TopStitch - Early Career Development Program

Who We Are Stitch is the global leader in helping brands drive CRM performance through Braze and Databricks. We work with Fortune 1000 brands to design and execute martech-driven solutions and lifecycle marketing strategies that drive meaningful outcomes. Our fast-growing team spans the US, UK, and Canada. We’re actively building the best customer relationship marketing (CRM) consultancy in the world. Not the biggest - the best. We’re looking for teammates who are energized by this challenge.

The Program TopStitch is our early-career developmental program at Stitch, built to develop a new generation of AI-enabled young professionals. You'll join a select group of just 2-3 high-caliber peers and move through a structured curriculum before applying what you've learned to real client accounts across some of the most exciting name brands in the world. The program begins with four weeks of intensive onboarding - deep, focused curriculum learning covering Stitch, the martech ecosystem, and our very own AI tooling, frameworks, and platforms. From there, you'll begin applying those skills directly to live engagements, with ongoing support continuing throughout. You'll keep learning as Stitch keeps building - across data, AI, Braze, and beyond. This program is Stitch's catalyst for changing the way consulting gets done. We're not handing you a playbook - we're asking you to help us write it, using native AI tools to reinvent how we deliver value for our clients.

Applications close on November 21st!

Please note: It’s an in-person, Indianapolis-based program by design. We’re big believers that the best learning happens in person, and TopStitch was built with that in mind. You’ll be working out of our downtown Indianapolis office (in the Bottleworks area), and we’ve got a parking stipend covered for you, too.

Who You Are You're early in your career and hungry to grow fast. You're genuinely excited about what AI is doing to marketing and business, not because it's trendy, but because you've already been playing with the tools and thinking about what's possible. You have a strong service mindset. Whether you've worked a retail floor, managed customer accounts, or hustled through your first job, you understand that showing up for people, with energy, follow-through, and a good attitude, is the foundation of great customer outcomes. You're ready to bring that same care to some of the most recognized brands in the world. You don't wait to be told what to learn. You find the tool, figure it out, and look for ways to apply it. You're coachable. You have an innate desire to learn, hear how you can get better, and take the next steps to apply it.

You are naturally energized by technology and motivated by doing excellent work alongside a group of peers who push each other to be better. If you love to learn, thrive without a rigid script, and want to build a career at the intersection of AI and marketing, this program was built for you.

What You'll Do

• Complete four weeks of intensive, structured curriculum learning - covering Stitch's AI tooling, marketing technology platforms, and client delivery fundamentals - before moving into active account work.
• Begin adding tangible value to client projects after your four-week enablement in partnership with senior team members.
• Drive independent client communication and deliverables within 8 weeks.
• Learn and work alongside Stitch's talented Project Managers, Solution Architects, Technical Producers, ect, gaining exposure to data models, tech stacks, and the platforms that power enterprise marketing operations.
• Apply AI frameworks and tools to live client engagements across Fortune 1000 brands in industries like retail, QSR, financial services, media, and more.
• Work with project teams and directly with clients, bringing curiosity, preparation, and follow-through to every interaction.
• Build fluency in Braze and Databricks, earning certifications at defined milestones throughout your ramp and beyond.
• Continue developing through ongoing, focused enablement - deepening your knowledge of AI tooling, data platforms, and martech as Stitch evolves.
• Contribute to internal resources - documenting your learnings and solutions, and creating reusable frameworks enabling the whole team to learn and adopt them.
• Show up to every interaction ready to add value - every Slack, email, and meeting is a chance to build trust and demonstrate what you can do.
• Manage your time to meet billable targets of 36+ hours per week.

What Success Looks Like

• You've hit your certification milestones on schedule and can speak confidently to the tools and platforms in your stack.
• You're contributing to real client accounts - applying AI frameworks to create outcomes that matter for enterprise-level brands.
• You default to tools and automation when approaching new problems. It's not a habit - it's how you think. You balance that with knowing when a human critical eye is necessary, and when to slow down to speed up.
• You are actively finding ways to share what you learn, ask smart questions, and raise the bar for the people around you. You lift up those around you.
• You've built reusable deliverables or internal resources that other Stitchers are actively using.

How You'll Grow at Stitch This program is a launching pad. You'll be mentored by and learn from leaders across Stitch's delivery functions - including our Technical Architects, Solution Architects, Technical Producers, and Delivery Leadership. You'll get exposure to data models, martech platforms, and the inner workings of how world-class consulting gets done.

Who's Leading the Program This cohort is led by Stitch's local-to-Indy TopStitch lead along with Stitch's Head of Solution Delivery, so you have day-to-day guidance from an Indianapolis-based manager who will be on the ground with you as you onboard, ramp, and acclimate, in addition to the Indy-based Stitch Talent Team.

Requirements

What You Bring (aka Qualifications)

• A genuine, demonstrable interest in AI, marketing technology, and the tools reshaping how businesses operate (show us, don't just tell us).
• 1–2 years of professional experience. Critically: you've worked in a customer-facing or client-serving capacity in some form - retail, hospitality, account or client management, services, or consulting. You know what it means to be accountable to another person's needs.
• This is a full-time, in-person role based in our downtown Indianapolis, Indiana office. You'll be expected in the office daily as you build alongside your cohort and the broader Stitch team. Candidates must live in or be willing to relocate to Indianapolis prior to their start date.
• A bachelor’s degree in any field is required. CS? Great. Philosophy? Also great. We're looking for people who think critically, work hard, and are naturally drawn to figuring things out (the subject matter you studied matters a lot less than the way your mind works).
• A tool-first mindset - when facing a challenge, you reach for the best tool available before defaulting to manual work. You're naturally inclined to find the automated, AI-enabled path.
• Demonstrated grit and creative problem-solving. You've had to figure something out without a clear answer, and you didn't stop until you did.
• Strong written and verbal communication skills. You can explain complex ideas clearly and adjust your delivery for different audiences.
• Intellectual curiosity and range - you're energized by learning across disciplines and can think on your feet across unfamiliar territory. You’ll be able to tell us right away what’s something you’ve taught yourself recently.
• Comfort with ambiguity and a non-linear path. If you need a complete, clearly defined roadmap to feel confident, this role probably isn't the right fit - and that's okay.
• Strong judgment, recognizing when to dive deeper to solve a challenge versus when to escalate to other team members.
• Outcome focus - we are focusing on driving clear, tangible outputs and results for our clients, continually adding value to their business.
• Must be eligible to work in the United States without visa sponsorship now or in the future.

Benefits

• Medical, dental, vision, and life insurance
• 401k with company match
• Flexible PTO policy
• Monthly tech stipend
• Paid parental leave
• In-person onboarding experience at our HQ in Indianapolis, Indiana
• Mental well-being support