Pool Concierge

Pool Attendant/Concierge

Stratton Amenities | Plano, TX | Full-Time & Part-Time

Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano, TX. This role combines pool supervision with concierge-level service. We're looking for a polished, hospitality-driven professional who is passionate about delivering exceptional resident experiences in an upscale environment.

Key Responsibilities

• Greet residents and guests with warmth and professionalism, verify access, and manage check-in procedures
• Maintain an attentive, service-oriented presence throughout the pool area at all times
• Enforce pool rules, policies, and safety standards consistently and courteously
• Monitor activity to ensure a safe, orderly, and enjoyable environment for all
• Deliver concierge-level service, assist with resident requests, and proactively anticipate needs
• Set up and maintain the pool deck, including seating, umbrellas, and amenities
• Maintain cleanliness of the pool area, restrooms, and surrounding spaces
• Complete daily opening and closing procedures
• Report incidents, concerns, or maintenance issues to management promptly
• Support additional duties or special projects as assigned

Requirements

• Prior customer service or hospitality experience preferred
• Professional appearance and strong interpersonal skills
• Clear verbal and written communication skills
• Ability to take initiative and work independently with sound judgment
• Organized, dependable, and able to manage multiple priorities
• Comfortable enforcing rules while maintaining a guest-first approach
• Ability to work outdoors for extended periods in Texas heat
• Weekend and holiday availability required

Position Type

• Full-time and part-time roles available
• Seasonal and ongoing opportunities depending on property needs

Compensation

• Competitive hourly rate based on experience

Stratton Amenities is an equal opportunity employer.