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Added 5 mins ago
Senior Clinical Site Lead
St. Jude Medical Business Services, Inc.
IL · OH · NY
…recruitment and data collection performance (enrollment, discrepancy resolution, compliance, etc.). The individual proactively utilizes appropriate operational metrics to minimize screen…
Added 5 mins ago
Clinical Site Lead
St. Jude Medical Business Services, Inc.
IL · OH · IN
…recruitment and data collection performance (enrollment, discrepancy resolution, compliance, etc.). The individual proactively utilizes appropriate operational metrics to minimize screen…
Added 7 mins ago
Research Associate, Cell Biology - Biomarker Operations
Kite Pharma, Inc.
CA
The Research Associate, Biomarker Operations supports the execution of biomarker and biospecimen activities across oncology clinical trials, with a particular focus on Multiple Myeloma and…
Added 9 mins ago
TB
Commercial/Complex Client Resolution Senior Specialist
Truist Bank
Atlanta, GA · Arlington, TX · Cookeville, TN · Richmond, VA
- $50,000 to $70,000 USD / year
…Financial Protection Bureau (CFPB). Analyze complaints for source, problem type and complexity, categorize for level of needed investigation and coordinate all research to resolve and…
Added 9 mins ago
Senior Clinical Site Lead
St. Jude Medical Business Services, Inc.
IL · OH · NY
…recruitment and data collection performance (enrollment, discrepancy resolution, compliance, etc.). The individual proactively utilizes appropriate operational metrics to minimize screen…
Added 9 mins ago
Clinical Site Lead
St. Jude Medical Business Services, Inc.
IL · OH · IN
…recruitment and data collection performance (enrollment, discrepancy resolution, compliance, etc.). The individual proactively utilizes appropriate operational metrics to minimize screen…
Added 15 mins ago
Lead Backend Engineer
Wawa Inc. (210515330)
United States
…business or operational requirements. Anticipate potential problem situations/risks and address with effective objective…
Added 20 mins ago
KN
Key Private Bank Team Lead Associate
KeyBank National Association
Pepper Pike, OH
- $69,000 to $105,000 USD / year
Manages the Associate roles of the Key Private Bank (KPB) sales team to ensure quality client service, sales support, operational excellence and adherence to all procedural and compliance…
Added 21 mins ago
Service Desk Specialist
Default Brand
Germantown, WI
OUR IDEAL CANDIDATE: You’re a resourceful, customer-focused problem-solver who enjoys helping others and isn't afraid to dig into unfamiliar technology. You bring an Associate's degree or…
Added 22 mins ago
Night Warehouse Manager
US Foods
Everett, WA
Oversee and develop warehouse associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Discuss…
Added 22 mins ago
IC
Project Manager - Fort Collins, CO
Interstates Companie
Denver, CO
- $40,123 USD / year
Responsible for discussion and resolution with project/site leader, operating manager, and estimator of potential problems, changes in the work, extra work, productivity, health and safety…
Added 22 mins ago
IC
Project Manager - Fort Collins, CO
Interstates Companie
Loveland, CO
- $40,123 USD / year
Responsible for discussion and resolution with project/site leader, operating manager, and estimator of potential problems, changes in the work, extra work, productivity, health and safety…
Added 25 mins ago
Medical Billing Account Representative
99 Healthcare Management
Dallas, TX
Review outstanding insurance balances and drive them to resolution
Added 25 mins ago
AB
BILLING ASSOCIATE
Acme Barricades
Jacksonville, FL
- $19 to $21 USD / hour
The Billing Associate position is accountable for creating accurate invoices and revenue reconciliation for road safety and traffic management services. The position requires the ability to…
Added 28 mins ago
J
Associate, Ancillary Benefits
Justworks
NY
- $29.81 to $35.1 USD / hour
…vendors. You are a champion of analyzing, lateral thinking, and problem…
Added 29 mins ago
Technical Service Representative
B.E.A. Inc.
United States
Conflict resolution and problem-solving skills to manage escalations and maintain positive relationships across the organization.
Added 30 mins ago
O
Senior Customer Service Specialist
Oracle
Kansas City, MO · Orlando, FL · Nashville, TN
- $19.09 to $36.35 USD / hour
…workflows, and support methodologies. This role requires strong problem-solving, communication, and customer service skills to ensure timely issue resolution and a positive client…
Added 31 mins ago
Production Supervisor
Powerex-Iwata Air Technology Inc.
Harrison, OH
Strong problem‑solving, decision‑making, and conflict‑resolution skills
Added 32 mins ago
UO
Director of Human Resources (HR MGR 1)
University of California, Davis
CA
- $105,300 to $208,500 USD / year
…excellence. The position interacts closely with hospital leadership, associate deans, chairs, program directors, unit managers and supervisors providing policy-driven oversight and support…
Added 35 mins ago
SS
Hospitality Manager
Solista Spokane by Cogir
Spokane, WA
- $58,000 to $62,000 USD / year
Problem-solving and conflict resolution skills.
Added 43 mins ago
JP
Senior Buyer, Contract Manufacturing
John Paul Mitchell Systems
Santa Clarita, CA
- $75,000 to $85,000 USD / year
…requirements, delivery commitments, inventory movements, and issue resolution are executed accurately and on time. As a senior individual contributor, this position provides operational…
Added 44 mins ago
Assistant Manager
Denny's
Tucson, AZ
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Brings…
Added 44 mins ago
Assistant Manager
Denny's
Globe, AZ
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Brings…
Added 44 mins ago
Assistant Manager
Denny's
Eloy, AZ
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Brings…
Added 44 mins ago
Assistant Manager
Denny's
Thatcher, AZ
Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Brings…

