Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Engineer IV - Svcs RF
Ericsson
Seattle, WA · Seattle
…will serve as a subject matter expert in RF optimization, lead engineering teams across multiple markets, and drive network performance improvements for customers. This is an opportunity to…
Added 2 mins ago
Federal Strategic Pursuit Leader
HDR
Omaha, NE · Phoenix, AZ · Philadelphia, PA · Atlanta, GA · Charlotte, NC · Austin, TX · Denver, CO · Nashville, TN · Los Angeles, CA · New York, NY · Minneapolis, MN · Seattle, WA · Washington, DC · Dallas, TX · San Diego, CA · Houston, TX · Columbus, OH · Detroit, MI
…pursuits in the Federal Market Sectors in the A/E (Architectural/Engineering) industry and thrive where you partner with client development leaders and technical talent to strategize,…
Added 4 mins ago
Human Resources Manager Talent Acquisition
Leonardo DRS, Inc.
Melbourne, FL
The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management…
Added 5 mins ago
Chief Information Security Officer
University of Baltimore (UBALT)
United States
UBalt OTS Staff Inst Support Admin, PMPosition Type:
Added 9 mins ago
UF
Automation Engineer
United Flow Technologies
DeKalb County, GA
- $92,000 to $135,000 USD / year
The Automation Engineer is the core technical role in Tesco’s future engineering organization. Rather than separating electrical panel designers, PLC programmers, SCADA engineers, and…
Added 10 mins ago
Oliver Wyman Vector - Aerospace Software Developer - Seattle, WA
Marsh & McLennan
Seattle, WA
Oliver Wyman Vector is seeking an experienced Software Developer to support the development of software for complex aerospace systems. This role will work closely with systems engineers,…
Added 10 mins ago
Engineer II, Ground System Operator
Iridium Satellite, LLC
Grand Forks, ND
Bachelor’s degree in Engineering, Computer Science, or related field OR equivalent relevant experience in a network operations or spacecraft operations environment in lieu of degree
Added 12 mins ago
Senior Talent Partner - US
Runware
Remote, United States
You'll own and support hiring across some of our most strategic US roles, particularly in:
Added 12 mins ago
A
Systems Engineer
Actalent
Nashua, NH
- $80 to $105 USD / hour
Solve complex problems found in the field and support the entire engineering life cycle.
Added 12 mins ago
A
Project Superintendent
Actalent
Nashua, NH
- $50 to $60 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 12 mins ago
A
High Voltage Engineering Test Technician
Actalent
Yaphank, NY
- $30 to $38 USD / hour
…| OnsiteAbout the OpportunityWe are seeking an experienced Engineering Test Technician to join a growing engineering and manufacturing organization specializing in advanced electronic…
Added 12 mins ago
Senior Mechanical Design Engineer
Actalent
Hauppauge, NY
An award-winning engineering services company in Hauppauge, NY is seeking an experienced Senior Mechanical Design Engineer to join its growing engineering team.This is an excellent…
Added 12 mins ago
A
Electrical Engineer
Actalent
Deer Park, NY
- $100,000 to $125,000 USD / year
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 12 mins ago
A
RF Engineering Technician
Actalent
Farmingdale, NY
- $60,000 to $80,000 USD / year
We are seeking an RF Electronics Repair Technician to join a growing product support team in Farmingdale, NY. This position is ideal for someone with hands-on experience troubleshooting and…
Added 12 mins ago
Product Development Drafter
Actalent
Plainview, NY
…detail-oriented Product Development Drafter to join a growing engineering and manufacturing organization that designs and manufactures complex electro-mechanical products for aerospace,…
Added 12 mins ago
A
Engineering Technician
Actalent
Stamford, CT
- $60,000 to $65,000 USD / year
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 12 mins ago
A
R&D Engineering Technician
Actalent
Hopewell Junction, NY
- $21 to $23 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 12 mins ago
A
Mechanical Design Engineer
Actalent
Amsterdam, NY
- $36.06 to $38.46 USD / hour
We are seeking a Mechanical Design Engineer to join a growing engineering team supporting critical power generation equipment used in industrial, utility, and power plant environments. This…
Added 12 mins ago
A
Phlebotomist
Actalent
Spring Valley, NY
- $20 to $26 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 12 mins ago
A
Integration And Test Engineer
Actalent
Syracuse, NY
- $92.5 to $112.85 USD / hour
…strategies for software and system-level applications that support electronic warfare, radar, communications, and unmanned aircraft systems. In this temporary role, you will design…
Added 12 mins ago
A
Integration & Test Engineer
Actalent
Liverpool, NY
- $35 to $42 USD / hour
Collaborate closely with systems engineering, requirements, system integration, system test, and special systems teams to support program objectives.
Added 12 mins ago
A
Entry Level Systems Engineer
Actalent
Liverpool, NY
- $34 to $42 USD / hour
Collaborate with cross-functional engineering teams, including requirements, system integration, system test, and special systems groups, to support end-to-end system development.
Added 12 mins ago
A
Remote Pharmacy Technician
Actalent
Orlando, FL
- $24 to $25 USD / hour
Route completed intake cases to the review team and support efficient workflow between intake and review functions.
Added 12 mins ago
Construction Superintendent
Actalent
Richmond, VA
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 12 mins ago
A
Project Architect
Actalent
Raleigh, NC
- $100,000 to $145,000 USD / year
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…

Substack

Creator Success Manager

San Francisco, CA, United States

The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.

