Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Wind Construction Project Manager
Intersect
Remote, United States
You'll partner closely with Development, Finance, Engineering, Procurement, Legal, and Operations as well as EPC contractors, utilities, and Owner's Engineers to deliver safe, high-quality…
Added just now
IL
Senior Associate, Community Engagement
Invenergy LLC
Denver, CO
- $98,000 to $125,000 USD / year
As Senior Associate, Community Affairs, you will lead local outreach and serve as a key relationship contact for county/municipal officials, local taxing bodies, chambers, and Economic…
Added just now
Warehouse Associate
Wesco
Salt Lake City, UT
As a Warehouse Associate you will be responsible for performing warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as general maintenance…
Added just now
Assistant, Pre-K - Exceptional Children/ (26-27)
Charlotte-Mecklenburg Schools
Charlotte, NC
Hold a Child Development Associate Credential- CDA credential required
Added just now
KD
Associate, Warehouse Operations (Receiver) 2nd shift
KeHE Distributors, LLC
Goodyear, AZ
- $20.75 to $23.25 USD / hour
Availability to work weekends, holidays, day shifts, and overnight schedules
Added just now
Site Manager - Flying Ace Express Car Wash
Express Wash Concepts LLC
Hamilton, OH
Ongoing training and professional development
Added just now
EW
Assistant Site Manager - Clean Express Auto Wash
Express Wash Concepts LLC
Mount Pleasant, PA
- $22 USD / hour
Ongoing training and professional development
Added 1 min ago
IC
Part TIme Physical Therapy Assistant
Iowa Care Community Inc, Iowa City Hospice, Visiting Nurse Association
Iowa City, IA
- $25 to $30 USD / hour
- Part-time
Flexible scheduling options may be available based on patient needs and business operations
Added 2 mins ago
UG
RN Director of Operations Hospice
UnitedHealth Group
Dalton, GA
- $89,829 to $109,791 USD / year
As the Hospice Director of Operations you will be responsible for the overall organizational, clinical, and financial management of the hospice care center. This role provides leadership…
Added 2 mins ago
Director, Facilities & Design
Sysco Payroll, Division of Sysco Resources Services, LLC
United States
Create onboarding, training, and ongoing associate development plans and ensure that they are successfully implemented.
Added 2 mins ago
Transportation Clerk
Sysco Chicago, Inc.
United States
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department…
Added 3 mins ago
Senior Executive Administrative Assistant
Olympus Corporation of the Americas
Center Valley, PA
Must have a global mind set; time zone management
Added 3 mins ago
EO
CDL Driver
Ewing Outdoor Supply
Bastrop, TX
- $23 to $26 USD / hour
Ewing Outdoor Supply is seeking a dedicated CDL Driver - Warehouse Associate to join our team at our Round Mountain TX Super Center location. In this dual role, you will transport materials…
Added 3 mins ago
Automation Specialist
Lhoist
MO
Mentor and lead technical skills development for the hourly craft personnel and subcontractors. Develop system specific training materials and use those materials to conduct formalized…
Added 4 mins ago
CC
Executive Assistant I - Information Technology
Community College of Philadelphia
Philadelphia, PA
- $29 USD / hour
Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the…
Added 4 mins ago
Seasonal Associate - Famous Footwear
Caleres, Inc.
SAN JOSE, CA
…our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the…
Added 4 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
SAN JOSE, CA
…our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the…
Added 4 mins ago
Assistant Director, Advancement Operations and Stewardship
University of South Florida
Tampa, FL
The Assistant Director of Advancement Operations and Stewardship provides high-level planning, coordination, stewardship and operational support for the College's advancement program. The…
Added 4 mins ago
Sous Chef
Compass Group
New York, NY
…seeking an experienced Sous Chef to support daily culinary operations, inspire a talented team, and deliver exceptional food quality and dining…
Added 4 mins ago
SENIOR EVENT PLANNER
Compass Group
SAN DIEGO, CA
…external vendors. The Senior Event Planner also supports team development, ensures operational excellence, and upholds the venue’s service and brand…
Added 4 mins ago
Regional Vice President (TX Market)
Compass Group
TX
Leads, manages, and inspires a team of diverse district managers and/or regional directors of operations, and their teams, to provide top-notch service to operations in assigned region
Added 4 mins ago
Executive Chef - Louisville, KY
Compass Group
Louisville, KY
As the Executive Chef, you will be responsible for leading all culinary operations at a private or independent school. This hands-on leadership role requires a strong dedication to food…
Added 4 mins ago
Director of Catering
Compass Group
Boston, MA
Develops and maintains the catering marketing plan including a comprehensive event planning service to clients and detailed menu development
Added 4 mins ago
Associate Director, US Oncology, Treatment Site Operations Coordinator (TSOC) Lead
Merck
North Wales, PA
Reporting to the Director, Individualized Therapy Operations, the Associate Director, Treatment Site Operations Coordinator (TSOC) Lead is responsible for leading the centralized…
Added 4 mins ago
Associate Director, Clinical Data Management - User Research - Hybrid
Merck
Rahway, NJ · Upper Gwynedd, PA · West Point, PA
The Associate Director, Business System Owner leads and oversees the prioritization and delivery of technical solutions. They define roadmaps, manage backlogs, and ensure adherence to…

