Service Coordinator

Schedule: Monday–Friday, Full-Time Pay: Approximately $30/hour + Benefits About the Position We are a growing HCBS program looking for a warm, organized, detail-oriented Spanish Speaking Service Coordinator to join our Hempstead team. This is a great opportunity for someone who enjoys working with families, solving problems, navigating services and insurance requirements, and making sure participants receive the services they need.

Responsibilities

• Manage an HCBS participant caseload
• Coordinate services, schedules, and DSP staffing
• Work with families, providers, care managers, and insurance/Medicaid Managed Care Plans
• Obtain and track service authorizations and renewals
• Monitor service utilization and address gaps in services
• Maintain accurate and timely documentation
• Troubleshoot authorization, scheduling, billing, and service-delivery issues
• Help participants and families access needed resources and supports
• Ensure compliance with HCBS and Medicaid requirements

Who We're Looking For

• Kind, positive, dependable, and highly detail-oriented
• Strong problem-solving skills and a "get it done" attitude
• Comfortable communicating with families and navigating paperwork
• Experience with HCBS, government programs, insurance, healthcare, social services, psychology, or case management is a plus
• Bilingual Spanish
• Strong organizational and computer skills
• Able to work independently and as part of a supportive team

What We Offer

• Approximately $30/hour
• Full-time Monday–Friday schedule
• Full benefits package
• Generous paid holidays
• Supportive and collaborative team
• Meaningful work helping individuals and families access services

We are looking to fill this position as soon as possible.