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Added 7 mins ago
TS
Operations Coordinator
The Scotts Miracle-G
Brighton, CO
- $20 to $27 USD / hour
We are looking for an Operations Coordinator to join our ScottsMiracle-Gro team in Brighton, CO!
Added 16 mins ago
Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory
Immigration and Customs Enforcement
Eloy, AZ
…leadership roles such as Charge Nurse or Team Lead, mentoring, and process development. The role requires clinical expertise, adaptability, and the ability to work in a multidisciplinary…
Added 16 mins ago
Facility Health and Safety Officer (O-5 Billet) Non-Supervisory
Immigration and Customs Enforcement
Eloy, AZ
…Travel required up to 25% as directed by the chief of Health Operations Unit. Educates medical staff, custody staff, and noncitizens on IC topics especially during outbreaks and conducts…
Added 16 mins ago
Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory
Immigration and Customs Enforcement
Florence, AZ
…leadership roles such as Charge Nurse or Team Lead, mentoring, and process development. The role requires clinical expertise, adaptability, and the ability to work in a multidisciplinary…
Added 16 mins ago
Clinical Pharmacist
Veterans Affairs, Veterans Health Administration
Prescott, AZ
Added 16 mins ago
Pharmacy Technician
Veterans Affairs, Veterans Health Administration
Prescott, AZ
Added 16 mins ago
Supervisory Acquisition Utilization Specialist
Veterans Affairs, Veterans Health Administration
Prescott, AZ
Added 16 mins ago
Supervisory Social Worker
Veterans Affairs, Veterans Health Administration
Prescott, AZ
Added 16 mins ago
Lead Medical Support Assistant
Veterans Affairs, Veterans Health Administration
Gilbert, AZ
Added 16 mins ago
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Public Service - Higher Education Management Consulting Manager
Accenture
Scottsdale, AZ
- $94,400 to $293,800 USD / year
…799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at…
Added 16 mins ago
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Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Scottsdale, AZ
- $132,500 to $338,300 USD / year
…799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at…
Added 16 mins ago
Aviation Safety Assistant (Office Automation)
Federal Aviation Administration
Scottsdale, AZ
…semi-technical, and clerical related support to the supervisor, or manager, Aviation Safety Inspectors (ASIs), and Administrative Officer. Responsibilities Technical Program Support…
Added 16 mins ago
General Manager AZ
McDonald's
TEMPE, AZ
This role is vital to the operations within the restaurant because you’ll:
Added 16 mins ago
Inventory Management Specialist
Veterans Affairs, Veterans Health Administration
Tucson, AZ
Added 17 mins ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Phoenix, AZ
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 17 mins ago
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People Services Associate
TEKsystems
Phoenix, AZ
- $28 to $34.47 USD / hour
…recruitment and onboarding through ongoing employee support and HR operations. This role serves as a key point of contact for candidates, employees, managers, and HR partners, delivering…
Added 17 mins ago
Physical Therapist (Clinical Specialist) - Neurology
Veterans Affairs, Veterans Health Administration
Phoenix, AZ
Added 17 mins ago
Program Specialist
Veterans Affairs, Veterans Health Administration
Phoenix, AZ
Added 17 mins ago
Managing Consultant, Integrated Planning Job Details | Black & Veatch Family of Companies
Black & Veatch
Phoenix, AZ
Black & Veatch is seeking an exceptional professional to join our Infrastructure Advisory organization as a consulting manager and resource planning leader to lead the execution of…
Added 24 mins ago
Store Manager - 3053
Five Below Inc
Orem, UT
…driving force behind an awesome store experience - balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a…
Added 24 mins ago
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Part Time Support Lead
Five Below Inc
Spanish Fork, UT
- Part-time
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
Added 24 mins ago
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Maintenance Manager
GPAC
Little York, IL
- $110,000 to $115,000 USD / year
gpac is partnered with a growing, family-owned pet food manufacturer seeking an experienced Maintenance Manager to lead the maintenance department at their Central, IL facility.
Added 24 mins ago
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Maintenance Manager
GPAC
Cameron, IL
- $110,000 to $115,000 USD / year
gpac is partnered with a growing, family-owned pet food manufacturer seeking an experienced Maintenance Manager to lead the maintenance department at their Central, IL facility.
Added 25 mins ago
Account Manager
Shape Corporation
Grand Haven, MI
Review and identify discrepancies related to costs for labor, raw material, purchase parts, and purchased operations.
Added 25 mins ago
Business Development Manager
Shape Corporation
Novi, MI
Review and resolve discrepancies with costs related to raw material, purchase parts and purchased operations cost.

