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Front Desk Manager (OEM)
Crescent Hotels
Itasca, IL
- $26.32 USD / hour
This position will oversee daily Front Desk operations, lead and develop the team, ensure exceptional guest service, and maintain operational efficiency while supporting hotel revenue and…
Added 1 min ago
Cardiac Catheterization Interventional Clinical Team Lead
Advocate Health and Hospitals Corporation
United States
Collaborates with leadership in budget preparation by reviewing clinical and statistical data; prepares and submits reports which reflect unit operations, utilization of team members and…
Added 2 mins ago
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Construction Project Manager, RDU
HomeCloud
Chapel Hill, NC · Durham, NC · Raleigh, NC
- $80,000 to $100,000 USD / year
…estimates, pre-listing repair projects, manage day-to-day field operations, and work closely with our construction and operation teams to keep everything running smoothly. This isn’t just a…
Added 2 mins ago
H
Construction Project Manager, DFW
HomeCloud
Dallas, TX
- $90,000 to $110,000 USD / year
…repair and home improvement projects, manage day-to-day field operations and service providers (subcontractors), and work closely with our construction and operation teams to keep…
Added 2 mins ago
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Construction Project Manager, CLT
HomeCloud
Charlotte, NC · Fort Mill, SC · Tega Cay, SC · Rock Hill, SC
- $90,000 to $110,000 USD / year
…repair and home improvement projects, manage day-to-day field operations and service providers (subcontractors), and work closely with our construction and operation teams to keep…
Added 3 mins ago
Staff Technical Account Manager
Palo Alto Networks, Inc.
Overland Park, KS · Tampa, FL
Lead as a program manager, demonstrating exceptional training abilities to level up the internal team and our clients.
Added 3 mins ago
SW
Lead TAU Facilitator
SteadyState Work Partners
Austin, TX
- $50 USD / hour
Establish clear expectations and program boundaries.
Added 5 mins ago
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Supply Chain Operations– Principal Supply Demand Planner 4
Oracle
Austin, TX · Nashville, TN
- $102,300 to $209,500 USD / year
10+ years of experience in program/project management, product operations, supply chain planning, or related roles.
Added 6 mins ago
CA
General Engineer
Customs and Border Protection
Aliso Viejo, CA · Euless, TX
- $106,437 to $138,370 USD / year
…Support Facilities Division (MSF), Enterprise Facilities Support Program Management Office (EFS). EFS is responsible for planning, developing, and managing programs, projects, facilities,…
Added 6 mins ago
Founding Director & Board Member
TerraByte Green
Fayetteville, NC · Hope Mills, NC · Lumberton, NC · Raleigh, NC · Spring Lake, NC
…that requires residency in North Carolina to assist with local operations and community partnerships. The person in this role will be responsible for bringing our vision to life as a…
Added 7 mins ago
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Product Guide III - Charlotte Service Center
Rivian
Charlotte, NC
- $21.39 to $24.46 USD / hour
…projects, duties and assignments as required and/or by request from leadership. Qualifications 2+ years’ experience in customer service, automotive, clean energy solutions, field marketing,…
Added 7 mins ago
Mechanical Engineer, Production Operations (Starship)
SpaceX
Starbase, TX · Brownsville, TX
Regularly present findings, improvement opportunities, and project execution to program leadership
Added 8 mins ago
Executive Director (Volunteer)
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Remote, United States
…global growth. This role requires a dynamic blend of strategic leadership and hands-on operational expertise to expand the organization’s impact, strengthen mentorship programs, grow the…
Added 8 mins ago
Director of Development (Volunteer)
Mothers to Daughters
Remote, United States
…to secure sustainable funding that fuels our mentorship and leadership programs, as well as organizational growth. This role will set annual fundraising goals, cultivate donor and partner…
Added 9 mins ago
SD
Senior Site Reliability Engineer
SunCore Digital
Remote, United States
- $145,000 to $185,000 USD / year
Establish a practical performance and capacity-testing program.
Added 9 mins ago
Chief Technology Officer
Anastasia Talent Group
Winchester, VA
Role scope: Executive leadership with active involvement in technical delivery and engineering operations.
Added 9 mins ago
PV
Veterinary Practice Manager - Urgent Care, Specialty
Portland Veterinary Emergency and Specialty Care
Portland, ME
- $90,000 to $110,000 USD / year
We're looking for an experienced Practice Manager to lead the day-to-day operations of our Warren Avenue hospital in Portland, Maine and help shape the next chapter of PVESC. This is an…
Added 9 mins ago
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Customer Accounts Manager
Aaron's
Albuquerque, NM
- $15 to $15.75 USD / hour
…achieving ownership of their merchandise and supports store operations through a wide variety of responsibilities as directed by the General…
Added 9 mins ago
Senior Researcher & Grant Development Manager
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Remote, United States
Collaborate with program, operations, finance, and leadership teams to gather information for proposals and reports.
Added 10 mins ago
FF
Service Assistant
Flex Fitness
Remote, United States
- $56,000 to $61,000 USD / year
…experiences through friendly, responsive support and seamless operations. Join our team and contribute to a fast-paced environment where accuracy, reliability, and discretion…
Added 10 mins ago
Customer Service Representative
Flex Fitness
Remote, United States
…experiences through friendly, responsive support and seamless operations. Join our team and contribute to a fast-paced environment where accuracy, reliability, and discretion…
Added 11 mins ago
Senior Global Creator Programs Manager
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Culver City, CA · Seattle, WA · New York, NY · Irvine, CA · San Francisco, CA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 11 mins ago
Event Planning Lead
Hasana Inc.
Remote, United States
…aligned with Hasana’s mission. This role provides overall event leadership, coordinates across teams, and manages event logistics from initial planning through on-site…
Added 13 mins ago
Director, Clinical Pharmacology
Janssen Research & Development, LLC Legal Entity
Raritan, NJ · La Jolla, CA · Titusville, NJ · Spring House, PA
…recommendations that impact the drug development decisions for a program in addition to independently completing the day to day operations for the clinical pharmacology aspects of one or…
Added 13 mins ago
Director, Process Excellence - Health Systems
Cencora
Remote, United States
Requires broad-based experience in large complex organizations with responsibility for key functional operations such as process improvement, operations, healthcare administration, business…

