VP, Customer Development and Growth

Summit Utilities

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019–2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022–2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America’s Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).

Summit is a growing natural gas utility that’s committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We are pleased to announce an exciting opportunity for a Vice President of Customer Development and Growth to join our team!

POSITION SUMMARY

The Vice President of Customer Development & Growth leads Summit’s enterprise customer growth, market development, customer development, and energy efficiency strategies across its multi-state footprint. This role advances sustainable customer growth, expands natural gas adoption, strengthens customer and community relationships, and aligns initiatives with Summit’s business, operational, regulatory, and long-term growth objectives.

The Vice President leads Customer Development and Energy Efficiency/Conservation Improvement Program (EE/CIP) teams and partners with Operations, Regulatory, Finance, Legal, Communications, Government Affairs, and executive leadership to evaluate opportunities, support regulatory strategy, and deliver customer-focused solutions. This executive leader represents Summit with customers, developers, municipalities, policymakers, industry groups, and community partners while promoting safe, reliable, cost-effective, and innovative energy solutions.

PRIMARY DUTIES AND RESPONSIBILITIES

Enterprise Strategy and Executive Leadership

Set and lead Summit’s enterprise customer development, growth, and energy efficiency strategy.Translate corporate priorities into actionable growth plans, performance measures, and team goals.Advise executive leadership on market opportunities, regulatory considerations, risks, and investment priorities.Monitor industry trends, customer needs, regulatory developments, and emerging technologies to inform strategy.

Business Development and Growth

Lead identification, evaluation, prioritization, and execution of growth opportunities across residential, commercial, industrial, municipal, and strategic account segments.Expand Summit’s customer base, increase natural gas adoption, and support economically viable growth.Partner with Operations, Engineering, Finance, Regulatory, and Legal to assess feasibility, economics, risk, and execution plans.Build strategic relationships with developers, municipalities, builders, trade organizations, economic development entities, and other external partners.

Customer Engagement and Retention

Strengthen customer relationships, improve customer experience, and support long-term retention.Oversee engagement strategies for key accounts, growth customers, developers, municipalities, and strategic stakeholders.Guide tailored customer solutions that align with Summit’s operational, financial, and regulatory requirements.Use customer feedback, satisfaction trends, and service issues to identify improvement opportunities.

Market Analysis and Opportunity Identification

Analyze market trends, economic development activity, competitor activity, customer demand, regulatory changes, and energy policy developments.Lead efforts to develop programs, incentives, and initiatives that encourage natural gas adoption in high-potential markets.Establish KPIs and reporting to evaluate growth outcomes, program effectiveness, and return on investment.Present market insights, performance trends, risks, and recommendations to executive leadership.

Regulatory and Stakeholder Management

Partner with Regulatory, Legal, Government Affairs, and Operations to align growth and energy efficiency strategies with applicable requirements.Support regulatory filings, stakeholder communications, and policy discussions related to growth, energy efficiency, conservation, and market development.Represent Summit with regulators, policymakers, municipalities, industry groups, customers, and community leaders.Manage regulatory and stakeholder risks before they affect business objectives.

Apply here: https://www.click2apply.net/WRV2gGI7QOlzecGw5hjrrz

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