Accounts Receivable Supervisor

Job Summary: This is more than a collections role. You will own the full accounts receivable lifecycle for Helios Hydraulics Americas across multiple legal entities and ERP systems. You will lead the AR team, improve working-capital visibility, strengthen controls, and partner with Sales, Customer Service, and Finance to resolve issues and deliver a better customer experience. Why this role stands out: high visibility with finance leadership, meaningful ownership across a complex multi-entity environment, and the opportunity to modernize AR processes and develop a team. What you will own: - Lead daily AR operations, including invoicing, cash application for checks, ACH, wires, and credit cards, and customer account maintenance. - Drive the collections strategy through proactive outreach, payment arrangements, dispute resolution, escalation, and third-party collections when appropriate. - Analyze aging, past-due trends, credit exposure, and collection activity; provide clear insights and recommendations to finance leadership. - Prepare weekly cash forecasts and strengthen visibility into expected customer receipts. - Review billing registers and customer transactions for accuracy, completeness, and appropriate accounting treatment. - Own customer credit processes, including credit reviews, limits, account setup, and communication of payment terms. - Reconcile the AR subledger to the general ledger, including intercompany activity, and support month-end, quarter-end, and year-end close. - Maintain strong internal controls, audit-ready documentation, and responsive support for internal and external audit requests. - Partner with Sales, Customer Service, and Finance to resolve deductions, short pays, billing questions, and other customer account issues. - Identify and implement process, reporting, and automation improvements that increase accuracy, efficiency, and customer satisfaction. How you will lead: - Coach, develop, and support the AR team while setting clear priorities and service expectations. - Create accountability through meaningful performance measures, operating routines, and timely follow-through. - Build a collaborative, solutions-focused culture that balances operational discipline with strong customer relationships. - Develop and maintain practical AR policies, procedures, and training documentation. What you bring: Required: - Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent relevant experience. - At least 3 years of progressive accounts receivable or general accounting experience, including experience guiding people, projects, or processes. - Strong understanding of full-cycle AR, collections, cash application, reconciliations, credit management, and GAAP. - Advanced Excel skills and experience working in complex ERP systems. - Clear communication, sound judgment, attention to detail, and the ability to turn data into action. - Ability to work onsite in Sarasota, Florida and manage priorities in a hands-on operating environment. Preferred: - Experience in manufacturing, a multi-entity organization, or a multi-ERP environment. - Experience leading or mentoring an accounts receivable team. - Experience with manufacturing ERP systems such as Epicor Manage 2000, Infor SyteLine, Aptean Made2Manage, or similar platforms preferred - Experience improving AR reporting, workflows, controls, or automation. What we offer: - A highly competitive benefits program recognized by Mployer Advisor as a Top Benefits offering for two consecutive years. {=html} - Medical coverage with Helios covering 97% of individual premiums and 94% of family premiums. {=html} - Comprehensive dental, vision, life, and disability coverage. {=html} - A retirement prog am with strong employer contributions and a straightforward structure designed to support long-term financial confidence. {=html} - Voluntary benefits, including supplemental life, short-term and long-term disability, accident, and critical illness insurance. {=html} - A visible leadership role with meaningful ownership, cross-functional partnership, and the opportunity to modernize AR processes and develop a team.