Admitting Clerk

Position Summary:

Admits patients; this includes interviewing, preparing admitting forms, and assigning rooms.

The staffing of Summit Medical Center is based on a teamwork concept. Employees may be cross trained in other administrative areas and may be expected to perform duties other than their normal ones as staffing and patient needs change.

Responsibilities:

1. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
2. Admits patients to the facility, checks all demographics for accuracy, and inputs all demographic information into the computer.
3. Reviews all patient verified insurance benefits to determine if insurance coverage meets the standards of admission as stated in hospital policy.
4. Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required.
5. Answers phone for incoming call as necessary.
6. Notifies supervisor concerning admissions that do not meet the hospital financial policy criteria.
7. Schedules and coordinates appointments for elective surgery.
8. Compiles and distributes information regarding patients’ personal, insurance, and financial status. Provides appropriate forms to billing and other departments.
9. Maintains department records, reports, and files as required.
10. Maintains and cares for department equipment and supplies.
11. Participates in educational programs and in-service meetings.
12. Scans Medical Records into operating system.
13. Performs other duties as assigned or requested.
14. Maintains established center/departmental policies and procedures.
15. Maintains confidentiality of patient and center related business.
16. Develops and maintains an effective working relationship with patients, families, visitors and other center employees.
17. Documents concisely, precisely and accurately on all records or documents as indicated by policy.
18. Participates in Quality Assessment activities as directed for the continuous improvement of patient care and center business.

Qualifications

Qualifications:

1. High School diploma or equivalent.
2. On-the- job training or equivalent training in admitting procedures.
3. Possess good verbal and written communication skills.
4. Must be alert, honest and of good character.

Special Skills and Knowledge:

1. Basic office, computer skills and data entry experience.
2. Familiar with medical terminology.
3. Strong understanding of medical insurance.
4. Excellent customer service skills.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Compliance with the attendance policy.
2. Compliance with continuing and mandatory education programs.
3. Ability to respond quickly, physically and mentally when priorities and /or the patient’s condition changes.

Physical/Mental Requirements for Position:

1. Ability to read and write (legibly.)
2. Ability to communicate appropriately and effectively.
3. Ability to understand and resolve simple problems.
4. Ability to understand simple to complex instructions.
5. Ability to respond quickly, physically and mentally as the need arises.
6. Ability to frequently utilize full range of motion, including crouching, stooping, reaching, bending and twisting.
7. Ability to lift up to 25 pounds.
8. Ability to see and hear and distinguish color.
9. Ability to prioritize and handle multiple tasks.
10. Ability to function independently without constant supervision.
11. Ability to constantly utilize manual dexterity.
12. Ability to prioritize and handle multiple tasks.

Bloodborne Pathogen Classification:

Category 3- No occupational exposure