Jobs in the United States

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Administrative Service Coordinator
Integrity Fire Safety Services
Englewood, CO
Inform General Manager of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations.
Added just now
TD
Grants Manager
The Dream Program
Winooski, VT
- $55,000 to $72,000 USD / year
DREAM seeks a strategic, detail-oriented, and mission-driven Grant & Project Manager to help advance the organization's work to close the opportunity gap for children and teens through deep…
Added just now
NC
Maintenance Manager - Chicago
North Coast Container
Chicago, IL
- $110,000 to $135,000 USD / year
As Maintenance Manager, you will own the machinery that makes that possible. You will lead the maintenance team, run the preventive maintenance program, manage the department budget, and…
Added 1 min ago
Territory Sales Representative
Kinetico Incorporated
Newbury Township, OH
Sets appointments from leads generated through Kinetico call center, Kinetico Home Depot Program, customer referral or independent sources.
Added 1 min ago
Community Engagement Manager
Breakthrough T1D
Denver, CO
The Community Engagement Manager (CEM) is a dynamic leader who activates strategies designed to advance the organization’s mission by expanding our reach into the community; managing…
Added 1 min ago
NT
Instructional Assistant, Nursing (Part-Time, LTE)
Northcentral Technical College
United States
- Part-time
The Instructional Assistant will work with students in the Nursing program at the Northcentral Technical College’s School of Health Sciences. This individual will provide academic support…
Added 2 mins ago
S
Sr Partner Manager
Sinch
United States
- $125,000 to $148,000 USD / year
…Uber, Paypal, Visa, Tinder, and many others - rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and…
Added 2 mins ago
Patient Care Advisor Lead
Curio
Hayti, MO
…Center & Spa. This role focuses on providing best-in-class customer service to customers, includes medical cannabis certified patients, caregivers, and the general public. The Patient Care…
Added 2 mins ago
Specialty Clinic Scheduler
Citizens Health
Colby, KS
Customer and personal service to include meeting needs, assess and resolve issues, meet quality standards for services, and evaluate satisfaction
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2M
Retail Mobile Sales Associate
2020 Mobile Corp
Riverside, CA
- $16.9 to $17 USD / hour
Strive to optimize the time on shift regardless of the customer traffic – learn more, ensure the store is clean and presentable. Reach out to the District Manager requesting additional…
Added 2 mins ago
2M
Retail Mobile Sales Associate
2020 Mobile Corp
Riverside, CA
- $16.9 to $17 USD / hour
Strive to optimize the time on shift regardless of the customer traffic – learn more, ensure the store is clean and presentable. Reach out to the District Manager requesting additional…
Added 3 mins ago
Systems Operations Engineer
Arlington County VA
Arlington, VA
…Meter Section, and may serve as the acting Operating Engineer/Manager in their…
Added 3 mins ago
P
Principal Hardware Design Engineer – Power Electronics
Panduit
United States
- $120,000 to $160,000 USD / year
Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
Added 4 mins ago
Shift Manager
Arby's
St. Johns, MI
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager…
Added 5 mins ago
Commercial Electrical Safety Manager
Mastercraft Electric, Inc.
PACIFIC, WA
The Commercial Electrical Safety Manager leads Mastercraft’s safety program across commercial electrical construction, service, low voltage, fire alarm, warehouse, and prefab operations.…
Added 5 mins ago
BL
Manager, National Sales Desk
Banner Life family of companies
Frederick, MD
- $109,100 to $145,100 USD / year
The Manager, National Sales Desk is working in close partnership with the VP, Brokerage Distribution and the Regional Vice Presidents, the Manager, National Sales Desk is accountable for…
Added 5 mins ago
BL
RVP, Business Development Leader
Banner Life family of companies
Frederick, MD
- $168,100 to $230,100 USD / year
…partnership with the VP, Brokerage Distribution & Strategy and the Manager, National Sales Desk the RVP is the dedicated resource, relationship manager and external wholesaler for the…
Added 5 mins ago
VP, Brokerage Distribution & Strategy
Banner Life family of companies
Frederick, MD
…Regional Vice Presidents (RVPs), National Accounts, VP, and Manager, National Sales Desk. The VP, Brokerage Distribution & Strategy is a member of the Distribution Senior Leadership…
Added 5 mins ago
BL
UI/UX Designer
Banner Life family of companies
Remote, United States
- $109,900 to $140,000 USD / year
Added 5 mins ago
TM
House Attendant
The Manner
New York, NY
- $29 to $30.22 USD / hour
…back-of-house areas. House Attendant should demonstrate good customer service skills and complete tasks in a timely…
Added 6 mins ago
Associate, Graphic Design
Active Minds
Remote, United States
The Graphic Design Associate reports to the Senior Visual Brand Manager, as part of the Marketing and Communications department (MarComm), in addition to collaborating with other staff as…
Added 7 mins ago
Strategic Account Manager
Pacific Rim Capital
Irvine, CA
As a Strategic Account Manager (SAM) at Pacific Rim Capital (PRC), you will be the day-to-day operational owner for a portfolio of PRC's most important Fortune 500 relationships. You will…
Added 7 mins ago
Sr. Manufacturing Engineer
Ascend Performance Materials Operations LLC
Pensacola, FL
…goods. Guided by a strong focus on safety, sustainability, and customer success, we operate responsibly while delivering value through cutting-edge technologies and industry…
Added 7 mins ago
3rd Shift Molding Supervisor - Tier 1 Automotive Supplier
International Automotive Components
Arlington, TX
Other Duties as Assigned: Assist with additional duties as needed, as directed by the Materials Manager or supervisor.
Added 7 mins ago
Operations Manager II
Fremont Bank
Walnut Creek, CA
The primary responsibilities of the Operations Manager II involve hiring, training, management and supervision of the operations and staff in the branch to ensure operational integrity,…

