SysOps Systems Engineer

With constant innovation, cutting-edge technology, and fast-paced development, we’re looking for talented professionals to join our Information Technology team to help us continue delivering an unparalleled customer experience. The Computer Operations team provides the infrastructure and support that keeps our business running, managing enterprise systems, servers, storage, virtualization platforms, and identity services across the organization.

The role of the SysOps Systems Engineer is to design, implement, maintain, and continuously improve enterprise infrastructure supporting business operations. This position serves as a key member of the technical infrastructure team, responsible for systems administration across virtualization, storage, operating systems, identity management, and enterprise hardware environments. The ideal candidate will possess strong systems engineering experience with Microsoft technologies, VMware, Linux, and enterprise storage platforms while contributing to infrastructure reliability, security, and operational excellence.

Key Responsibilities

• Design, implement, maintain, and optimize enterprise infrastructure across compute, storage, virtualization, and operating system platforms
• Administer enterprise storage and SAN environments, including provisioning, replication, zoning, multipathing, and performance monitoring
• Manage and support Microsoft infrastructure, including Windows Server, Active Directory, Group Policy, PKI, Entra ID, and Microsoft 365 hybrid identity solutions
• Configure, maintain, and upgrade VMware vSphere environments, including ESXi hosts, vCenter, clusters, and datastores
• Administer Red Hat Enterprise Linux and other Linux systems, including installation, patching, troubleshooting, and performance tuning
• Install, configure, and maintain enterprise server and storage hardware, including firmware updates and technology refresh projects
• Perform operating system, virtualization, and firmware patch management activities through established change management processes
• Develop automation solutions and reporting tools using PowerShell, Bash, Ansible, or similar technologies
• Collaborate with network and security teams to implement systems hardening, access controls, and compliance requirements
• Support backup, disaster recovery, and business continuity initiatives through testing, documentation, and recovery planning
• Develop and maintain technical documentation, architecture diagrams, runbooks, and configuration records
• Participate in on-call support rotations for critical infrastructure systems
• Provide technical guidance and mentorship to junior team members

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and professional background
• Minimum 3-5 years in a systems engineering or systems administration role supporting enterprise infrastructure
• Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, and enterprise identity services
• Proficiency with VMware vSphere administration, including host, cluster, and storage management
• Working knowledge of Red Hat Enterprise Linux and other enterprise Linux operating systems
• Familiarity with enterprise storage and SAN technologies, including Fibre Channel, iSCSI, NFS, and SMB protocols
• Ability to install, maintain, and troubleshoot enterprise server and storage hardware
• Proficiency in scripting and automation using PowerShell, Bash, or similar tools
• Understanding of systems security concepts, backup technologies, and disaster recovery practices
• Demonstrated analytical thinking and problem-solving capabilities
• Strong written and verbal communication skills with the ability to create and maintain technical documentation
• Ability to effectively manage multiple priorities in a collaborative, fast-paced environment

Preferred Qualifications:

• VMware Certified Professional (VCP-DCV)
• Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE)
• Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800/AZ-801)
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Background supporting enterprise storage platforms and SAN environments
• Familiarity with Microsoft Entra ID, cloud infrastructure, Kubernetes, OpenShift, or containerized environments
• Knowledge of disaster recovery planning and business continuity methodologies
• Previous mentoring or technical leadership responsibilities