Jobs in the United States

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Public Service Manager III - Senior Project Manager
Department of Transportation
Augusta, ME
- $88,504 to $125,673.6 USD / year
This is professional services work of a managerial nature performing team and project management for transportation engineering within the Department of Transportation, Bridge Program.…
Added 1 min ago
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Controls Engineer Manager
GPAC
Appleton, WI
- $105,000 to $135,000 USD / year
This is more than a controls engineering position. It is an opportunity to build, program, and commission custom equipment while gradually developing into the leader of the Controls…
Added 14 mins ago
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Project manager Professional Engineer
GPAC
Fort Worth, TX
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 14 mins ago
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Project manager Professional Engineer
GPAC
Phoenix, AZ
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 14 mins ago
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Project manager Professional Engineer
GPAC
Houston, TX
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 28 mins ago
Electronic Security Program Manager
Allied Universal
Dallas, TX · Chicago, IL · Indianapolis, IN · Washington, DC
Allied Universal® Technology Services is hiring a Program Manager with the Strategic Accounts Team. The Program Manager functions to ensure that the program to which they are assigned is…
Added 31 mins ago
Product Lifecycle Supply Chain Project Manager
Cisco Systems, Inc.
Austin, TX · San Jose, CA
As a Supply Chain Program Manager (SCPM), you will be the primary driver for supply chain readiness, total cost management, and BOM resiliency for all hardware programs from pre-concept…
Added 31 mins ago
Principal Product Manager - AI Defense (Hyrbid)
Cisco Systems, Inc.
Milpitas, CA · San Jose, CA · San Francisco, CA · Santa Clara, CA · San Mateo, CA
As a Principal Product Manager you will define and implement the next generation of AI Security capabilities. You will own a core area of the AI Defense portfolio, driving product strategy,…
Added 32 mins ago
Mixed Signal & Timing Sourcing Commodity Manager
Cisco Systems, Inc.
San Jose, CA
…Timing technology, effectively becoming the go-to expert for our engineering teams. By aligning and influencing our internal roadmaps, you’ll ensure that our product strategy is always in…
Added 32 mins ago
Leader, Technical Program Manager – NPI & Technical Sales Enablement – Splunk
Cisco Systems, Inc.
Remote, United States
…(GFERS) team, where we lead the New Product Introduction (NPI) Program and Technical Enablement for Sales framework. Our team acts as the strategic engine ensuring that the high volume and…
Added 32 mins ago
Leader, Sales - Splunk PBST Fed Civilian - Law Enforcement
Cisco Systems, Inc.
Remote, United States
Use sales engineering and in-house as well as partner services resources
Added 33 mins ago
Hardware Engineering Project Manager
Cisco Systems, Inc.
Austin, TX · San Jose, CA
As a Hardware Project Manager, you will act as the primary orchestrator for next-generation platforms, driving the end-to-end product lifecycle while ensuring financial rigor and seamless…
Added 34 mins ago
Project Manager II - CFMO - Marietta
Defense, Department of
United States
Attend Engineering design meetings with Unit, AE and Design and Construction team
Added 34 mins ago
Engineering Product Manager
Cisco Systems, Inc.
Milpitas, CA
Experience working with cross-functional teams - including Engineering and Marketing
Added 34 mins ago
Engineering Product Manager
Cisco Systems, Inc.
San Jose, CA · Seattle, WA
You will collaborate with Cloud Control engineering and design, cross-portfolio product teams, commerce/licensing teams, and partner sales leaders, while working directly with strategic MSP…
Added 35 mins ago
Business Operations Manager (Onsite)
Cisco Systems, Inc.
San Jose, CA
…excellence in manufacturing technology, test, and component engineering, NPI, and closed-loop quality…
Added 35 mins ago
Business Operations Manager, Hyperscaler Data Center & Client Optics
Cisco Systems, Inc.
San Jose, CA
As a Business Operations Manager, you will blend analytical, technical, and operational expertise to drive meaningful change. Each week will bring a new set of projects and challenges. You…
Added 36 mins ago
Project Manager
Ochsner Clinic Foundation
New Orleans Region, LA
The Engineer/Architect Construction Project Manager Associate assists with coordination of Facilities Development and company-wide efforts on design and construction projects, on time and…
Added 36 mins ago
AI Memory Business Manager, Data & Analytics
Micron Semiconductor Prds
Boise, ID
…future of memory and storage technology. We work across product, engineering, sales, operations, and finance to translate market and customer needs into business plans that support the…
Added 37 mins ago
R&D Packaging Engineer
Altor Solutions
Belcamp, MD
Reports To: R&D Lab Manager -Product Compliance Manager
Added 48 mins ago
Account Manager - Commercial HVAC
Mesa Energy Systems, Inc.
Reno, NV
…turnkey in-house capabilities with design assistance, as well as engineering applications and automated control…
Added 48 mins ago
Boiler Service Development Manager
Mesa Energy Systems, Inc.
Phoenix, AZ
…turnkey in-house capabilities with design assistance, as well as engineering applications and automated control…
Added 48 mins ago
CS
Field Supervisor, Building Management Systems (BMS)
Control Solutions Group, Inc.
New York, NY
- $80,000 to $130,000 USD / year
We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading-edge technology,…
Added 48 mins ago
CS
Field Engineer, Building Management Systems (BMS)
Control Solutions Group, Inc.
New York, NY
- $80,000 to $120,000 USD / year
We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading-edge technology,…
Added 48 mins ago
CS
Project Manager, Building Management Systems (BMS)
Control Solutions Group, Inc.
New York, NY
- $90,000 to $150,000 USD / year
We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading-edge technology,…

