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H
BIM Coordinator
HireVenture
Miami, FL
- $80,000 to $85,000 USD / year
Work closely with the BIM Manager, architects, engineers, project managers, superintendents, contractors, construction teams, and other specialists.
Added 1 min ago
S
Night Production Supervisor III
Signode
Latta, SC
- $75,000 to $85,000 USD / year
Coordinates daily with the Plant and/or Operations Manager on production.
Added 1 min ago
Freezer Supervisor
( ) Simmons Foods
Van Buren, AR
…performance improvement actions in collaboration with the HR Manager. Monitors work performance and recommends compensation decisions based on guidelines. Follows Simmons values to develop…
Added 1 min ago
SERVICE MANAGER
Morgan Engineering Systems Inc
Fort Wayne, IN
Due to continued growth, we are seeking a full-time Crane Service Manager to join our team.
Added 2 mins ago
Facility & Property Operations Manager
Gervasi Vineyard
Canton, OH
Facility & Property Operations Manager | Gervasi Vineyard
Added 3 mins ago
B
AUKUS Office Architect
BWXT
Erwin, TN
- $60,000 to $90,000 USD / year
…is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental…
Added 4 mins ago
PT
Mid-Market Account Executive
PAR Technology
Remote, United States
- $80,000 to $90,000 USD / year
You won't do it alone. You'll partner closely with sales engineering, solution architects, marketing, and service teams to turn opportunities into long-term wins - for your customers, and…
Added 4 mins ago
Human Resources Manager Talent Acquisition
Leonardo DRS, Inc.
Melbourne, FL
…talent strategy for a fast-moving business that hires across engineering, manufacturing, operations, supply chain, program management, and corporate functions. You’ll partner closely with…
Added 5 mins ago
Technical Project Manager - Azure Cloud
General Dynamics Electric Boat
Groton, CT
General Dynamics, the world’s foremost designer and builder of nuclear submarines, is seeking an IT Project Manager to join the organization within the Information Technology (EBIT)…
Added 5 mins ago
Chief Information Security Officer
University of Baltimore (UBALT)
United States
Serves as project manager on all internal audits involving OTS.
Added 5 mins ago
UG
Pharmacist Product Owner, Clinical Products and Technology - Remote
UnitedHealth Group
Schaumburg, IL
- $91,700 to $163,700 USD / year
Partner with Scrum Masters and engineering leaders to identify and remove delivery risks and dependencies
Added 6 mins ago
Americas Logistics- Delivery Exception Manager
Apple
Austin, TX
Bachelor's degree in Supply Chain, Engineering, Business, Finance, Economics, or a related field.
Added 6 mins ago
Principal Product Manager, Data Protection
Everpure
Santa Clara, CA
…petabyte-to-exabyte unstructured data estates. As Principal Product Manager for Data Protection, you will define the multi-year strategy and architecture for our enterprise file and object…
Added 7 mins ago
Insepction Manager
US Water Services Corporation
Boca Raton, FL
…organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port…
Added 8 mins ago
Tech-Refrig-AshUnion 3rd Shift
OSI
Chicago, IL
§ Can coordination with shift lead/supervisor/manager for in-house needs and applying to SAP system.
Added 8 mins ago
Tech-Refrig-AshUnion 2nd Shift
OSI
Chicago, IL
§ Can coordination with shift lead/supervisor/manager for in-house needs and applying to SAP system.
Added 8 mins ago
Principal Logistics Manager
McBride
Hanscom Afb, MA
Strong relationship-building capabilities, enabling effective coordination among engineering, acquisition, maintenance, supply chain, and operational organizations.
Added 8 mins ago
Product Manager, Eligibility & Coverage
Experian
United States
…picture of a patient’s benefits. You’ll independently guide an engineering team of roughly 3-8 engineers and serve as a primary point of contact for health-system customers on eligibility…
Added 9 mins ago
Mechanic
W. Silver Inc
Donna, TX
…sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting…
Added 9 mins ago
Production Manager - Weekend Shift
VERUS AEROSPACE FINANCE INC
Wichita, KS
The Production Manager is in charge of the day-to-day operations of manufacturing. Responsible for building a high-performing workforce, the effective use of all the manufacturing equipment…
Added 9 mins ago
Project Engineer
Hensel Phelps
Aiken, SC
Assist the project manager and superintendents as follows: Accumulate all necessary data and prepare the monthly owner pay applications
Added 9 mins ago
MA
Software Engineer - Financial Crimes
Manufacturers and Traders Trust Co
Buffalo, NY
- $80,900 to $134,800 USD / year
Full stack development/engineering opportunity to enhance and provide ongoing support of critical, in-house, Financial Crimes applications.
Added 10 mins ago
C
Outside Sales Representative
CRH
Telford, PA
- $100,000 to $115,000 USD / year
The Sales Representative reports to the Sales Manager and is responsible for developing and maintaining favorable relationships with current and potential customers, achieving sales goals…
Added 10 mins ago
Water & Infrastructure Project Manager
Posillico Civil, Inc.
West Palm Beach, FL
The Project Manager is responsible for the overall planning, coordination, financial performance, and successful execution of water and heavy civil infrastructure projects. Working in…
Added 10 mins ago
Engineer II, Ground System Operator
Iridium Satellite, LLC
Grand Forks, ND
…technical skills and are highly motivated and passionate about engineering and space…

Substack

Creator Success Manager

San Francisco, CA, United States

The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.

