Manager, Learning Technology

Position Summary We are seeking a strategic and customer-focused leader to oversee STERIS University, our global learning platform. This role is responsible for the vision, governance, and operational excellence of our learning technology ecosystem, ensuring it supports business growth, learner engagement, and organizational effectiveness. The position leads a team of learning technology professionals and partners closely with stakeholders across the organization to deliver scalable, innovative, and data-driven learning solutions. What You'll do as a Manager, Learning Technology - Lead the strategy, administration, and continuous improvement of STERIS University and related learning technologies, ensuring they deliver a seamless and engaging learning experience. - Partner with leaders across Clinical Education, Commercial, Marketing, Customer Experience, Product Management, and IT to identify business needs and implement technology solutions that support organizational goals. - Oversee learning technology operations, including platform governance, vendor management, system enhancements, integrations, security, compliance, and user access. - Drive adoption and effectiveness through training, change management, learner support processes, and stakeholder engagement. - Lead reporting and analytics efforts to provide insights on learner engagement, platform performance, content utilization, and overall business impact. - Manage and execute strategic learning technology initiatives, including platform upgrades, new capabilities, automation opportunities, and global expansion efforts. - Develop and lead a high-performing team responsible for delivering exceptional support, operational excellence, and continuous innovation across the learning technology ecosystem. The Experience, Skills, and Abilities Needed - Bachelor's Degree (Learning & Development, Software Development, IT, or Business preferred) plus 5 years of professional experience - 3+ years of experience administering enterprise learning technologies, Learning Management Systems (LMS), including Docebo, enterprise software solutions, with expertise in platform administration, reporting, governance, vendor management, system integrations, and technology improvement initiatives. - Demonstrated experience working with cross-functional business teams to gather requirements, improve processes, deliver technology solutions, and support organizational objectives - Subject matter expertise in Docebo Learning Management System (LMS), learning technologies, and digital learning platforms. - Proficiency in front-end web development technologies, including HTML, CSS, and JavaScript preferred, with the ability to configure, customize, troubleshoot, and optimize learner-facing experiences and web-based learning environments. - Understanding of software integrations, APIs, Single Sign-On (SSO), identity management, and data exchange processes. - Experience leading learning technologies, Learning Management Systems (LMS), or digital learning platforms. - Strong expertise in platform administration, governance, reporting, system integrations, and technology-enabled learning solutions. - Proven success managing complex projects, vendors, and cross-functional stakeholder relationships. - Ability to influence and collaborate across all levels of an organization while translating business needs into technology solutions. - Strong analytical, problem-solving, communication, and change management skills. - Experience leading and developing teams while driving operational excellence and continuous improvement. What STERIS Offers At STERIS, we invest in our employees and their families for the long term! STERIS wouldn't be where it is today without our incredible people. We share our