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Added just now
Project Engineer
Hensel Phelps
Aiken, SC
Assist the project manager and superintendents as follows: Accumulate all necessary data and prepare the monthly owner pay applications
Added just now
MA
Software Engineer - Financial Crimes
Manufacturers and Traders Trust Co
Buffalo, NY
- $80,900 to $134,800 USD / year
Utilize source control management tools to organize and maintain code with review from manager for structure and conflict resolution.
Added just now
Warehouse Office Clerk
Highline Warren
Leominster, MA
Perform a variety of clerical duties, including data entry, preparing written reports and other documents and providing support as needed.
Added 2 mins ago
PE
Intern - Operations Planning & Optimization
PODS Enterprises, LLC
Clearwater, FL
- $25 to $30 USD / hour
You’ll report to the Sr. Manager, Operations Planning and work on live planning problems from your first week. You’ll own one or two focus projects with real deliverables, spend the rest of…
Added 2 mins ago
ROE - CI Engineering Manager
Air Distribution Technologies Inc
Plano, TX
The Regional Operational Excellence Engineering & Continuous Improvement Manager is a key leader responsible for driving sustainable operational and financial performance across a…
Added 2 mins ago
Sales Development Representative
Sourcepass
Remote, United States
…our growing sales team. Reporting to the Sales Development Manager within Sourcepass' Go-to-market (GTM) organization, the SDR will play an important role in generating new business…
Added 2 mins ago
ER
Engineering Program Manager
Executive Recruiting Group
Westminster, MD
- $85,000 to $95,000 USD / year
The Engineering Program Manager is responsible for managing contract budgets and schedules while building and maintaining positive customer relationships.
Added 2 mins ago
ER
Program Manager
Executive Recruiting Group
San Luis Obispo, CA
- $170,000 to $190,000 USD / year
This role leads through influence, with no direct reports or PMO team management responsibilities. Under existing PMO leadership, you will work alongside the Program Manager and project…
Added 2 mins ago
ER
Senior Industrial Manager
Executive Recruiting Group
Westminster, MD
- $145,000 to $160,000 USD / year
We are seeking a Senior Industrial Manager will lead the automation and process engineering functions for the facility,
Added 3 mins ago
Electrical Estimator i
Rosendin Electric, Inc
United States
Work with senior-level estimators to provide the Lead Estimator,Estimating Manager, and/or Chief Estimator a detailed review of the scope, technical requirements, and pricing for the…
Added 3 mins ago
HT
Parts Sales Professional
HERITAGE TRACTOR
Aledo, IL
- $22 to $30 USD / hour
Monitor and report inventory shortages, order discrepancies, and urgent customer needs to the appropriate team lead or manager.
Added 3 mins ago
Operations Manager - ABA Therapy
Care Options for Kids
Denver, CO
The Operations Manager will plan and oversee the organization's daily operations to ensure goals and objectives are achieved.
Added 3 mins ago
Regional Marketing Manager, US National Security
Elastic
United States
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic…
Added 3 mins ago
Investment Associate
Partners Capital
New York, NY
…across 11 offices globally and $84 billion in assets under management as of June 30,…
Added 3 mins ago
Lead Product Manager
Movable Ink
Remote, United States
Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize…
Added 4 mins ago
Director Operations II
Dufry Careers
LOUISVILLE, KY
…and financial standards by holding assigned F&B Multi-Unit Manager(s), General Manager(s)and staff accountable. The DO-II is responsible for building a successful relationship with the…
Added 4 mins ago
HOSPITALITY SERVICES MANAGER - ORD
Compass Group
Chicago, IL
…services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term…
Added 4 mins ago
HOSPITALITY EXPERIENCE MANAGER
Compass Group
San Francisco, CA
…services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term…
Added 4 mins ago
CG
FLOOR TECHNICIAN (FULL TIME)
Compass Group
BESSEMER, AL
- $18 to $20 USD / hour
- Full-time
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Added 4 mins ago
Sr. Manager, Global Partner Marketing Campaigns & Programs
Mimecast North America, Inc.
United States of America, MA
Mimecast Global Partner Marketing is looking for a Partner Marketing Campaigns & Programs Manager to own the strategy, design, and execution of our through-partner marketing engine across…
Added 4 mins ago
Manager, Category Growth, Contemporary RTW + Kids, Saks
Saks
New York, NY
As the Manager, Category Growth, you are responsible for the strategic development and execution of online category plans to drive sales, profitability, and customer journeys within your…
Added 4 mins ago
Human Resources Business Partner
Visual Comfort & Co.
Skokie, IL
…business leaders, aligning business objectives with employees and management. The HRBP serves as a change agent and employee champion, delivering value-added service to management and…
Added 4 mins ago
Human Resources Manager
Avient
Holden, MA
At Avient, our people power our performance. As Human Resources Manager for Color & Additives US/CAN, you will play a visible leadership role across multiple manufacturing sites, shaping…
Added 5 mins ago
Parts Manager
Penske Automotive Group
Bedford, OH
Ability to process data and organize it for management analysis
Added 5 mins ago
R
Area Customer Service Coordinator
Ricoh
Cleveland, OH
- $18.22 to $22.96 USD / hour
Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of…

Substack

Creator Success Manager

San Francisco, CA, United States

The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.

