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Communications Associate
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…manufacturing environment? We are seeking an experienced Maintenance Manager to lead all maintenance operations for a growing food manufacturing facility in the Twin Cities south metro.…
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Sr. Manager, Lab Ops Finance
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Account Executive, Expansion
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Overnight Front Desk Agent
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HR & Culture Manager
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Unit Manager - Group Benefits: Eligibility Management - Remote
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Identifying trends and making recommendations to Manager and/or Assistant Director/Director that lead to continuous improvement in quality, productivity and customer/partner experience.
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Store Director
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Sr Mgr Print Operations
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HR Manager - Plant
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The Human Resources Manager partners with plant leadership and Corporate HR to support and lead labor relations, employee relations, recruiting, talent management, culture initiatives, and…
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Added 6 mins ago
Service Plumbing Field Supervisor
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…Service Solutions across the greater North Texas market. We partner with our clients to provide technical expertise and high-level execution on every project. As a result, DynaTen is a…
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Accounting Manager, General Ledger & Accounting Operations
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…agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford…
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Account Manager, Insurance - Houston, TX
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We are seeking a skilled Account Manager to join our dynamic Insurance team in Houston or Dallas, TX.
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Account Manager, Insurance - South Barrington, IL
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We are seeking a skilled Account Manager to join our dynamic Insurance team in South Barrington, IL.
Added 7 mins ago
Assistant Coach (Assistant Store Manager)
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The Assistant Coach acts as the Assistant Store Manager, supporting store performance by ensuring standards are consistently executed and by helping develop the team. This role takes…
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Client Services Manager
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As a Security Client Services Manager, you’ll be the trusted link between our clients and our organization, ensuring they receive an exceptional experience that reflects GardaWorld’s…

StepStone Group

Account Manager

Scottsdale, AZ, United States

$57,500 to $96,000 USD / year

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Job details

Pay: $57,500 to $96,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers, Appcast’s technology and services manage job advertising annually for enterprise clients across industries. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job.

Job Description

The Account Manager is responsible for maintaining relationships with Appcast clients, managing their advertising spend, and helping them maneuver and operate through Appcast’s software solutions and managed service offerings. This position will manage a portfolio of client accounts, building their expertise in client needs, and becoming an extension of their team. The Account Manager will work with clients to leverage Appcast’s data and strategic capabilities to deliver the results, serving internally as the client’s advocate and externally as the client’s true partner. Job Responsibilities

Build and maintain strong, meaningful relationships with clients as their main point of contact, advocate, and partner.
Own a portfolio of client accounts, gain a deep understanding of each client’s desired outcomes, and work with internal partners to drive the client’s desired KPI’s and outcomes.
Track and manage client advertising spend on a daily, weekly, and monthly basis, proactively identifying budget issues and proposing solutions to clients.
Provide media and marketing research that addresses client needs and leverage those insights to build multi-channel advertising campaigns and make strategic recommendations that will lead to outcomes exceeding client goals.
Perform complex data analysis, derive insights, and present reports to clients in a way that builds partnership and an understanding of the value Appcast delivers their organization on a regular cadence which may include but is not limited to weekly status update meetings and quarterly business reviews.
Partner cross-functionally with the product, and development teams to investigate bugs and technical issues, and solve client facing issues while building technical understanding of Appcast’s product suite.
Partner with strategy and sales teams to build and present business cases for evolving client product mix by expanding and exceeding client’s goals.
Empower clients with the education and information they need to successfully understand campaigns and data within the Appcast platform, including keeping clients up to date with product enhancements, changes, or technical issues.
Exceed client expectations for customer service in every client interaction by overcommunicating and overdelivering in response to client inquiries.
Lead quarterly business reviews including data collection, interpretation, storytelling and presentation.

Qualifications

Professional experience in roles that require problem solving on behalf of a client, preferably in a technical environment.
Experience working collaboratively and creatively to solve complex problems, approaching and maintaining a solutions-oriented mindset through resolution.
Adept at cross team collaboration, specifically the ability to leverage technical platforms, share data, and communicate information that promotes cross-functional problem solving.
Excellent written and verbal communication skills and the ability to communicate via multiple technical platforms (slack, Jira, Microsoft teams).
Experience crafting analytical presentations with an emphasis on analytical storytelling.
Possesses excellent organizational, prioritization, and follow-up skills.

Education and Experience

Bachelor’s degree or equivalent experience
3 or more years of work experience, preferably in an industry related account management and/or customer success role
Professional experience in the software industry in sales, account management or technical roles is highly valued but not required for this role

Travel Requirements

Typical travel for this position will include quarterly travel, attending internal and external meetings; however, this may vary based on business needs and opportunities.

Fair Labor Standards Act Status

Salaried Exempt: Personnel will earn their regular salary and not be entitled to overtime pay when they work over 40 hours in a work week.

Expected Salary Range: $57,500-$96,000 Additional Information

We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers.
We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.
We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities.

All your information will be kept confidential according to EEO guidelines. Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. E-Verify® is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin, citizenship, or immigration status.

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