SunCore Digital

Senior Site Reliability Engineer

Remote, United States

$145,000 to $185,000 USD / year

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Job details

Pay: $145,000 to $185,000 USD / year
Posting language: English

Original job description

About the Role SunCore Digital is seeking a hands-on Senior Site Reliability Engineer to assess the current reliability and scalability of our systems, identify risks, and implement the technical changes required to address them. This is not a monitoring-only or advisory position. The SRE will investigate existing applications and infrastructure, establish reliability baselines, develop observability and testing capabilities, and directly implement reliability mitigations within the SRE domain. When a mitigation requires application-specific code or business-workflow changes, the system-owning team will implement and maintain those changes with SRE guidance. Because the platform has not yet been validated under real customer traffic, capacity and scalability will be treated as open risks until testing provides evidence otherwise.

Responsibilities

Reliability assessment and remediation

Assess the reliability of web applications, Flutter mobile services, APIs, backend systems, infrastructure, databases, queues, and third-party integrations.
Identify single points of failure, fragile dependencies, manual operational processes, and failure modes.
Distinguish confirmed issues from suspected risks and areas that have not yet been evaluated.
Design and implement shared reliability capabilities and improvements within the SRE domain.
Define application-specific reliability changes and work with system-owning teams to implement them; those teams retain responsibility for their code and services.
Transfer service-specific instrumentation, runbooks, and ongoing maintenance responsibilities to the appropriate system owners after the solution is tested and hardened.
Track identified risks through implementation and validation rather than stopping at recommendations.

Performance, load, and capacity

Establish a practical performance and capacity-testing program.
Work with QA and product stakeholders to identify critical workflows and realistic usage scenarios.
Establish baseline response times, throughput, concurrency, and resource consumption.
Design and execute load, stress, endurance, scalability, and failure tests.
Identify bottlenecks involving applications, databases, networks, queues, caches, infrastructure, and external services.
Implement shared SRE mitigations and coordinate application-specific mitigation work with system-owning teams, which retain responsibility for their code and services.
Repeat testing after changes to verify results.
Document tested capacity, observed constraints, and remaining unknowns.
Define safe operating limits and early-warning indicators.

Performance and load testing have not yet been completed across the platform. Establishing this capability will be an early priority. Observability

Assess current logging, metrics, tracing, health checks, dashboards, and alerting.
Establish consistent observability standards across services.
Implement and harden shared health-checking and observability capabilities, transfer shared components to the designated long-term owner, and work with system-owning teams on service-specific instrumentation that they will maintain after handoff.
Define meaningful service-level indicators and initial reliability objectives with system owners and engineering leadership.
Build shared reliability dashboards and initial service-specific views, then train system owners to maintain their service-specific dashboards and alerts.
Ensure alerts are actionable, routed to accountable owners, and tested.
Identify monitoring blind spots.
Improve application instrumentation in collaboration with developers.
Ensure logs and telemetry do not expose sensitive information.