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Job details

Pay: The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.
Experience: You have 3–7 years of experience in account management, customer success, creator partnerships, media, or a related field.
Posting language: English
Posted: Nov 9, 2026

Original job description

Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.

We're looking for a Creator Success Manager to help some of the most interesting writers, journalists, artists, and other creators on Substack build thriving, sustainable businesses. You'll work directly with established and emerging publishers, helping them make the most of Substack's tools, grow their audiences, deepen relationships with their communities, and build successful subscription businesses.

You'll be part of a growing Creator Success team within Substack's Partnerships organization. While our Creator Partnerships team focuses on bringing great new voices to Substack, Creator Success is responsible for helping creators thrive once they're here. You'll build trusted relationships with a portfolio of creators, understand their goals and challenges, and help them unlock opportunities for growth.

This is a highly collaborative, hands-on role at the intersection of culture, technology, media, and business. You’ll work with some of the most compelling independent voices shaping our world, across the ideological spectrum, and help them build lasting businesses on their own terms.

This role reports to the Head of Partnerships and is based in San Francisco or New York.

RESPONSIBILITIES

Build strong creator relationships. Serve as a trusted partner and primary point of contact for a portfolio of Substack creators. Develop a deep understanding of their businesses, ambitions, and challenges, and help them achieve their goals.

Drive creator growth and success. Help creators grow their audiences, convert subscribers into paying customers, improve retention, and develop sustainable publishing businesses. Identify opportunities for growth and provide practical, data-informed guidance.

Deliver proactive account management. Conduct regular check-ins and business reviews with creators, track their progress, anticipate challenges, and develop actionable plans to help them succeed. Ensure creators feel supported, valued, and connected to Substack.

Help creators get the most out of Substack. Develop expertise in Substack's publishing, community, and monetization tools. Help creators understand and adopt new features, identify best practices, and take advantage of opportunities across the platform.

Be a master of the Substack product. Deeply understand how to use Substack to help creators maximize their launch success, develop their media businesses, and use the network to find and convert new audiences. This knowledge will include mastery of Substack’s podcasting and video tools.

Identify and address risks. Monitor creator health and engagement, identify publishers who may be struggling or at risk of leaving, and work proactively to resolve issues and strengthen their businesses.

Champion the creator perspective. Bring insights, feedback, and emerging needs from creators back to Substack's product, engineering, and leadership teams. Help ensure we’re building the best possible platform for independent creators.

Collaborate across teams. Work closely with Creator Partners, Product, Marketing, Support, and other teams to deliver a seamless experience for creators, from launch through long-term growth.

Help build a scalable Creator Success function. Contribute to the processes, playbooks, and systems that will allow Substack to support a growing community of successful publishers. Identify recurring challenges and opportunities to improve how we serve creators.

ABOUT YOU

Experience in relationship management. You have 3–7 years of experience in account management, customer success, creator partnerships, media, or a related field. You’ve managed relationships with external partners and/or demanding creators in a high stakes environment and know how to build trust over time.

Commercial instincts. You understand what makes a subscription or audience-driven business successful. You’re comfortable working with performance data, identifying growth opportunities, and helping partners achieve measurable results.

Exceptional communication skills. You’re a thoughtful listener, clear communicator, and natural relationship-builder. You can work confidently with accomplished creators while making people feel understood and supported.

Proactive and organized. You take ownership of your work, anticipate problems before they arise, and can manage a portfolio of relationships without losing sight of the details. You follow through on commitments and know how to prioritize.

Analytical and resourceful. You’re comfortable using data to understand performance, diagnose problems, and develop practical recommendations. You enjoy solving problems and finding creative ways to help people succeed.

Passion for creators and culture. You care deeply about independent publishing, media, and the creative economy. You’re familiar with Substack as a reader or creator and are excited by the opportunity to help independent voices build sustainable careers.

Entrepreneurial drive. You thrive in a fast-moving environment, enjoy building new processes, and are comfortable with ambiguity. You’re excited to help shape a new function as it grows.

Substack offers a competitive compensation package that includes salary, equity, and exceptional benefits. The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.

Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.

Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.