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Added 1 min ago
Member Associate
Navy Federal Credit Union
North Richland Hills, TX
To provide diverse administrative support to Navy Federal Investment Services (NFIS) phone operations, digital chat, and Financial Advisors (FAs). To provide information regarding Navy…
Added 1 min ago
CG
BARISTA (FULL AND PART TIME)
Compass Group, North America
Austin, TX
- $22 to $24 USD / hour
- Part-time
We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
Added 1 min ago
AU
Armed Security Officer - Critical Facility
Allied Universal
Clint, TX
- $28.71 USD / hour
Build, improve and maintain effective relationships with both client employees and guests
Added 1 min ago
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CATERING MANAGER (LONESTAR COLLEGE) - HOUSTON, TX
Compass Group, North America
HOUSTON, TX
- $60,000 to $70,000 USD / year
We are seeking an experienced, client-focused Catering Manager to oversee and grow a $1M-$1.5M catering program. This highly visible role is responsible for planning and executing a wide…
Added 2 mins ago
AU
Armed - Experience Security Officer
Allied Universal
Abilene, TX
- $27.03 USD / hour
Build, improve and maintain effective relationships with both client employees and guests
Added 2 mins ago
HVAC TECH
Compass Group, North America
Corpus Christi, TX
…for excellence. With over 125 projects completed annually and operations in 30 states, we offer a collaborative, accountable work environment where innovation and client satisfaction are at…
Added 2 mins ago
SM
Contract Staffing Specialist
Staff Management | SMX
San Antonio, TX
- $17 USD / hour
…will support the Territory Manager by assisting with daily operations, including helping recruit new applicants, assisting applicants through the employment process, matching applicants…
Added 2 mins ago
Cybersecurity, Privacy and Forensics - Palo Alto Networks XSIAM Engineer
PwC
Austin, TX · Houston, TX · Dallas, TX
As a Senior Associate, you will leverage your skills to build meaningful client connections and navigate complex situations. You will anticipate the needs of your teams and clients,…
Added 3 mins ago
Sr. Clinical Research Associate - Early Phase Studies
ThermoFisher Scientific
Austin, TX
Join Us as a Clinical Research Associate – Make an Impact at the Forefront of Innovation
Added 3 mins ago
Product Marketing Manager, Assoc
Realtor.com
Austin, TX
We’re hiring an Associate Product Marketing Manager for our Client organization to turn approved product stories into finished content. Working from the story and content bill of materials…
Added 12 mins ago
Client Onboarding Associate
StoneX Group
Chicago, IL
Position Purpose: The Client Onboarding Associate will serve as a primary support resource for clients, Introducing Brokers, and internal teams throughout the account opening and account…
Added 12 mins ago
Human Resources Generalist
First Coast Security
Grand Prairie, TX
…fast-paced environment, is comfortable working directly with field operations and senior leadership, and wants real ownership over the full HR function. You will partner with account…
Added 13 mins ago
Security Contract Manager
First Coast Security Solutions
St. Paul, MN
…regions. This role is responsible for overall management of daily operations, staffing, and compliance with contract…
Added 13 mins ago
Assistant Program Manager
First Coast Security Solutions
Bethesda, MD
First Coast Security Solutions provides security services nationwide. We are seeking an Assistant Program Manager of Operations to support security operations for National Institutes of…
Added 19 mins ago
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Senior Associate, Global Ads Commercial Enablement
Uber
New York City, NY · Chicago, IL · San Francisco, CA
- $113,000 to $140,000 USD / year
As the Senior Associate, Global Ads Performance Enablement - Acquisition, you will help advertising Account Executives, including acquisition-focused Client Partners, strengthen the skills…
Added 23 mins ago
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Extruder Operator
Manpower
Minneapolis, MN
- $22 USD / hour
Our client, Manufacturing is seeking a Production Associate to join their team. As a Production Associate, you will be part of the Production department supporting day-to-day extrusion…
Added 23 mins ago
Sanitation Associate
Manpower
Boise, ID
Our client, Warehouse & Facility Operations is seeking a Sanitation Associate to join their team. As a Sanitation Associate, you will be part of the Facility/Warehouse team supporting daily…
Added 55 mins ago
Automation Maintenance Manager
Albertsons Companies
IRVINE, CA · Irvine, CA
Clear and effective communication style that builds client’s trust and satisfaction
Added 1 hour ago
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Mitigation General Manager
GPAC
Austin, TX
- $100,000 to $130,000 USD / year
Oversee all day-to-day operations of the Production/Restoration division, ensuring operational efficiency, customer satisfaction, and profitability
Added 1 hour ago
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Mitigation General Manager
GPAC
Mesquite, TX
- $100,000 to $130,000 USD / year
Oversee all day-to-day operations of the Production/Restoration division, ensuring operational efficiency, customer satisfaction, and profitability
Added 1 hour ago
T
Lead Java Practice Architect
TEKsystems
Hanover, MD
- $160,000 to $225,000 USD / year
…growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our…
Added 1 hour ago
Management Consulting - Finance Solutions Associate - Winter 2027
PricewaterhouseCoopers Advisory Services LLC
Rosemont, IL · Atlanta, GA · Chicago, IL · Washington, DC · Boston, MA · NY · Dallas, TX · Philadelphia, PA · Houston, TX
As a Management Consulting - Finance Solutions Associate, you will engage with clients to optimize their financial performance and make informed decisions. Within our Advisory practice, you…
Added 1 hour ago
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Agronomy Dispatcher
GPAC
Jamestown, ND
- $65,000 to $75,000 USD / year
…and services to our clients, ensuring timely and efficient…
Added 1 hour ago
Associate, Customer Success
Kobalt Music
Nashville, TN
You work cross-functionally with Kosign’s Operations department to support the accurate production and distribution of client royalty statements, developing and maintaining a thorough…
Added 2 hours ago
RH
Administrative Coordinator
Robert Half
San Diego, CA
- $23 to $26 USD / hour
Our financial services client is seeking a professional and highly organized Administrative Coordinator to support daily office operations, client service activities and team…