Incident readiness

Help establish the initial on-call and escalation model.
Create and test incident-response and troubleshooting runbooks.
Define severity levels and technical escalation paths.
Lead or support incident investigation.
Improve detection, diagnosis, mitigation, and restoration capabilities.
Facilitate technically focused post-incident reviews.
Track corrective actions and recurring failure patterns.
Conduct controlled failure exercises where appropriate.

SRE automation

Automate repetitive reliability-engineering work, including health checks, diagnostics, alert enrichment, incident triage, capacity checks, and evidence collection.
Develop safe automated remediation or self-healing for clearly defined and well-tested failure conditions.
Reduce manual diagnostic, maintenance, incident-response, and reliability-validation steps within the SRE function.
Define and implement the reliability checks, test logic, and SRE automation that should run through CI/CD. Work with DevOps to integrate them into the shared delivery framework, and with system-owning teams to maintain application-specific configuration after handoff.
Create reusable reliability tools and patterns, harden and document them, transfer shared components to the designated long-term owner, and train application teams to operate the service-specific portions they own.
Document automation ownership, safeguards, limitations, rollback behavior, and conditions requiring human intervention.

Collaboration

Work with the Disaster Recovery and Resilience Engineer on service and data recovery dependencies.
Work with Security Operations on the security review of SRE implementations before production adoption.
Provide reliability requirements for deployment safeguards and environment health, and work with DevOps and platform staff on shared integration. SRE does not own deployment automation or routine application deployments.
Work with QA to define realistic user scenarios and post-mitigation validation.
Work with application teams on system-specific code changes and instrumentation.
Provide factual technical findings to engineering leadership without presenting unverified assumptions as confirmed conclusions.

Initial Priorities

Inventory critical services and their dependencies.
Assess reliability risks and potential single points of failure.
Establish system-health and latency visibility.
Define critical workflows for performance testing.
Build the initial performance, load, and capacity-testing capability.
Establish technical baselines.
Identify and implement the highest-priority reliability and scaling mitigations.
Create initial runbooks and on-call recommendations.
Identify SRE processes that should be automated, including diagnostics, alert handling, capacity validation, incident response, and safe remediation.
Document tested behavior, unresolved risks, and unknowns.

Required Qualifications

Five or more years of experience in site reliability, production engineering, infrastructure engineering, DevOps, or a comparable role.
Hands-on experience supporting cloud-hosted applications and distributed systems.
Experience implementing reliability improvements rather than only producing assessments.
Experience with performance, load, stress, or capacity testing.
Experience diagnosing application, database, network, and infrastructure bottlenecks.
Strong knowledge of monitoring, logging, metrics, alerting, and incident response.
Experience with reliability automation and scripting.
Experience working with CI/CD systems.
Experience troubleshooting APIs, backend services, databases, queues, caches, and external integrations.
Understanding of timeout, retry, rate-limit, circuit-breaking, and graceful-degradation patterns.
Ability to work directly in unfamiliar codebases and environments.
Strong technical documentation and communication skills.
Ability to distinguish confirmed findings, suspected risks, and unknowns.
Comfort working in a small organization where operational practices are still being established.

Bonus Points

Experience preparing a platform for its first external users.
Experience establishing an SRE capability in a startup or small engineering organization.
Experience with financial, digital-asset, telemetry, equipment-monitoring, or operational platforms.
Experience working with Flutter-backed mobile services.
Experience with chaos or fault-injection testing.
Experience with data-intensive or event-driven systems.
Experience in a remote, asynchronous environment.

What Success Looks Like

Critical services and dependencies are inventoried.
Reliability risks are visible and prioritized.
Performance and capacity baselines exist for critical workflows.
High-priority reliability and scaling mitigations are implemented and tested.
Critical services have meaningful health checks, dashboards, alerts, and runbooks.
The company can identify and respond to failures without relying entirely on one person.
Application teams understand and maintain the reliability improvements made to their systems.
Remaining capacity and reliability risks are documented clearly.

Compensation

Negotiable based on location
Deferred completed Demo
Role transitions into a permanent hire thereafter

Why Join SunCore Digital

High-impact role shaping the security foundation of a rapidly scaling digital company
Fully remote team with async flexibility and optional collaboration in London or Bellevue
Direct partnership with executive leadership and top-tier engineering, marketing, and design partners
Competitive compensation with performance upside

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