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Senior Program Manager
Chickasaw Service Solutions, LLC
United States
The Sr. Program Manager implements, manages and controls all program directives related to the contract. This position ensures the timely accomplishment of all specified requirements and…
Added 1 min ago
YORK SCHOOL CUSTODIAL CLEANER (H)
ABM US
Newbern, TN · Trimble, TN
Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating systems
Added 1 min ago
AU
FLOOR TECHNICIAN (H)
ABM US
Bethlehem, PA
- $19 USD / hour
Notify Manager concerning the need for minor or major repairs or additions to building operating systems
Added 1 min ago
02304 Assistant Store Manager
SBH
Albuquerque, NM
…Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not…
Added 1 min ago
02964 Assistant Store Manager
SBH
Albuquerque, NM
…Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not…
Added 1 min ago
Strategic Accounts Manager
SaskTel
SK, CA
SaskTel is on the lookout for a Strategic Account Manager to join our Corporate & Mid-Market Business Sales team!
Added 1 min ago
TB
Spanish Speaking Intake Specialist
The Brigham and Women's Hospital, Inc.
United States
- $20.84 to $29.79 USD / hour
Receiving general direction from the Administrative Manager, the Client Specialist is responsible for providing general operational and patient intake assistance to patients in a discreet…
Added 2 mins ago
Client Manager
U.S. Bank National Association
Boston, MA
…relationships to the organization. Reviews and accepts new client relationships based on business line account acceptance policies and procedures. Provides quality service based on client…
Added 2 mins ago
G
Assistant Account Manager - Events
GardaWorld
Houston, TX
- $52,500 to $60,000 USD / year
Problem Solver: Address and resolve service concerns, respond to incidents, and maintain positive client relationships.
Added 2 mins ago
Parties Manager
American Dream
East Rutherford, NJ
The Parties Manager is responsible for all elements required to successfully plan, prepare and execute a seamless, memorable party focusing on initial meetings, understanding the guests'…
Added 3 mins ago
PR
Case Manager
Project Renewal
Bronx, NY
- $48,000 USD / year
Maintains contact with internal and external service providers on behalf of the client such as school providers, medical providers and mental health providers.
Added 3 mins ago
PR
Case Manager
Project Renewal
Bronx, NY
- $48,000 USD / year
Maintains contact with internal and external service providers on behalf of the client.
Added 3 mins ago
HP
Family Self Sufficiency (FSS) Coordinator
Housing Pierce County
Puyallup, WA
- $32 to $42 USD / hour
This position works with clients, employment service providers, employers, and community employment coalitions to prepare the client for successful entry or re-entry into appropriate…
Added 4 mins ago
Customer Service Manager
Airtron LLC
Charlotte, NC
Oversees and supervises the customer service and dispatching activities to ensure maximum efficiency of scheduling without compromising client satisfaction.
Added 4 mins ago
LH
Sales Floor Dept Supervisor - Flooring-Decor
Lowe's Home Centers, LLC
Silverthorne, CO
- $29.8 to $33.35 USD / hour
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department…
Added 4 mins ago
Sales Floor Dept Supervisor - Pro Services-Building Materials
Lowe's Home Centers, LLC
Seabrook, NH
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department…
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Sales Floor Dept Supervisor - Appliances-Cabinets-Millwork
Lowe's Home Centers, LLC
Ruston, LA
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department…
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Site Supervisor
Allied Universal
Harrisburg, PA
- $24.04 USD / hour
…profitability, and quality assurance of uniformed services for a client’s…
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Sales Floor Dept Supervisor - Appliances-Cabinets-Millwork
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All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department…
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Manager - Enterprise Retention
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The Manager – Enterprise Retention leads a high‑performing team responsible for preserving client relationships, mitigating cancellations, and driving long‑term policy retention across the…
Added 5 mins ago
Sales Floor Dept Supervisor - Appliances-Cabinets-Millwork
Lowe's Home Centers, LLC
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All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department…
Added 5 mins ago
Mechanical Project Manager - New Construction (Hybrid Onsite & Remote)
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Project Manager will be responsible for planning, directing and coordinating work performed by our subcontractors on site to ensure that construction schedules are met and that our…
Added 6 mins ago
Specialty ASM
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All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Specialty Assistant Store…
Added 6 mins ago
Sales Floor Dept Supervisor - Inside Garden
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All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department…
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Back-End Dept Supervisor
Lowe's Home Centers, LLC
Bethel Park, PA
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities

