of facility operations and challenges.
• Committed to continuous learning by documenting observations, capturing lessons learned, asking insightful questions, and sharing knowledge to improve processes and operational performance.
• Strong organizational, analytical, and documentation skills with exceptional attention to detail.
• Self-motivated with the ability to prioritize work, adapt to changing business needs, and consistently meet deadlines.
• Demonstrated ability to build effective working relationships across operations, engineering, maintenance, and executive leadership.
• Proficient in Microsoft Office Suite and comfortable learning and utilizing CMMS and project management software.

Working Conditions:

• Combination of office and greenhouse environment
• Must be capable of lifting up to 30 lbs.
• Position requires sitting, standing, walking and bending on a regular basis
• Must have manual dexterity to perform computer skills

Please note: Mastronardi Produce has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put in place.