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Chemical Cleaning Supervisor
HPC Industrial
Las Vegas, NV · Reno, NV
May act as Operations Manager or Branch Manager when requested.
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Project Accountant - Remote, US
Bowman
Carson City, NV
…supportive of our unwavering commitment to provide unparalleled service to our…
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Principal Program Manager - OCI Product Marketing
Oracle
Carson City, NV
- $90,100 to $209,500 USD / year
Define and operate service-level expectations, change controls, quality checks, and governance for ongoing web content operations.
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Operations Project Manager
Copeland
Carson City, NV
The Operations Project Manager will lead and support cross-functional projects within the Operations functions of Copeland, including Manufacturing Operations, Procurement, Supply Chain,…
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Manager, Assistant Store
Ross Stores, Inc.
Carson City, NV
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning…
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Platform Engineer - Remote
SitusAMC
Carson City, NV
Maintain Wiz and Azure DevOps integrations with cloud, identity, reporting, ITSM, notification, and development tools; troubleshoot service connections, webhooks, extensions, APIs, and…
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Software Engineer
Teradata
Carson City, NV
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
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National Account Strategic Executive
Elevance Health
Las Vegas, NV
Works directly with internal stakeholders and teams (Member Service4s, Claim Operations, IT, Finance) to assure that all aspects of account service run smoothly.
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Assistant Store Manager
Extra Space Storage
Las Vegas, NV
- $16 to $18 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 1 min ago
US
Sr Manager Field Ops
United Site Services
SEATTLE, WA
- $116,160 to $174,240 USD / year
Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers
Added 3 mins ago
Information Security Lead
Boa Technology
Denver, CO
Working closely with IT Operations and Business Systems Analysts, this position supports the development and execution of BOA's security roadmap, maintains security policies and controls,…
Added 4 mins ago
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Key Account Manager- Pet Specialty
GPAC
Dacula, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
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Key Account Manager- Pet Specialty
GPAC
Woodstock, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
Associate Director for Advancement
University of Washington
Seattle, WA
…everything we do in University Advancement. Bringing together development; alumni and stakeholder engagement; marketing and communications; and advancement operations, we advance the UW’s…
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Key Account Manager- Pet Specialty
GPAC
Acworth, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
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Key Account Manager- Pet Specialty
GPAC
Grayson, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
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Key Account Manager- Pet Specialty
GPAC
Stone Mountain, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
KC
Project/Program Manager III
King County
Seattle, WA
- $56.82 to $68.69 USD / hour
King County Metro Transit’s Rail Division is seeking to hire a collaborative and process-oriented Non-Revenue Vehicle (NRV) Project/Program Manager III. This Project/Program Manager (PPM…
Added 8 mins ago
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Warehouse Manager
GPAC
Sidney, OH
- $70,000 to $80,000 USD / year
gpac is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 8 mins ago
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Warehouse Manager
GPAC
Piqua, OH
- $70,000 to $80,000 USD / year
gpac is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 8 mins ago
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Warehouse Manager
GPAC
Troy, OH
- $70,000 to $80,000 USD / year
gpac is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 8 mins ago
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Warehouse Manager
GPAC
Greenville, OH
- $70,000 to $80,000 USD / year
gpac is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 8 mins ago
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Warehouse Manager
GPAC
Union City, OH
- $70,000 to $80,000 USD / year
gpac is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 8 mins ago
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Warehouse Manager
GPAC
Fort Recovery, OH
- $70,000 to $80,000 USD / year
gpac is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 8 mins ago
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Warehouse Manager
GPAC
Coldwater, OH
- $70,000 to $80,000 USD / year
gpac is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.

Closed listing

Stryker

Operational Excellence Manager

Fort Lauderdale, FL, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Create and lead the Global Robotics Customer Care Operational Excellence program. Integrate new products and systems, lead a continuous improvement organization, manage a program of projects, and lead a team focused on these initiatives. This role will lead projects and improvements that support Customer Care, Field Service, Clinical Operations, Pre-Operative Planning, Digital Support, and Clinical Launch functions.

Provides personal expertise and leadership for cross-functional initiatives that drive value for customers and improve operational margins while maintaining excellence of patient outcomes. These activities may include digital transformation of the software used by GRCC, process optimization, and customer experience improvement projects. Partners with business leaders to prioritize initiatives, allocate resources, and implement solutions that improve customer and patient outcomes, efficiency, quality, and financial performance. Ensures policies, procedures, and service delivery standards align with organizational objectives and customer commitments.

This is a management position that achieves results through leadership, collaboration, and influence. The role is responsible for leading professional employees and driving enterprise-wide improvements through cross-functional teams. Success requires expertise in navigating a matrixed organization, continuous improvement, customer-facing operations, change management, and performance leadership. Responsibilities include talent development, organizational planning, performance management, succession planning, and team engagement.

Additional Responsibilities

Lead enterprise-wide projects and create a continuous improvement program that improves operational performance and key business metrics while partnering with functional leaders on process optimization initiatives.
Drive the digital, automation, and cybersecurity roadmap, including workflow automation, systems integration, and technology adoption; ensuring initiatives are delivered on time and within budget. Oversee the deployment, adoption, and continuous improvement of standardized tools, systems, and methodologies in each area of Global Robotics Customer Care.
Define and maintain key performance indicators to measure operational effectiveness, including turnaround time, first-time quality, service levels, customer satisfaction, backlog management, and productivity.
Foster a culture of continuous improvement, customer focus, operational excellence, and data-driven decision-making.
Lead initiatives that enhance customer experience, eliminate waste, improve productivity, and drive measurable business results.
Lead cross-functional teams in the implementation of process improvements, digital solutions, and change management initiatives. Provide coaching and training on Lean, Six Sigma, Kaizen, problem-solving, and process standardization methodologies.
Leverage data and performance insights to identify improvement opportunities, optimize resource utilization, and improve operational outcomes.

Required Skills and Qualifications:

Bachelor's degree required.
8+ years of relevant professional experience preferred.
Relevant management experience.
Meaningful experience leading enterprise-level projects and continuous improvement initiatives in regulated environments.
Experience with process improvement methodologies, including Lean Six Sigma, Kaizen, Value Stream Mapping, or Business Process Management.
Proven success implementing operational excellence programs that enhance customer satisfaction, operational efficiency, and business performance, with statistical verification of effectiveness.
Strong analytical and problem-solving skills with experience using performance measurement and data analysis tools.
Strong understanding of operational, financial, and customer experience metrics.
Experience leading organizational change and driving adoption of new processes and technologies.
Ability to manage multiple strategic initiatives in a dynamic, customer-focused environment.
Excellent communication, stakeholder management, and leadership skills.
Experience building and implementing tiered training programs, driving cultural transformation initiatives, and fostering a continuous improvement mindset across the organization.

Preferred Skills and Qualifications:

Master's degree in Business Administration, Engineering, Operations Management, or a related field.
Experience with workflow automation, process optimization, and business systems validation.
Familiarity with improving SAP and service management platforms and the processes around their use.
Experience with Power BI, Tableau, or similar analytics and visualization tools.
Knowledge of digital technologies and their application to service operations.

USN: $118,000 - $196,700 USD Annual

About employer

More about this job

Skills

Customer service
Leadership
Process improvement
Performance management
Cybersecurity
Workflow
Robotics
Decision making
Customer experience
Change management
Coaching
Lean manufacturing
Problem solving
Identify process improvements
Business processes
Data analysis
Communication skills
Stakeholder management
Operations management
SAP
Microsoft Power BI
Tableau

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