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Ski Valet Assistant Manager
Vail Resorts
Vail, CO
- $25 to $32.14 USD / hour
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Membership Services Representative
Associated Students
Long Beach, CA
Under the general supervision and direction of the Assistant Director, Membership & Wellness, the Membership Services Representative is the front-line staff and interacts daily with…
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Team Member
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
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Store Assistant Manager
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
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Store Assistant Manager
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
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Team Member
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
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Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
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Lead Customer Service Representative
CK Circle K Stores Inc.
United States
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
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Store Assistant Manager
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
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Store Assistant Manager
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
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Team Member
CK Circle K Stores Inc.
United States
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added just now
Team Member
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
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Car Wash Attendant
CLYDESDALE HOLDING LLC DBA CALIBER CAR WASH
Duncanville, TX
…dedicated to the communities they serve through superior customer service. If you are a solutions-oriented, proactive, service industry leader, seeking an opportunity with a growing…
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Assistant Manager
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
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Team Member
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
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Team Member
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
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Assistant Manager
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
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Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
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Team Member
CK Circle K Stores Inc.
United States
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Store Assistant Manager
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
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Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
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Store Manager in Training
United States
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
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Customer Service Representative
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United States
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Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added just now
Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

Stokes Pharmacy

Customer Care Professional

Mount Laurel Township, NJ, United States

From $17 USD / hour

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Job details

Pay: From $17 USD / hour
Posting language: English

Original job description

• • Why Stokes? Stokes Healthcare is a privately-owned business comprised of three divisions: Stokes Pharmacy (503A pharmacy), Epicur Pharma (503B facility) and STEP labs. The these divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles.

Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities.

In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers.

Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions.

STEP Labs is a GMP-compliant laboratory that delivers accurate, reliable analytical testing for manufactured pharmaceutical products. Equipped with advanced instrumentation and operated under strict regulatory standards, STEP Labs provides comprehensive services in microbiological and chemistry analysis with a focus on quality, data integrity, and timely results.

Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders’ commitment to traditional craftsmanship, combined with today’s most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients’ lives depend on it.

At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, vacation and personal time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore.

Job Title Customer Care Professional

FLSA Status Non-exempt

Salary Starting at $17/hour based on experience plus twice a year bonuses

Reports To Pharmacist/Customer Care Professional Lead

Job Summary This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. The qualified candidate ensures the customer receives the best service possible while demonstrating enthusiasm, diligence and resilience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Answer incoming calls from customers and make outbound calls to process orders received from doctor offices
Manage and resolve customer complaints with a sense of concern and urgency
Enter new customer information into the appropriate system and update existing customer information
Document all call information according to standard operating procedures
Deliver superior customer service with a friendly demeanor, can-do attitude and willingness to help at all times
Maintain a position of trust and responsibility by keeping customer information confidential
Demonstrate sound decision making according to established guidelines/procedures
Continuously increase job knowledge and skills through self-motivation and in-house training

Required Education and Experience

High school diploma or general education degree (GED)
Customer service call center experience preferred but not required
Must possess strong verbal, written and oral communication skills
Must have basic to moderate computer skills and have the ability to learn new software programs quickly
Must exhibit punctuality and low absenteeism
PTCB Certification a plus
NJ Pharmacy Technician License is not required but is a plus
May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day
May be necessary to work extended hours as needed
Finger dexterity to operate office equipment required

Eligibility Qualifications It may be necessary to work extended hours as needed.

Competencies

Communication Skills
Customer/Client Focus
Organizational Skills
Problem Solving/Analysis
Technical Capacity

Work Environment This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

May sit, stand, stoop, bend and walk intermittently during the day.
May sit or stand seven (7) to ten (10) hours per day.
Finger dexterity to operate office equipment required.
May need to lift up to twenty-five (25) pounds on occasion

Position Type and Expected Hours of Work This is a full-time position. Because of the nature of the business, work schedules may vary at times.

Travel No travel is expected for this position.

Disclaimer The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job.

AAP/EEO Statement Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.

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More about this job

Skills

Customer service
Good manufacturing practices
Demonstrate enthusiasm
Answer incoming calls
Decision making
Communication skills
Computer skills
Pharmacy technician
Office equipment
Organizational skills
Problem solving
Heavy lifting

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