Closed listing

Stryker

Operational Excellence Manager

Fort Lauderdale, FL, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Create and lead the Global Robotics Customer Care Operational Excellence program. Integrate new products and systems, lead a continuous improvement organization, manage a program of projects, and lead a team focused on these initiatives. This role will lead projects and improvements that support Customer Care, Field Service, Clinical Operations, Pre-Operative Planning, Digital Support, and Clinical Launch functions.

Provides personal expertise and leadership for cross-functional initiatives that drive value for customers and improve operational margins while maintaining excellence of patient outcomes. These activities may include digital transformation of the software used by GRCC, process optimization, and customer experience improvement projects. Partners with business leaders to prioritize initiatives, allocate resources, and implement solutions that improve customer and patient outcomes, efficiency, quality, and financial performance. Ensures policies, procedures, and service delivery standards align with organizational objectives and customer commitments.

This is a management position that achieves results through leadership, collaboration, and influence. The role is responsible for leading professional employees and driving enterprise-wide improvements through cross-functional teams. Success requires expertise in navigating a matrixed organization, continuous improvement, customer-facing operations, change management, and performance leadership. Responsibilities include talent development, organizational planning, performance management, succession planning, and team engagement.

Additional Responsibilities

Lead enterprise-wide projects and create a continuous improvement program that improves operational performance and key business metrics while partnering with functional leaders on process optimization initiatives.
Drive the digital, automation, and cybersecurity roadmap, including workflow automation, systems integration, and technology adoption; ensuring initiatives are delivered on time and within budget. Oversee the deployment, adoption, and continuous improvement of standardized tools, systems, and methodologies in each area of Global Robotics Customer Care.
Define and maintain key performance indicators to measure operational effectiveness, including turnaround time, first-time quality, service levels, customer satisfaction, backlog management, and productivity.
Foster a culture of continuous improvement, customer focus, operational excellence, and data-driven decision-making.
Lead initiatives that enhance customer experience, eliminate waste, improve productivity, and drive measurable business results.
Lead cross-functional teams in the implementation of process improvements, digital solutions, and change management initiatives. Provide coaching and training on Lean, Six Sigma, Kaizen, problem-solving, and process standardization methodologies.
Leverage data and performance insights to identify improvement opportunities, optimize resource utilization, and improve operational outcomes.

Required Skills and Qualifications:

Bachelor's degree required.
8+ years of relevant professional experience preferred.
Relevant management experience.
Meaningful experience leading enterprise-level projects and continuous improvement initiatives in regulated environments.
Experience with process improvement methodologies, including Lean Six Sigma, Kaizen, Value Stream Mapping, or Business Process Management.
Proven success implementing operational excellence programs that enhance customer satisfaction, operational efficiency, and business performance, with statistical verification of effectiveness.
Strong analytical and problem-solving skills with experience using performance measurement and data analysis tools.
Strong understanding of operational, financial, and customer experience metrics.
Experience leading organizational change and driving adoption of new processes and technologies.
Ability to manage multiple strategic initiatives in a dynamic, customer-focused environment.
Excellent communication, stakeholder management, and leadership skills.
Experience building and implementing tiered training programs, driving cultural transformation initiatives, and fostering a continuous improvement mindset across the organization.

Preferred Skills and Qualifications:

Master's degree in Business Administration, Engineering, Operations Management, or a related field.
Experience with workflow automation, process optimization, and business systems validation.
Familiarity with improving SAP and service management platforms and the processes around their use.
Experience with Power BI, Tableau, or similar analytics and visualization tools.
Knowledge of digital technologies and their application to service operations.

USN: $118,000 - $196,700 USD Annual

About employer

More about this job

Skills

Customer service
Leadership
Process improvement
Performance management
Cybersecurity
Workflow
Robotics
Decision making
Customer experience
Change management
Coaching
Lean manufacturing
Problem solving
Identify process improvements
Business processes
Data analysis
Communication skills
Stakeholder management
Operations management
SAP
Microsoft Power BI
Tableau

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