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Added 2 mins ago
LM
Associate Director (Director of Labor-Management Programs)
Labor Management Committees, Joint
Albany, NY
- $147,952 to $186,923 USD / year
…policies and goals to the committee’s executive board. Oversee implementation of approved…
Added 8 mins ago
MC
Instructional Assistant; Special Education PC 1720
Manassas City Public Schools
Manassas, VA
- $20.86 to $37.3 USD / hour
Observes and manages student(s) behavior, collaborates with the teacher on behavior plans and their implementation.
Added 8 mins ago
Senior Labor Relations Specialist
Amentum
Richland, WA
Responsible for implementation of policy provisions and programs affecting the hours of work, wages, benefits, and conditions of WTCC’s craft professional employees at the Waste Treatment…
Added 8 mins ago
Financial Advisor
Edward Jones
Richland, WA
…with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their…
Added 9 mins ago
Process Engineer, NA SSD Network, Sub Same Day Process Engineering
Amazon
Bellevue, WA
…systems. As a working leader, you are able to take the lead on the implementation and delivery of large system designs and advanced technology in ambiguous and complex problem…
Added 9 mins ago
Senior Analyst, Project Management
CVS Health
Olympia, WA
Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients.
Added 9 mins ago
Associate Director Learning Experience & Platforms
Humana
Olympia, WA
The Associate Director, Learning Experience and Platforms provides strategic leadership for the enterprise learning experience and the technology ecosystem that enables learning across the…
Added 9 mins ago
Lead, Organic Risk Adjustment
Humana
Olympia, WA
Translate findings into actionable recommendations and implementation plans.
Added 9 mins ago
Associate Director, Medical Publications (CNS)
Otsuka America Pharmaceutical Inc.
Olympia, WA
The Associate Director, Medical Publications (CNS) is responsible for supporting the implementation and execution of the global medical publication strategy and deliverables for the CNS…
Added 9 mins ago
Senior Data Engineer
Highmark Health
Olympia, WA
Collaborate on the design and implementation of data security measures, including access controls, encryption, and data masking
Added 9 mins ago
Technical Program Manager , Amazon Customer Service
Amazon
Seattle, WA
Amazon Customer Service is reimagining the associate experience from the ground up. We're building a future where every associate - from their first day through their entire career - has an…
Added 9 mins ago
Risk Consulting - Risk Technology - Oracle GRC - Senior Consultant
EY
Seattle, WA
…through transformation, while working closely with large scale implementation teams across a variety of enabling emerging technologies and…
Added 9 mins ago
SAP Tech Lead (App dev, BTP, Integration, SAP AI)-Senior Manager
PwC
Seattle, WA
Directing teams through complex implementation challenges, ambiguous requirements, and multi-workstream delivery dependencies
Added 9 mins ago
Oracle PMO - Senior Associate
PwC
Seattle, WA
As an Oracle PMO - Senior Associate you will oversee Oracle program workstreams within our Advisory practice, helping coordinate project plans, resources, and stakeholder interactions to…
Added 9 mins ago
Blood Banking - Technical Account Specialist - Seattle, Washington
Grifols Shared Services North America, Inc
Seattle, WA
…collaborating with interdepartmental teams to ensure efficient implementation and go-live, proper resolution of customer inquiry and complaints, and completing regulated documentation in…
Added 9 mins ago
Paraprofessional, ALL Special Education, (436A, 436C, 453, 436D) [181]
Cobb County School District
GA
Education Level: Hold an associate's degree or higher in any subject from a GaPSC-accepted accredited institution; OR Have completed 2 years (60 semester hours) of college coursework above…
Added 11 mins ago
Fiscal/Administrative Manager 1
State of Connecticut
Hartford, CT
…Administrative Supervisor, one Supervising Accountant, one Associate Fiscal Administrative Office, one Associate Accountant and two…
Added 14 mins ago
Pulmonary Function Tech - Respiratory Therapy
Monroe Hospital
Bloomington, IN
…physician. Emphasis will be toward the assessment, planning, implementation and documentation of care, with consideration of age and population specific needs and requirements of the…
Added 24 mins ago
Area Team Lead
Corteva Agriscience
Woodhull, IL
An associate degree, two-year technical diploma/degree
Added 24 mins ago
Contact Center Technology Engineer
AbbVie
North Chicago, IL
Support release planning, deployment readiness, implementation validation, and post-release monitoring activities.
Added 24 mins ago
Senior Analyst - Pilot Workforce Planning & Analysis
United Airlines
Chicago, IL
…vacancies, displacements, staffing minimum adjustments, and the associate pilot movement…
Added 25 mins ago
Senior Associate, Data Scientist - US Card DFS Integration
Capital One
Chicago, IL
Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
Added 28 mins ago
RB
Special Ed Instructional Assistant (1:1) - EECC (Preschool)
Richland-Bean Blossom Community School Corporation
Bloomington, IN
- $16.25 to $17.75 USD / hour
SUMMARY: To assist preschool leads or special education teachers in the implementation of instructional programs in a learning environment that guides and encourages students to develop and…
Added 32 mins ago
Recreation Program Coordinator, Recreation & Community Serviceas
The Mohegan Tribe of Indians Of Connecticut
Uncasville, CT
Incumbent researches and develops quality recreation and leisure programs for implementation in the Tribal community in conjunction with the Program Manager.
Added 35 mins ago
WI
(USA) Emerging Store Manager - Nhm
Walmart Inc.
TN
- $65,000 to $110,000 USD / year
results. Supports the timely implementation of staffing plans, talent pipelines, and succession planning processes.

SUMMERWOOD MASTER

Associate Restaurant Manager

Langhorne, PA, United States

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Job details

Posting language: English
Posted: Nov 1, 2026

Original job description

Basic Purpose and Objectives of the Position

The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include:

Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets

In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.

The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM’s that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination.

Principle Accountabilities

Customer Satisfaction/Product Quality

Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.

Financial

Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.

Operations

Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards
Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
Oversees development and revision of weekly management and crew schedules.

Human Resources

Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
Learning Zone planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.

Success Measures

Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, and COGS
PRC results and DISSAT scores
Learning Zone certification levels, crew turnover and staffing levels

Qualifications

Knowledge and Skill Requirements

Delivers Excellence in Customer Service

Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.

Team Leadership

Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what’s right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.

Business Savvy

Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.

Team Development

Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and “walking the talk”. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.

Restaurant Operations

Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.

Educational Attainment/Experience Requirements

High school diploma or GED.
Supervisory experience in either a food service or retail environment
Demonstrated ability to maintain financial controls and coach and train hourly employees.
Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Disclaimer

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

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