Sunayu

Desktop Support Technician - Secret

Arlington, VA, United States

Apply on sunayu.bamboohr.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Category: Desktop Support II - Secret

Location: Pentagon

Clearance: Secret

Travel Required: No Remote Type: No

As a Desktop Support Technician, you will serve as the primary face of the organization, delivering world-class technical support and customer service to military personnel, executive leadership, and civilian staff.

Technicians are responsible for onsite installation, diagnosis, configuration, maintenance, and repair of enterprise hardware, operating systems, software applications, and network peripherals.

In addition, technicians support walk-up customer assistance centers, deploy and receive IT assets, maintain detailed service records in Remedy/ServiceNow, support software license compliance, and support personal wireless communications systems (PWCS), and coordinate with unit resource advisors to provide support for enterprise mobile devices, wireless endpoints, and PWCS equipment.

Work Location: 100% onsite at the Pentagon, Arlington, VA, due to the classified and hands-on nature of the systems supported.

Primary Responsibilities

End-User and Executive Support: Provide direct, onsite technical analysis, diagnosis, and resolution of complex hardware, software, and peripheral issues for end-users and executive customers across the Pentagon complex.
Hardware and Systems Deployment:
Install, configure, image, test, maintain, and troubleshoot desktop systems, laptops, docking stations, monitors, network printers, scanners, and peripheral equipment in accordance with established Service Level Agreements (SLAs).
Personal Wireless Communications Systems (PWCS) and; Mobility Support:Support the provisioning, issuance, receipt, and Tier-1 troubleshooting of Personal Wireless Communications Systems (PWCS) assets, enterprise cellular devices, wireless endpoints, and secure mobile capabilities.
Partner with the PWCS Lead and Mobility team to support device migrations, asset audits, lifecycle refreshes, and battery/accessory management.Assist end users with wireless device setup, multi-factor authentication, network connectivity, and basic profile configuration.
Customer WalkUp and Ticket Operations:
Staff the walk-up customer support center, promptly deploying and receiving IT assets with accurate ticket tracking and work order documentation.
Utilize the Remedy Action Request System (and/or ServiceNow) to log, document, categorize, prioritize, route, track, resolve, and close customer incident tickets and service requests.
Contribute to and maintain a central technical repository/knowledge base of standard operating procedures, recurring issues, and troubleshooting guides.
Account and Identity Management:
Diagnose and resolve Common Access Card (CAC) authentication, middleware, card reader, and PKI digital certificate issues.
Utilize Active Directory to perform user account management, password resets, security group assignments, and access control adjustments.
Software and Application Support:
Manage, update, and troubleshoot client software applications - including Microsoft Office / Microsoft 365 apps, secure DoD-approved VPN clients, virtual desktop environments, enterprise security tools, and approved third-party software.
Coordinate with HQ software license managers to ensure network software compliance.
Network and Layer 1 Connectivity:
Troubleshoot workstation and device network connectivity, including Layer 1 physical patching (CAT5e/CAT6, single-mode/multi-mode fiber, transceivers/SFP modules), Wi-Fi connectivity issues, IP configuration, and basic switch port/VLAN troubleshooting.
Vendor Escalation:
Coordinate with third-party vendors and OEM technical support teams to resolve complex, warranty, or escalated hardware/software discrepancies.