Subaru

Express Service Program Manager

Camden, NJ, United States

$100,000 to $135,400 USD / year

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Job details

Pay: $100,000 to $135,400 USD / year
Education: Bachelor’s degree
Experience: At least 6-8 years of fixed operations knowledge and experience required.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY Manages the implementation and sustainment of the Subaru Express Service initiative as well as the development and launch of Subaru ExpressPlus. Maintains responsibility for service operations and process improvements in support of increasing customer retention, customer satisfaction, retailer throughput, and profitability.

MAJOR RESPONSIBILITIES

Manages and nurtures relationships with vendors associated with the Express Service Program, ensuring their alignment with Subaru’s quality and performance standards and retailers’ needs. Maintains responsibility for retailer invoicing, tracking, and reporting.
Oversees and manages applicable Express Service Program components and collateral materials, including retailer / marketing point of purchase (POP), field launch, testimonials, and ongoing communications. Analyzes key performance indicators (KPIs) and trends to identify top-performing retailers for the development of testimonials and creation of marketing materials. Creates, maintains, and supports the development of retailer process manuals, resource documentation, and training materials for Express Service to support service growth and service owner retention. Leads and orchestrates ongoing training support and coaching.
Manages Express Service Program budget and determines optimum resource allocation to meet business goals.
Develops and maintains reports and defines KPIs and metrics related to Express Service, with the purpose of selection and analysis for data-based decision making and strategic development. Communicates regular updates on performance of key initiatives to identify opportunities directly impact aftersales performance. Partners with Information Technology (IT) and vendors to analyze service trends and provide insights that drive proactive customer outreach. Supports executive meetings with applicable data, creating decks as needed.
Acts as a liaison and provides support to Regional and Zone field staff, including actively participating in organizational and training meetings (such as Express Management workshops, in-house vendor training, National Training Conference [NTC], and National Business Conference [NBC]) to promote Express Service Program adoption and effective communication and collaboration. Visits retailers and monitors vendor performance as needed to ensure that process is within guidelines. Equips field teams and retailers with processes, tools, and best practices to increase service appointments and revenue.
Plans, develops, implements, and sustains strategies related to retailer service and operational processes for Express Service, ensuring alignment with Subaru’s goals and objectives.
Works closely with others in the Loyalty & Aftersales and Service Departments on developmental and operational aspects of the Express Service Program, including Aftersales Marketing, Parts Sales, and Loyalty & Aftersales Training, as well as other Subaru of America (SOA) departments with connections to the integration and operational processes, such as Product Management on telematics and Retailer Development on Express. Facilitates cross-functional application of Express Service tools and initiatives to add business value companywide.

REQUIRED SKILLS & PERSONAL QUALIFICATIONS

Understanding of key financial metrics and processes of retailers’ parts and service operations Preferred
Experience with budget and expense tracking.
Ability to professionally communicate with all levels of employees within the organization. Cross-functional collaboration, communication, and influencing skills with Subaru of America (SOA) departments, vendors, field, and retailers.
Ability to balance multiple priorities and to prioritize projects.
Analytical and strategic planning skills.
Proficiency in Microsoft Office, particularly Excel.
Excellent verbal and written communication skills throughout all levels of business, including negotiation of contracts with vendors and distributors.
Vendor and stakeholder management experience Preferred

EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree required Or H.S. Diploma and equivalent relevant experience in fixed operations in lieu of degree required; At least 6-8 years of fixed operations knowledge and experience required.

WORK EXPERIENCE

Office Location: Camden, NJ apart of the Greater Philadelphia Area (Philly)
Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays & Fridays]
Travel: 35% Domestic; Driver's License Required

COMPENSATION: The recruiting base salary range for this full-time position is $100,000 - $135,400 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M1) WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:

Total Rewards & Benefits:

Medical, Dental, Vision Plans
Pension, Profit Sharing, and 401K Match Offerings
15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
Tuition Reimbursement Program: $15,000 yearly benefit
Vehicle Discount Programs

Learning & Development:

Professional growth and development opportunities
Direct partnership with senior leadership
Formal Mentorship Program
LinkedIn Learning License

Visit our careers landing page for additional information about our compensation and benefit programs.

ABOUT SUBARU

Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®. Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure. Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. For more information on E-Verify, please refer to the official E-Verify Participation Notice.

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