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Job details

Pay: The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.
Experience: You have 3–7 years of experience in account management, customer success, creator partnerships, media, or a related field.
Posting language: English
Posted: Nov 9, 2026

Original job description

Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.

We're looking for a Creator Success Manager to help some of the most interesting writers, journalists, artists, and other creators on Substack build thriving, sustainable businesses. You'll work directly with established and emerging publishers, helping them make the most of Substack's tools, grow their audiences, deepen relationships with their communities, and build successful subscription businesses.

You'll be part of a growing Creator Success team within Substack's Partnerships organization. While our Creator Partnerships team focuses on bringing great new voices to Substack, Creator Success is responsible for helping creators thrive once they're here. You'll build trusted relationships with a portfolio of creators, understand their goals and challenges, and help them unlock opportunities for growth.

This is a highly collaborative, hands-on role at the intersection of culture, technology, media, and business. You’ll work with some of the most compelling independent voices shaping our world, across the ideological spectrum, and help them build lasting businesses on their own terms.

This role reports to the Head of Partnerships and is based in San Francisco or New York.

RESPONSIBILITIES

Build strong creator relationships. Serve as a trusted partner and primary point of contact for a portfolio of Substack creators. Develop a deep understanding of their businesses, ambitions, and challenges, and help them achieve their goals.

Drive creator growth and success. Help creators grow their audiences, convert subscribers into paying customers, improve retention, and develop sustainable publishing businesses. Identify opportunities for growth and provide practical, data-informed guidance.

Deliver proactive account management. Conduct regular check-ins and business reviews with creators, track their progress, anticipate challenges, and develop actionable plans to help them succeed. Ensure creators feel supported, valued, and connected to Substack.

Help creators get the most out of Substack. Develop expertise in Substack's publishing, community, and monetization tools. Help creators understand and adopt new features, identify best practices, and take advantage of opportunities across the platform.

Be a master of the Substack product. Deeply understand how to use Substack to help creators maximize their launch success, develop their media businesses, and use the network to find and convert new audiences. This knowledge will include mastery of Substack’s podcasting and video tools.

Identify and address risks. Monitor creator health and engagement, identify publishers who may be struggling or at risk of leaving, and work proactively to resolve issues and strengthen their businesses.

Champion the creator perspective. Bring insights, feedback, and emerging needs from creators back to Substack's product, engineering, and leadership teams. Help ensure we’re building the best possible platform for independent creators.

Collaborate across teams. Work closely with Creator Partners, Product, Marketing, Support, and other teams to deliver a seamless experience for creators, from launch through long-term growth.

Help build a scalable Creator Success function. Contribute to the processes, playbooks, and systems that will allow Substack to support a growing community of successful publishers. Identify recurring challenges and opportunities to improve how we serve creators.

ABOUT YOU

Experience in relationship management. You have 3–7 years of experience in account management, customer success, creator partnerships, media, or a related field. You’ve managed relationships with external partners and/or demanding creators in a high stakes environment and know how to build trust over time.

Commercial instincts. You understand what makes a subscription or audience-driven business successful. You’re comfortable working with performance data, identifying growth opportunities, and helping partners achieve measurable results.

Exceptional communication skills. You’re a thoughtful listener, clear communicator, and natural relationship-builder. You can work confidently with accomplished creators while making people feel understood and supported.

Proactive and organized. You take ownership of your work, anticipate problems before they arise, and can manage a portfolio of relationships without losing sight of the details. You follow through on commitments and know how to prioritize.

Analytical and resourceful. You’re comfortable using data to understand performance, diagnose problems, and develop practical recommendations. You enjoy solving problems and finding creative ways to help people succeed.

Passion for creators and culture. You care deeply about independent publishing, media, and the creative economy. You’re familiar with Substack as a reader or creator and are excited by the opportunity to help independent voices build sustainable careers.

Entrepreneurial drive. You thrive in a fast-moving environment, enjoy building new processes, and are comfortable with ambiguity. You’re excited to help shape a new function as it grows.

Substack offers a competitive compensation package that includes salary, equity, and exceptional benefits. The salary range for this role is $120,000 - $180,000 with final offers based on experience and expertise.

Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.

Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here https://docs.google.com/document/d/1UjmY1acxnd27iIde83PxR7XdecR29aIyfkkmEOwAMGY/edit?tab=t.0#heading=h.a0wuzmt3mjmm.