Basic Qualifications

Education and Experience: High School Diploma or equivalent and a minimum of 5+ years of relevant IT desktop/technical support experience (additional years of relevant experience or an Associate’s/Bachelor’s degree in an IT field will be accepted in lieu of experience).
Security Clearance: Active DoD Secret security clearance.
Certification: Current CompTIA Security+ CE certification (or equivalent DoD 8140/8570.01-M IAT Level II baseline certification).
Technical Experience:Proven experience troubleshooting Windows operating systems (Windows 10/11 Enterprise), Microsoft 365/Office suite, DoD security baselines, and commercial desktop applications.
Experience with Active Directory administration, account unlocking, and permissions management.
Hands-on experience troubleshooting PKI certificates, CAC/Smart Card middleware, and DoD-approved secure VPN solutions.
Solid working knowledge of Layer 1 physical cabling (CAT5/CAT6, fiber optic patch cables, RJ-45 terminations) and basic LAN/WLAN connectivity troubleshooting.
Familiarity with Personal Wireless Communications Systems (PWCS), wireless hardware, and mobile device enrollment/configuration (iOS/Android).
Service Management: Hands-on experience logging, escalating, and closing incident and work order tickets using Remedy, ServiceNow, or equivalent ITSM platforms.
Professionalism: Proven ability to deliver polished, customer-facing technical support in a high-tempo, professional executive or military environment.
Availability: Willingness to support occasional after-hours scheduled maintenance or participate in an on-call rotational schedule if required.

Preferred Qualifications

Prior experience supporting IT operations in the National Capital Region (Pentagon, Joint Base Andrews, or Joint Base AnacostiaBolling) or within an Air Force Communications Focal Point (CFP) / military command center.
Experience supporting Personal Wireless Communications Systems (PWCS) asset tracking, property accountability, and user provisioning.
Experience deploying operating system images using Microsoft Endpoint Configuration Manager (MECM/SCCM) or modern imaging tools.
Experience supporting mobile device management (MDM) platforms such as Microsoft Intune.
Strong interpersonal, verbal, and written communication skills with the ability to clearly translate complex technical solutions to senior military and civilian leaders.
Strong analytical, troubleshooting, and problem-solving abilities.Ability to work effectively both independently and as a collaborative member of an integrated technical support team.
Work Environment and Physical Demands
Must be able to lift, move, unbox, and position IT equipment (monitors, desktops, docking stations, peripherals, and UPS units) weighing up to 40 lbs.Mobility:
Must be capable of traversing Pentagon rings, corridors, and secure spaces on a daily basis to support customer requirements.

------------------------------------------------------------------

Who We Are

Sunayu, LLC serves as a premier technology partner to the Defense and Intelligence communities, delivering mission-critical engineering solutions across the nation. Our operations are anchored in a commitment to trust, accountability, and ethical transparency, ensuring the high-performance outcomes necessary to protect our country's most vital interests.

Culture

Our strength lies in our community: Our team prioritizes collaboration, professional growth, and encourages open communication. At Sunayu, we don't just secure the mission - we grow together.

Career Development

We support and encourage our team members to continue their professional growth by providing company-reimbursed training and continuing education of up to $5,000 per year. We also participate in many industry conferences and events where we share our expertise and experiences.

Pay Rate

Salary range considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills, as well as market and business considerations when extending an offer.

Benefits

3 Medical Plan Options
Dental and Vision
FSA, DCFSA, HSA
Life/AD&D Insurance
Short-Term & Long-Term Disability
Employee Assistance Program (EAP)
Training and Educational Assistance
Paid Time Off (PTO)
11 Federal holidays
401k plan with up to a 6% match (100% immediate vesting)

Equal Opportunity Employer

Sunayu, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, marital status, genetic information, medical condition, or any other characteristic protected by law.

Apply on sunayu.bamboohr.com About employer

Report this job

Work requirements

Jobs in the United States