Sumitomo Mitsui Banking Corporation

IT Application Systems Specialist - Associate

Charlotte, NC, United States

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Job details

Experience: Minimum of 3 years’ experience implementing enterprise technologies and/or vendor platforms to meet business needs.
Posting language: English
Posted: Nov 3, 2026

Original job description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. Role Description

The IT Application Systems Specialist is responsible for supporting and enhancing the Actimize Fraud (IFM) platform, ensuring the bank meets its risk management, legal, and regulatory obligations related to fraud detection and prevention.

This role requires deep functional and technical expertise in Actimize Fraud (IFM), including strong development skills for customizing and optimizing the platform. The Specialist works closely with business units and support teams to deliver system enhancements, perform upgrades, and provide on-call user support. Responsibilities include designing and implementing Actimize workflows, plugins, data integration pipelines, writing custom rules and logic, and troubleshooting complex issues.

Operating in a highly transactional and tactical environment, the Specialist exercises sound judgment and discretion to resolve challenges and support the achievement of business objectives.

Role Objectives

Plan, design, and implement code and configuration for Actimize Fraud Management (IFM) applications, ensuring alignment with business and technical requirements.
Conduct detailed analysis to validate business requirements, process flows, and project deliverables. Prepare comprehensive technical documentation to support development and implementation efforts.
Troubleshoot and resolve issues across all environments, performing in-depth root cause analysis to prevent recurrence and improve system reliability.
Maintain high levels of customer satisfaction by delivering timely, high-quality solutions and support for production and project-related issues.
Communicate proactively and effectively with business users, support teams, vendors, and other stakeholders to ensure alignment and transparency throughout the project lifecycle.
Manage multiple projects and tasks simultaneously, balancing competing priorities and deadlines in a fast-paced environment.
Work closely with other technical teams to ensure seamless execution of processes and integration of solutions.
Develop and execute unit test cases and scripts to validate changes and releases, ensuring high-quality deliverables
Coordinate and execute system software upgrades in collaboration with end users and technical teams.
Serve as a key escalation point for complex production issues, ensuring timely resolution and minimal impact to business operations.
Participate in system implementations and go-lives, which may occasionally require evening or weekend availability to support deployment activities and ensure successful transitions.
Collaborate with cross-functional teams to troubleshoot and resolve high-priority incidents, and contribute to post-implementation reviews and continuous improvement efforts.

Qualifications and Skills

Proven hands-on experience with Actimize IFM applications, including configuration, customization, and support.
Strong working knowledge of Actimize components such as IFM, AIS/UDM, and WATCH, deployed within Oracle and Cassandra environments.
Extensive experience in developing and managing RCM components including Alert Views, Plugins, DART, Workflows, and administrative configurations.
Skilled in designing and implementing real-time interfaces and data integration pipelines using Actimize Modeler.
Minimum of 3 years’ experience implementing enterprise technologies and/or vendor platforms to meet business needs. Bachelor’s degree in Computer Science or a related field preferred.
Demonstrated experience in IT development, system design, integration, and data analysis across complex environments.
Strong understanding of relational and NoSQL database platforms, with proficiency in Oracle, Cassandra, or similar technologies.
Familiarity with real-time payments processing and related financial systems.
Ability to independently manage, organize, and prioritize multiple tasks and projects in a dynamic environment.
Well-developed research and analytical capabilities, with a strong aptitude for problem-solving and lateral thinking.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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