Subaru

Express Service Program Manager

Camden, NJ, United States

$100,000 to $135,400 USD / year

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Job details

Pay: $100,000 to $135,400 USD / year
Education: Bachelor’s degree
Experience: At least 6-8 years of fixed operations knowledge and experience required.
Posting language: English
Posted: Nov 6, 2026

Original job description

SUMMARY Manages the implementation and sustainment of the Subaru Express Service initiative as well as the development and launch of Subaru ExpressPlus. Maintains responsibility for service operations and process improvements in support of increasing customer retention, customer satisfaction, retailer throughput, and profitability.

MAJOR RESPONSIBILITIES

Manages and nurtures relationships with vendors associated with the Express Service Program, ensuring their alignment with Subaru’s quality and performance standards and retailers’ needs. Maintains responsibility for retailer invoicing, tracking, and reporting.
Oversees and manages applicable Express Service Program components and collateral materials, including retailer / marketing point of purchase (POP), field launch, testimonials, and ongoing communications. Analyzes key performance indicators (KPIs) and trends to identify top-performing retailers for the development of testimonials and creation of marketing materials. Creates, maintains, and supports the development of retailer process manuals, resource documentation, and training materials for Express Service to support service growth and service owner retention. Leads and orchestrates ongoing training support and coaching.
Manages Express Service Program budget and determines optimum resource allocation to meet business goals.
Develops and maintains reports and defines KPIs and metrics related to Express Service, with the purpose of selection and analysis for data-based decision making and strategic development. Communicates regular updates on performance of key initiatives to identify opportunities directly impact aftersales performance. Partners with Information Technology (IT) and vendors to analyze service trends and provide insights that drive proactive customer outreach. Supports executive meetings with applicable data, creating decks as needed.
Acts as a liaison and provides support to Regional and Zone field staff, including actively participating in organizational and training meetings (such as Express Management workshops, in-house vendor training, National Training Conference [NTC], and National Business Conference [NBC]) to promote Express Service Program adoption and effective communication and collaboration. Visits retailers and monitors vendor performance as needed to ensure that process is within guidelines. Equips field teams and retailers with processes, tools, and best practices to increase service appointments and revenue.
Plans, develops, implements, and sustains strategies related to retailer service and operational processes for Express Service, ensuring alignment with Subaru’s goals and objectives.
Works closely with others in the Loyalty & Aftersales and Service Departments on developmental and operational aspects of the Express Service Program, including Aftersales Marketing, Parts Sales, and Loyalty & Aftersales Training, as well as other Subaru of America (SOA) departments with connections to the integration and operational processes, such as Product Management on telematics and Retailer Development on Express. Facilitates cross-functional application of Express Service tools and initiatives to add business value companywide.

REQUIRED SKILLS & PERSONAL QUALIFICATIONS

Understanding of key financial metrics and processes of retailers’ parts and service operations Preferred
Experience with budget and expense tracking.
Ability to professionally communicate with all levels of employees within the organization. Cross-functional collaboration, communication, and influencing skills with Subaru of America (SOA) departments, vendors, field, and retailers.
Ability to balance multiple priorities and to prioritize projects.
Analytical and strategic planning skills.
Proficiency in Microsoft Office, particularly Excel.
Excellent verbal and written communication skills throughout all levels of business, including negotiation of contracts with vendors and distributors.
Vendor and stakeholder management experience Preferred

EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree required Or H.S. Diploma and equivalent relevant experience in fixed operations in lieu of degree required; At least 6-8 years of fixed operations knowledge and experience required.

WORK EXPERIENCE

Office Location: Camden, NJ apart of the Greater Philadelphia Area (Philly)
Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays & Fridays]
Travel: 35% Domestic; Driver's License Required

COMPENSATION: The recruiting base salary range for this full-time position is $100,000 - $135,400 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M1) WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:

Total Rewards & Benefits:

Medical, Dental, Vision Plans
Pension, Profit Sharing, and 401K Match Offerings
15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
Tuition Reimbursement Program: $15,000 yearly benefit
Vehicle Discount Programs

Learning & Development:

Professional growth and development opportunities
Direct partnership with senior leadership
Formal Mentorship Program
LinkedIn Learning License

Visit our careers landing page for additional information about our compensation and benefit programs.

ABOUT SUBARU

Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®. Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure. Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. For more information on E-Verify, please refer to the official E-Verify Participation Notice.

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