StepStone Group

Account Manager

St. Louis Park, MN, United States

$57,500 to $96,000 USD / year

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Job details

Pay: $57,500 to $96,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers, Appcast’s technology and services manage job advertising annually for enterprise clients across industries. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job.

Job Description

The Account Manager is responsible for maintaining relationships with Appcast clients, managing their advertising spend, and helping them maneuver and operate through Appcast’s software solutions and managed service offerings. This position will manage a portfolio of client accounts, building their expertise in client needs, and becoming an extension of their team. The Account Manager will work with clients to leverage Appcast’s data and strategic capabilities to deliver the results, serving internally as the client’s advocate and externally as the client’s true partner. Job Responsibilities

Build and maintain strong, meaningful relationships with clients as their main point of contact, advocate, and partner.
Own a portfolio of client accounts, gain a deep understanding of each client’s desired outcomes, and work with internal partners to drive the client’s desired KPI’s and outcomes.
Track and manage client advertising spend on a daily, weekly, and monthly basis, proactively identifying budget issues and proposing solutions to clients.
Provide media and marketing research that addresses client needs and leverage those insights to build multi-channel advertising campaigns and make strategic recommendations that will lead to outcomes exceeding client goals.
Perform complex data analysis, derive insights, and present reports to clients in a way that builds partnership and an understanding of the value Appcast delivers their organization on a regular cadence which may include but is not limited to weekly status update meetings and quarterly business reviews.
Partner cross-functionally with the product, and development teams to investigate bugs and technical issues, and solve client facing issues while building technical understanding of Appcast’s product suite.
Partner with strategy and sales teams to build and present business cases for evolving client product mix by expanding and exceeding client’s goals.
Empower clients with the education and information they need to successfully understand campaigns and data within the Appcast platform, including keeping clients up to date with product enhancements, changes, or technical issues.
Exceed client expectations for customer service in every client interaction by overcommunicating and overdelivering in response to client inquiries.
Lead quarterly business reviews including data collection, interpretation, storytelling and presentation.

Qualifications

Professional experience in roles that require problem solving on behalf of a client, preferably in a technical environment.
Experience working collaboratively and creatively to solve complex problems, approaching and maintaining a solutions-oriented mindset through resolution.
Adept at cross team collaboration, specifically the ability to leverage technical platforms, share data, and communicate information that promotes cross-functional problem solving.
Excellent written and verbal communication skills and the ability to communicate via multiple technical platforms (slack, Jira, Microsoft teams).
Experience crafting analytical presentations with an emphasis on analytical storytelling.
Possesses excellent organizational, prioritization, and follow-up skills.

Education and Experience

Bachelor’s degree or equivalent experience
3 or more years of work experience, preferably in an industry related account management and/or customer success role
Professional experience in the software industry in sales, account management or technical roles is highly valued but not required for this role

Travel Requirements

Typical travel for this position will include quarterly travel, attending internal and external meetings; however, this may vary based on business needs and opportunities.

Fair Labor Standards Act Status

Salaried Exempt: Personnel will earn their regular salary and not be entitled to overtime pay when they work over 40 hours in a work week.

Expected Salary Range: $57,500-$96,000 Additional Information

We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers.
We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.
We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities.

All your information will be kept confidential according to EEO guidelines. Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. E-Verify® is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin, citizenship, or immigration status.

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