District Assistant Community Manager

Grand Village $18-$20 per hour $18-$20 per hour Overview The District Assistant Community Manager supports its district to perform the main job functions of a Sun community: management, office administration and maintenance/grounds. These functions cover a wide range of duties, including administrative activities, marketing, assisting with leasing and home sales of new and pre-owned homes, property maintenance, budgeting, and resident relations. Job Duties * Handles delinquencies and approves eviction proceedings while adhering to Sun's policies. Evictions for cause require RVP approval. (Essential) * Monitors, codes and approves invoices for operating expenses and sales related costs (Essential) * Manages the rent collection process including collecting, posting and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts (Essential) * Handles customer issues in a timely and professional manner, communicating through a variety of means (Essential) * Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures. * Coordinates and assists with the Lease Purchase Program (LPP), including repairs, leasing, LPP sales, refurbishments, re-leasing, closing, and follow-up. Coordinates and follows-up on service requests * Ensures customers and residents receive the highest levels of service consistent with Sun's Customer Service philosophy * Reports any deficiencies, which would adversely affect the operation of the community * Identifies and prepares sites for model homes. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins * Inspects and recommends purchase and renovation of used/repossessed homes * Enforces community rules and regulations * Reviews monthly property accounting reports and compiles reports for the Accounting Department, as required. Prepares monthly explanation of P&L variances for District Manager review and approval * Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations * Ensures that overall community(s) appearance is well maintained and groomed to Sun's curb appeal standards * Utilizes the Art of Sales process during prospect appointments * Plans and coordinates resident relation events and activities * Initiates and maintains local dealer relationships * Handles emergencies that may arise onsite, insuring adherence to standard operating procedures * Adheres to Sun's "3 contacts per day" standard * All other duties as assigned * Assists with developing a marketing strategy and maintains effective advertising to attract prospective residents to the community Requirements * High School Diploma or GED (Required) * Bachelor's Degree in Related field (Preferred) * 2 years in General business and customer service experience (Required) * 6 months in Prior sales and leasing experience (Preferred) * Excellent written and verbal communication skills * Demonstrated leadership abilities * Intermediate computer proficiency * Solid negotiation skills * Ability to thrive in a fast-paced environment * Flexibility to respond to community needs during non-business hours BENEFITS At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility. * Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family * Comprehensive Dental and Vision Plans * On-Site Fitne