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Senior Principal Systems Engineer (Electromagnetic Environmental Effects (E3))
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Senior Principal Systems Engineer (Electromagnetic Environmental Effects (E3)) to join our team of qualified, diverse individuals…
Added just now
Principal Systems Engineer (Electromagnetic Environmental Effects (E3))
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Principal Systems Engineer (Electromagnetic Environmental Effects (E3)) to join our team of qualified, diverse individuals within…
Added 1 min ago
Business Continuity & Risk Process Lead
Johnson & Johnson Services Inc. Legal Entity
New Brunswick, NJ · Raritan, NJ · Titusville, NJ
Added 1 min ago
TU
Sr Mobile Expert, Bilingual
T-Mobile USA, Inc.
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- $20 to $30 USD / hour
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Added 3 mins ago
Process Engineer 5
Lam Research
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Conduct process engineering research, development, and evaluation in support of Lam’s cutting-edge semiconductor equipment and systems.
Added 4 mins ago
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First Lego League Instructor / Coach
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New York, NY · NY
- $65 to $75 USD / hour
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Lead Full Stack Java Engineer
Wells Fargo Bank, N. A.
CHARLOTTE, NC
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10 years of experience with security engineering, computer and network security, and security protocols.
Added 7 mins ago
Strategic Partner Development Lead, Suncatcher
Google
San Francisco, CA · Mountain View, CA · Los Angeles, CA
A background in technology development or entrepreneurship, ideally supported by education or experience in science, engineering, or AI/ML.
Added 7 mins ago
Data Center Facilities Technician II, Electrical
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The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data…
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Capital One Shopping Tech, Data Engineer 5 (Remote- Eligible)
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Principal Architect
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…platform services by driving key initiatives across multiple engineering teams. In this role, you will design foundational solutions that directly power and support all of Akamai's future…
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VP, Finance Excellence and Transformation
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Specialty Account Executive –Intelligence Center X – Heavy Equipment & Automotive
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- $150,000 to $294,500 USD / year
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Added 7 mins ago
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Senior Account Manager - Federal Systems, Mission Critical Facilities & Data Centers - | Washington, DC Metro Area (DC, Northern Virginia & Maryland)
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Charleston, WV
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Senior Account Manager Federal - Industrial & Strategic Accounts - North and South Carolina
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Stellar

Information Systems Senior Support Technician

Jacksonville, FL, United States

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Job details

Experience: · 5+ years of experience in a technical support role, preferably in an information services support environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

Key responsibilities include:

· Deliver advanced technical support across hardware, software, mobile devices, peripherals, Microsoft 365, and networks.

· Diagnose complex issues, identify root causes, and manage critical escalations.

· Install, configure, maintain, and secure supported systems and devices.

· Maintain accurate documentation, inventory records, and procedures.

· Lead complex initiatives, manage priorities and risks, and deliver on commitments.

· Identify trends, improve support processes, and share best practices.

· Build trusted customer relationships and communicate effectively across all levels.

· Train users, mentor technicians, delegate work, and provide technical oversight.

· Evaluate emerging technologies and recommend improvements.

· Support strategic planning and long-term support initiatives.

· Resolve conflict constructively and remain effective under pressure.

· Demonstrate accountability, integrity, discretion, and sound judgment.

· Perform other duties as assigned.

Required Skills/Abilities:

· Advanced troubleshooting across hardware, software, mobile devices, peripherals, and networks.

· Strong knowledge of Windows, Microsoft 365, mobile platforms, ticketing systems, and remote-support tools.

· Advanced Technical knowledge of Active Directory, GPOs, and hybrid identity

· Strong knowledge of Microsoft Intune, application packaging, and enterprise software deployment.

· Strong knowledge of endpoint patch management

· Advanced Knowledge of enterprise network protocols, DNS, and DHCP

· Knowledge of mapped drives and NTFS permissions

· Excellent communication, customer service, and relationship-building skills.

· Strong knowledge developing, maintaining, and troubleshooting PowerShell and batch scripts to automate software deployment, system configuration, and routine support tasks.

· Strong analytical judgment, problem-solving, and decision-making skills.

· Ability to lead complex initiatives, manage priorities, and work independently.

· Adaptability, resilience, accountability, integrity, and discretion.

· Effective conflict resolution, negotiation, and collaboration skills.

· Ability to train, mentor, delegate work, and provide technical oversight.

· Ability to support strategic planning and recommend technology improvements.

· Proficiency in peripheral management and inventory systems.

· Ability to work independently, collaborate as part of a team, and guide less-experienced technicians.

Education/Experience:

· Bachelor’s degree in information technology or a related field, or equivalent relevant experience.

· Relevant certification such as CompTIA A+, Microsoft certification, or an equivalent credential is strongly preferred.

· 5+ years of experience in a technical support role, preferably in an information services support environment.

· Demonstrated expertise in troubleshooting and resolving technical issues independently and effectively.

· Extensive experience supporting Microsoft operating systems, Microsoft 365, and related software applications.

· Advanced experience in all Microsoft Admin portals

· Experience in automation platforms preferred

· Experience supporting Apple and Android mobile operating systems and applications.

· Strong analytical, decision-making, and problem-solving skills.

Travel Requirements:

· Flexibility to travel on short notice for urgent business needs, to attend meetings, training, and events.

· Maintain a professional demeanor and appearance during business trips.

· Compliance with company travel policies and procedures.

Physical Requirements:

· Ability to sit, stand, and walk for long periods of time

· Ability to use a computer, phone, printer, scanner, and other office equipment.

· Visual acuity for detailed work and computer use

· Ability to lift, carry, and move up to 25 pounds of files, documents, and materials.

About Stellar:

Stellar offers a comprehensive package which includes:

Competitive pay based on experience
Remote & hybrid work options for many positions
Paid Time Off – accrue 15 days (120 hours) within first year of service
Paid holidays
Medical, dental, and vision insurance options
Tax-advantaged accounts (HSA, FSA, Dependent Care FSA)
Company-paid life and disability insurance
401(k) – company match with immediate vesting

Stellar, headquartered in Jacksonville, FL, is a fully integrated firm focusing on design, construction, architecture, engineering, and mechanical services worldwide for over 30 years. Stellar combines a multitude of capabilities to create buildings and systems of exceptional long-term quality, value and efficiency. From food processing plants and healthcare facilities to refrigerated warehouses, automated production lines and beyond, we offer an integrated approach to meet all our clients’ needs.

Stellar is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed servicemember status, or any other status protected by law.

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