StoneX Group

Client Onboarding Associate

Chicago, IL, United States

Hiring Salary Range $60,000 - $75,000.

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Job details

Pay: Hiring Salary Range $60,000 - $75,000.
Apply by: Nov 6, 2027
Experience: 1–3+ years of experience in client services, operations, financial services, onboarding support, or a related customer support function.
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

Connecting clients to markets – and talent to opportunity.

With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Business Segment Overview Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Position Purpose: The Client Onboarding Associate will serve as a primary support resource for clients, Introducing Brokers, and internal teams throughout the account opening and account maintenance lifecycle. This role is responsible for responding to inquiries, guiding users through onboarding and maintenance workflows, helping clarify requirements, and ensuring requests are handled accurately, efficiently, and with a strong client service focus.

The Associate will play an important role in delivering a positive client and broker experience by providing timely communication, assisting with process navigation, coordinating with internal teams, and helping resolve questions or outstanding items related to account opening and ongoing account support.

Responsibilities

Primary duties will include:

Respond to client, Introducing Broker, and internal inquiries related to account opening and account maintenance workflows.
Walk users through new account opening processes, including system navigation, required steps, documentation expectations, and general status updates.
Assist with account maintenance requests, including account updates, documentation collection, service requests, and follow-up items.
Review submitted requests and supporting information for completeness, accuracy, and readiness before routing for review or processing.
Coordinate with Compliance, Credit, Operations, Sales, Client Services, and Technology teams to clarify requirements and resolve pending items.
Track open inquiries and workflow items to help ensure timely follow-up and completion.
Provide clear, professional, and timely communication to clients, brokers, and internal stakeholders.
Identify recurring questions, process gaps, or user pain points and share feedback to support process improvements.
Support the maintenance of internal procedures, reference materials, and user guidance related to account opening and account maintenance processes.
Deliver service in accordance with applicable regulatory, AML, KYC, operational, and internal control requirements.

Qualifications

To land this role you will need

1–3+ years of experience in client services, operations, financial services, onboarding support, or a related customer support function.
Strong client service mindset with the ability to communicate clearly, professionally, and responsively with clients, Introducing Brokers, and internal teams.
Strong attention to detail with the ability to review information for completeness, accuracy, and consistency.
Ability to manage multiple inquiries, requests, and follow-up items while staying organized and meeting expected timelines.
Ability to work in a fast-paced, high-volume environment while maintaining professionalism and service quality.

What makes you stand out:

Experience in brokerage, FCM, institutional, banking, wealth management, payments, or other regulated financial services environments.
Familiarity with KYC, AML, CIP, customer documentation, or account opening requirements.
Proactive problem-solving skills and willingness to escalate questions or issues appropriately when additional review is needed.
Experience supporting clients, brokers, advisors, or internal sales teams.

Education / Certification Requirements:

Bachelor's degree preferred, or equivalent experience.

Working environment:

Hybrid schedule: 4 days onsite and 1 day remote.

Hiring Salary Range $60,000 - $75,000. Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity and alignment with market data.) Subject to business performance and recommendations of management, this role may be eligible to participate in an incentive compensation plan. This compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position, is offered.

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