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Front Desk Concierge (Part-Time)

  • Naples, FL, United States

Part-time

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Job details

Job type
Part-time
Posting language
English
Posted

Original job description

Front Desk Concierge (Weekend Part-Time)

Position Overview

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community on weekends. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.

Key Responsibilities

  • Maintain a professional, welcoming lobby presence at all times
  • Greet residents and guests, manage visitor access, and announce arrivals
  • Answer and route phone calls with proper etiquette
  • Handle packages, deliveries, and key control according to property procedures
  • Monitor building access and follow security protocols
  • Assist residents with requests, reservations, and general inquiries
  • Maintain accurate logs and reports for incidents, visitors, and deliveries
  • Coordinate with property management and escalate issues when needed
  • Ensure the front desk and lobby remain clean, organized, and presentable

Qualifications

  • Prior concierge, front desk, hospitality, or customer service experience preferred
  • Strong communication and interpersonal skills
  • Professional appearance and demeanor
  • Reliable, punctual, and able to work independently
  • Comfortable handling multiple tasks in a fast-paced environment
  • Basic computer proficiency and ability to learn property systems

Requirements

  • Must be available to work weekends consistently
  • Must be able to stand or sit for extended periods
  • Must pass a background check

Compensation

  • Competitive hourly rate based on experience

Equal Opportunity Employer

Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.

More about this job

Skills

  • Front Desk
  • Customer service
  • Communication skills
  • Interpersonal skills
  • Work independently
  • Tolerate sitting for long periods

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