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Added 2 mins ago
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Program Manager, EBMS
CBRE
Columbus, OH
- $105,000 to $115,000 USD / year
…education, training, and experience. The minimum salary for the Program Manager, EBMS position is $105,000 annually [or $50.48 per hour] and the maximum salary for the Program Manager, EBMS…
Added 2 mins ago
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Network Technician 1
ManpowerGroup
New Albany, OH
- $26.5 USD / hour
Clear collaboration with Network Engineering and Technical Program Manager teams to support fast, smooth rollouts.
Added 2 mins ago
Sr Ops Engineer - Mechanical Equipment SME, One MHS
Amazon
Springdale, OH
5+ years of Reliability Program Manager experience
Added 2 mins ago
Agile Product Owner
Trinzic
Beavercreek Township, OH
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 2 mins ago
Materials & Equipment Coordinator
The Davey Tree Expert Company
Richfield, OH
…entry-level position will report to the Materials & Equipment Manager but will also work closely with our operations managers to ensure that materials and equipment needs match the required…
Added 2 mins ago
Senior Business Development Manager
Trinzic
Beavercreek Township, OH
The Senior Business Development Manager will serve as the Capture lead within KBR’s business development organization. Customers include a broad selection of United States Air Force and…
Added 2 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Columbus, OH
…incentive model design; governance and decision rights; process engineering, and metrics design. The incumbent works closely with senior/executive leadership, Physicians and technical staff…
Added 2 mins ago
Mechanical Engineer - Heat and CBRN
Hunter Defense Technologies Inc
Geneva, OH
…heaters. Working under the guidance of senior engineers and the Engineering Manager, this role supports ongoing product development, prototype fabrication, system troubleshooting, and…
Added 2 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
In this role, you will be working across multiple engineering teams to drive the delivery of our digital products focused on helping people live healthier lives. As a Technical Delivery…
Added 2 mins ago
Senior Engineering Section Manager - X-BAT & Advanced Design Engineering
GE Aerospace
Evendale, OH
Typically, a 2nd line manager with senior professional direct reports. Has the ability to attract and retain talent. Often manages medium to large teams. Developing expertise in own…
Added 2 mins ago
Lead Rotor Mechanical Design Engineer
GE Aerospace
Evendale, OH
…manufacturing support, and test of assigned hardware in addition to program management of hardware cost, weight, & schedule deliverables. This position reports to an engineering manager in…
Added 3 mins ago
CAM TRENT 700 POWERPLANT PROGRAM MGR
ABX Air, Inc.
Wilmington, OH
…departments and external partners, the Powerplant Programs Manager works closely with Engineering, Maintenance, Finance, Procurement, OEMs, MRO providers, airlines, lessors, and other…
Added 3 mins ago
Product Manager Intelligent Document Processing
Hyland Software, Inc.
Westlake, OH
Product Manager Intelligent Document Processing Job ID 2026-14297 # of Openings 1 Job Locations Remote - U.S. Additional Locations DE-Cologne Category Product Management Hiring Range USD…
Added 3 mins ago
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Commissioning Manager
Aerotek
Bowling Green, OH
- $40 to $50 USD / hour
Job Title: Commissioning Manager Job Description
Added 3 mins ago
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Finance Manager
Eaton Corporation
Beachwood, OH
- $150,000 to $190,000 USD / year
Eaton’s Electrical Sector is looking for a Finance Manager, ESA Engineering who is passionate about combining financial expertise with strategic business partnership. Based at either our…
Added 3 mins ago
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Offer Manager - Brightlayer Energy
Eaton Corporation
Beachwood, OH
- $146,000 to $215,000 USD / year
Eaton’s ES AMER Sector Integration division is currently seeking a Offer Manager - Brightlayer Energy.
Added 3 mins ago
Supply Chain Project Management Manager - Aerospace
Aerospace
Plymouth, MN
As an ISC Project Management Manager here at Honeywell Aerospace, you will lead and oversee project management activities within the Integrated Supply Chain (ISC) organization, ensuring…
Added 3 mins ago
Electrical Engineering Manager
YOH SERVICES LLC
Darbydale, OH
Added 3 mins ago
Global HRIS Project Manager
OWENS CORNING CORPORATE SERVICES LLC
Toledo, OH
Global HRIS Project Manager Location(s): Toledo, OH, US, 43659-0001 Tampa, FL, US, 33605 Function: Human Resources Audience: Experienced Professional Work Arrangement: On Site Requisition…
Added 3 mins ago
Program Manager II
Oasis Systems, Inc.
Dayton, OH
Overview Journeyman Program Manager LOCATION: Wright Patterson AFB, Dayton, OH JOB STATUS: Full-time CLEARANCE: Active Secret Clearance TRAVEL: 10% Astrion has an exciting new opportunity…
Added 3 mins ago
Network Systems Engineer
Modern Technology Solutions, Inc.
Dayton, OH
MTSI is seeking a Systems Engineer with a TS/SCI clearance to provide support to a Government Program Management Office/Program Manager at Wright-Patterson Air Force Base, OH. The Systems…
Added 4 mins ago
Project Principal Manager, Fabrication
Messer North America Inc.
Cleveland, OH
…project activities - Coordinate with Sales, Application Sales Engineering and the Customer to establish project objectives, scope and timelines - Ensure project compliance with all required…
Added 4 mins ago
Project Manager, Hyperscale Construction
ARCO
Cincinnati, OH
We're adding a Project Manager to lead hyperscale construction projects from inception to completion. Because ARCO is committed to creating opportunities for individual success, from day…
Added 4 mins ago
Regional Manager - Cincinnati, Ohio
Interstates Construction Services Inc.
Cincinnati, OH
…at home here. Interstates is currently hiring for a Regional Manager to join our team. This unique opportunity will help lead, grow, and make an impact across our team and projects. If…
Added 4 mins ago
Territory Executive - Illinois
PagerDuty
Columbus, OH
…rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations…