Apply About employer

Applications open in a new tab.

Job details

Pay: The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.
Experience: You have 3–7 years of experience in account management, customer success, creator partnerships, media, or a related field.
Posting language: English
Posted: Nov 9, 2026

Original job description

Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.

We're looking for a Creator Success Manager to help some of the most interesting writers, journalists, artists, and other creators on Substack build thriving, sustainable businesses. You'll work directly with established and emerging publishers, helping them make the most of Substack's tools, grow their audiences, deepen relationships with their communities, and build successful subscription businesses.

You'll be part of a growing Creator Success team within Substack's Partnerships organization. While our Creator Partnerships team focuses on bringing great new voices to Substack, Creator Success is responsible for helping creators thrive once they're here. You'll build trusted relationships with a portfolio of creators, understand their goals and challenges, and help them unlock opportunities for growth.

This is a highly collaborative, hands-on role at the intersection of culture, technology, media, and business. You’ll work with some of the most compelling independent voices shaping our world, across the ideological spectrum, and help them build lasting businesses on their own terms.

This role reports to the Head of Partnerships and is based in San Francisco or New York.

RESPONSIBILITIES

Build strong creator relationships. Serve as a trusted partner and primary point of contact for a portfolio of Substack creators. Develop a deep understanding of their businesses, ambitions, and challenges, and help them achieve their goals.

Drive creator growth and success. Help creators grow their audiences, convert subscribers into paying customers, improve retention, and develop sustainable publishing businesses. Identify opportunities for growth and provide practical, data-informed guidance.

Deliver proactive account management. Conduct regular check-ins and business reviews with creators, track their progress, anticipate challenges, and develop actionable plans to help them succeed. Ensure creators feel supported, valued, and connected to Substack.

Help creators get the most out of Substack. Develop expertise in Substack's publishing, community, and monetization tools. Help creators understand and adopt new features, identify best practices, and take advantage of opportunities across the platform.

Be a master of the Substack product. Deeply understand how to use Substack to help creators maximize their launch success, develop their media businesses, and use the network to find and convert new audiences. This knowledge will include mastery of Substack’s podcasting and video tools.

Identify and address risks. Monitor creator health and engagement, identify publishers who may be struggling or at risk of leaving, and work proactively to resolve issues and strengthen their businesses.

Champion the creator perspective. Bring insights, feedback, and emerging needs from creators back to Substack's product, engineering, and leadership teams. Help ensure we’re building the best possible platform for independent creators.

Collaborate across teams. Work closely with Creator Partners, Product, Marketing, Support, and other teams to deliver a seamless experience for creators, from launch through long-term growth.

Help build a scalable Creator Success function. Contribute to the processes, playbooks, and systems that will allow Substack to support a growing community of successful publishers. Identify recurring challenges and opportunities to improve how we serve creators.

ABOUT YOU

Experience in relationship management. You have 3–7 years of experience in account management, customer success, creator partnerships, media, or a related field. You’ve managed relationships with external partners and/or demanding creators in a high stakes environment and know how to build trust over time.

Commercial instincts. You understand what makes a subscription or audience-driven business successful. You’re comfortable working with performance data, identifying growth opportunities, and helping partners achieve measurable results.

Exceptional communication skills. You’re a thoughtful listener, clear communicator, and natural relationship-builder. You can work confidently with accomplished creators while making people feel understood and supported.

Proactive and organized. You take ownership of your work, anticipate problems before they arise, and can manage a portfolio of relationships without losing sight of the details. You follow through on commitments and know how to prioritize.

Analytical and resourceful. You’re comfortable using data to understand performance, diagnose problems, and develop practical recommendations. You enjoy solving problems and finding creative ways to help people succeed.

Passion for creators and culture. You care deeply about independent publishing, media, and the creative economy. You’re familiar with Substack as a reader or creator and are excited by the opportunity to help independent voices build sustainable careers.

Entrepreneurial drive. You thrive in a fast-moving environment, enjoy building new processes, and are comfortable with ambiguity. You’re excited to help shape a new function as it grows.

Substack offers a competitive compensation package that includes salary, equity, and exceptional benefits. The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.

Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.

Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.