Closed listing

Stryker

Operational Excellence Manager

Fort Lauderdale, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Create and lead the Global Robotics Customer Care Operational Excellence program. Integrate new products and systems, lead a continuous improvement organization, manage a program of projects, and lead a team focused on these initiatives. This role will lead projects and improvements that support Customer Care, Field Service, Clinical Operations, Pre-Operative Planning, Digital Support, and Clinical Launch functions.

Provides personal expertise and leadership for cross-functional initiatives that drive value for customers and improve operational margins while maintaining excellence of patient outcomes. These activities may include digital transformation of the software used by GRCC, process optimization, and customer experience improvement projects. Partners with business leaders to prioritize initiatives, allocate resources, and implement solutions that improve customer and patient outcomes, efficiency, quality, and financial performance. Ensures policies, procedures, and service delivery standards align with organizational objectives and customer commitments.

This is a management position that achieves results through leadership, collaboration, and influence. The role is responsible for leading professional employees and driving enterprise-wide improvements through cross-functional teams. Success requires expertise in navigating a matrixed organization, continuous improvement, customer-facing operations, change management, and performance leadership. Responsibilities include talent development, organizational planning, performance management, succession planning, and team engagement.

Additional Responsibilities

Lead enterprise-wide projects and create a continuous improvement program that improves operational performance and key business metrics while partnering with functional leaders on process optimization initiatives.
Drive the digital, automation, and cybersecurity roadmap, including workflow automation, systems integration, and technology adoption; ensuring initiatives are delivered on time and within budget. Oversee the deployment, adoption, and continuous improvement of standardized tools, systems, and methodologies in each area of Global Robotics Customer Care.
Define and maintain key performance indicators to measure operational effectiveness, including turnaround time, first-time quality, service levels, customer satisfaction, backlog management, and productivity.
Foster a culture of continuous improvement, customer focus, operational excellence, and data-driven decision-making.
Lead initiatives that enhance customer experience, eliminate waste, improve productivity, and drive measurable business results.
Lead cross-functional teams in the implementation of process improvements, digital solutions, and change management initiatives. Provide coaching and training on Lean, Six Sigma, Kaizen, problem-solving, and process standardization methodologies.
Leverage data and performance insights to identify improvement opportunities, optimize resource utilization, and improve operational outcomes.

Required Skills and Qualifications:

Bachelor's degree required.
8+ years of relevant professional experience preferred.
Relevant management experience.
Meaningful experience leading enterprise-level projects and continuous improvement initiatives in regulated environments.
Experience with process improvement methodologies, including Lean Six Sigma, Kaizen, Value Stream Mapping, or Business Process Management.
Proven success implementing operational excellence programs that enhance customer satisfaction, operational efficiency, and business performance, with statistical verification of effectiveness.
Strong analytical and problem-solving skills with experience using performance measurement and data analysis tools.
Strong understanding of operational, financial, and customer experience metrics.
Experience leading organizational change and driving adoption of new processes and technologies.
Ability to manage multiple strategic initiatives in a dynamic, customer-focused environment.
Excellent communication, stakeholder management, and leadership skills.
Experience building and implementing tiered training programs, driving cultural transformation initiatives, and fostering a continuous improvement mindset across the organization.

Preferred Skills and Qualifications:

Master's degree in Business Administration, Engineering, Operations Management, or a related field.
Experience with workflow automation, process optimization, and business systems validation.
Familiarity with improving SAP and service management platforms and the processes around their use.
Experience with Power BI, Tableau, or similar analytics and visualization tools.
Knowledge of digital technologies and their application to service operations.

USN: $118,000 - $196,700 USD Annual

About employer

More about this job

Skills

Customer service
Leadership
Process improvement
Performance management
Cybersecurity
Workflow
Robotics
Decision making
Customer experience
Change management
Coaching
Lean manufacturing
Problem solving
Identify process improvements
Business processes
Data analysis
Communication skills
Stakeholder management
Operations management
SAP
Microsoft Power BI
Tableau

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